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TELSTRA ELITE® GATEWAY USER GUIDE

5

INTRODUCTION

Welcome to Telstra Wireless Broadband – Thanks for choosing us!

This guide is designed to help you get the most out of your Telstra Wireless Broadband
experience. We’re sure you’re itching to get started, so don’t feel that you have to study the
entire user guide right away. However! It’s important to read through the Quick Setup section
to ensure you set up your TELSTRA ELITE® GATEWAY correctly. The rest will be there when
you need it.

As a Telstra Wireless Broadband Member, you can now enjoy a huge range of Internet
services, including state of the art security options, great account tools, flexible plans, extra
email features, worlds of ‘unmetered’ content, special shopping deals and lots more.

So let’s get started.

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Summary of Contents for Elite

Page 1: ...TELSTRA ELITE GATEWAY USER GUIDE ...

Page 2: ... 14 3 2 TCP IP Settings 14 3 3 Default Settings 21 3 4 Login Procedure 22 4 BASIC 24 4 1 Web User Interface Homepage 24 5 NEXT G SETTINGS 27 5 1 Next G Service Setup 27 5 1 1 Profile Setup 27 5 2 Signal Selection 29 5 3 PIN Configuration 30 5 3 1 PIN Code Protection 30 5 3 2 PIN Code Change 33 6 WI FI 35 6 1 Settings 36 6 2 Security 38 6 3 Configuration 40 6 4 MAC Filter 43 6 5 Wireless Bridge 44 ...

Page 3: ...Address Translation NAT 58 8 2 1 Port Forwarding 58 8 2 2 Port Triggering 60 8 2 3 Demilitarized DMZ Host 62 8 3 Security 63 8 3 1 IP Filtering 63 8 3 2 Parental Control 65 8 4 Routing 67 8 4 1 Static Route 67 8 4 2 Dynamic Route 68 8 5 Domain Name Server DNS 69 8 5 1 DNS Server Configuration 69 8 5 2 Dynamic DNS 69 8 6 USB Print Server 71 8 7 USB Storage 82 9 DIAGNOSTICS 88 9 1 Diagnostics 89 9 2...

Page 4: ...INTRODUCTION ...

Page 5: ...o study the entire user guide right away However It s important to read through the Quick Setup section to ensure you set up your TELSTRA ELITE GATEWAY correctly The rest will be there when you need it As a Telstra Wireless Broadband Member you can now enjoy a huge range of Internet services including state of the art security options great account tools flexible plans extra email features worlds ...

Page 6: ...TELSTRA ELITE GATEWAY USER GUIDE 6 GETTING STARTED ...

Page 7: ...USB 2 0 host ports WEP WPA WPA2 and 802 1x SIM card PIN configuration MAC address and IP filtering Static route functions DNS Proxy Integrated 802 11n AP backward compatible with 802 11b g CLI command interface Web based management Support Telstra IP WAN service Support Telstra IP Telephony on LAN port Supports Half bridging NAT PAT DHCP Server Relay Client Configuration backup and restoration GET...

Page 8: ...Y USER GUIDE 8 1 2 PACKAGE CONTENTS Your package contains the following TELSTRA ELITE GATEWAY Printed Quick Start Guide USB key Containing Telstra Connection Manager and User Guide Ethernet Cable Security Card Power Supply ...

Page 9: ...stablished with the 2G network Off Either there is no activity the gateway is powered off or there is no cable or no powered device connected to the associated port Blinking Connecting with 2G network LAN 1 4 Blue On Powered device connected to the associated LAN port includes devices with Wake on LAN capability where a slight voltage is supplied to an Ethernet connection Off No device connected o...

Page 10: ...wer jack for DC power input 12VDC 1 5A 5 External 3G SMA Connector Optional Note The External 3G Connector allows you to plug in an external 3G antenna not provided and select it as the main 3G signal input By default the gateway obtains a stable 3G signal from the internal antennas built in the gateway For more details please refer to Chapter 5 2 Signal Selection 6 Two USB Printer Hard Drive port...

Page 11: ...QUICK SETUP ...

Page 12: ...s found on the back of the gateway 3 Connect the other end of the yellow networking cable to the Ethernet port on your computer 4 Connect the power adapter to the power socket on the back of the gateway 5 Plug the power adapter into a wall socket and press the power button into the ON position 6 Configure the gateway through the Web User Interface WUI NOTE Chapters 4 through 8 explain how to set u...

Page 13: ...ADVANCED SETUP ...

Page 14: ...ll socket and press the power button into the ON position depressed 6 Configure the gateway through the Web User Interface WUI NOTE Chapters 4 through 8 explain how to set up and use the WUI 7 Save the gateway configuration and reboot see section 7 5 3 2 TCP IP SETTINGS It is likely that your computer will automatically obtain an IP Address and join the network This is because the Dynamic Host Con...

Page 15: ...rk connection click on Start Control Panel Network Connections Then right mouse click on the Local Area Connection and select Properties Select Internet Protocol TCP IP then select Properties DHCP MODE You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below ...

Page 16: ... IP address to 10 0 0 x where x is a number between 1 and 254 with subnet mask of 255 255 255 0 2 Set the default gateway and DNS server to the gateway s IP address NOTE The IP address of the gateway is 10 0 0 138 Default so the PC must be set with a different IP In the case below the PC s IP address is set as 10 0 0 2 3 Click OK to submit the settings ...

