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Tempest MasterBelt Operating Manual
Technical Support
Information about CoachComm’s Technical Support and Repair Procedures is provided below.
Contacting Us
CoachComm, LLC support and service personnel are ready to help you with any issues you may have. All requests and questions should be
directed to our Customer Service department via phone, fax, or email. Additional product support documentation is available for reference at
tempestwireless.com/support.
Customer Service Department
CoachComm, LLC
Voice: 1.844.475.4268 or +1.334.321.1160
Fax: 1.844.475.0523 or +1.334.321.1162
Email: [email protected]
Sending Equipment for Repair
Do not send any equipment directly to the factory without first obtaining a Return Material Authorization (RMA) Number from a dealer or from
CoachComm. Obtaining an RMA Number will ensure that your equipment is handled promptly. In addition, CoachComm personnel will provide
a Service Request Form (SRF) for completion and return via email or fax.
All shipments of CoachComm products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be
shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the
equipment with at least four inches of shock-absorbing material. All shipments should be sent to the following address and must include a
Return Material Authorization Number:
CoachComm, LLC Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway Auburn, AL 36830-0500
Product returns should follow this same procedure.