Page 17: ...se to the Apple menu and select System Preferences From the System Preferences menu click the Network icon and then select the Ethernet connection DHCP MODE You can set your Mac to DHCP by selecting DHCP from the Configure drop down list After clicking Apply your Mac s IP Address will now be automatically assigned from the gateway ...

Page 18: ...IP address to your Mac 2 Set the IP address to 10 0 0 x where x is a number between 1 and 254 with subnet mask of 255 255 255 0 3 Set the default gateway and DNS server to the gateway s IP address NOTE The IP address of the gateway is 10 0 0 138 default so the computer must be set with a different IP to the gateway In the case below the PC s IP address is set as 10 0 0 2 4 Click Apply to submit th...

Page 19: ...work connection click on Start Control Panel Network Connections Then right mouse click on the Local Area Connection and select Properties Select Internet Protocol TCP IP then select Properties DHCP MODE You can set your PC to DHCP mode by selecting Obtain an IP address automatically in the dialog box shown below ...

Page 20: ... address to your PC using subnet 10 0 0 x 1 Set the IP address to 10 0 0 x where x is a number between 1 and 254 with subnet mask of 255 255 255 0 2 Set the default gateway and DNS server to the gateway s IP address NOTE The IP address of the gateway is 10 0 0 138 default so the PC must be set with a different Ip In the case below the PC s IP address is set as 10 0 0 1 3 Click OK to apply the sett...

Page 21: ...device initializes all settings to default values It will then read the configuration profile from the permanent storage section of flash memory The default attributes are overwritten when identical attributes with different values are configured The configuration profile in permanent storage can be created via the web user interface telnet user interface or other management protocols The factory ...

Page 22: ...indow In this case the address is http 10 0 0 138 NOTE For remote access the WAN IP address assigned to the gateway needs to be a public IP address It is shown on the WUI Homepage screen The remote WAN access via HTTP also needs to be enabled for details please refer to chapter 7 2 2 A dialog box will appear as illustrated below Enter the default username and password as defined in section 3 3 Def...

Page 23: ...TELSTRA ELITE GATEWAY USER GUIDE 23 BASIC ...

Page 24: ...of these options will open a submenu with more options Basic is discussed below while subsequent chapters introduce the other main menu selections NOTE The menu options available within the web user interface are based upon the device configuration and user privileges i e local or remote BASIC HOME The Basic Home screen is the WUI homepage and the first selection on the main menu It provides infor...

Page 25: ...access technique currently used to enable Internet access It can be HSUPA HSDPA UMTS or Disconnected Selected Signal input The 3G signal input currently selected by the gateway It can be either Internal or External antenna s Signal strength The mobile network UMTS signal quality available at the device location This signal quality affects the performance of the unit If two or more bars are blue th...

Page 26: ...TELSTRA ELITE GATEWAY USER GUIDE 26 NEXT G SETTINGS ...

Page 27: ...sible when Custom APN is selected should be provided by Telstra or just leave it AUTO if not acquiredrequired If you have not received the username and password leave these fields empty and select AUTO authentication 3 Some users may require deleting the two pre configured Telstra APNs from the web interface if they do not need to use those services They can do this by selecting the option below a...

Page 28: ...work box in the WUI Basic screen should indicate an active connection as shown below The 3G and Internet LEDs on the front panel of the gateway should also be blinking If the LEDs are off then either your profile settings are incorrect the SIM card is not working or the 3G service is unavailable Contact Technical Support for further instructions NOTE If the LEDs light blink in an on off pattern th...

Page 29: ... signal input The gateway can detect and automatically select the higher signal strength between either the internal antennas or from the external input To initiate the auto select process please select Auto Select and click on Save Apply The Auto Select process takes about 170 seconds Close the web browser on your computer and do not use the Internet during the whole process The results of the se...

Page 30: ...all Telstra for assistance 5 3 1 PIN CODE PROTECTION PIN code protection prevents the use of a SIM card by unauthorized persons To use the 3G Internet service with this gateway however the PIN code protection should be disabled If the SIM card inserted into the gateway is locked with a PIN code the web user interface will display the following screen after first login Please input the PIN code sel...

Page 31: ...on PIN Configuration from the menu Select Change PIN Code Protection Un tick Enable PIN Lock enter the PIN code twice Please keep in mind you only have 3 attempts before your SIM card is locked The Times remaining shows how many attempts are left Once you have entered the Pin Code click apply and the following dialog box should now appear Contact Telstra if you require assistance ...

Page 32: ...creen as shown below Select Change PIN Code Protection Tick Enable PIN Lock and enter the PIN code twice You can change the Remember PIN code to yes so you don t need to input the PIN code every time the gateway turns on with this SIM inserted Then click Apply After you do so the following dialog box should appear You can now return your SIM card to your cellular phone or other mobile device ...

Page 33: ...r old and new PIN codes in the fields provided then click apply to activate the change Keep in mind you only have 3 attempts before your SIM card is locked The Times remaining shows how many attempts left Contact Telstra if you require any assistance If you forget to turn on PIN lock protection before changing your PIN you will see this dialog box as a helpful reminder If your PIN code change requ...

Page 34: ...WI FI ...

Page 35: ...35 The Wi Fi submenu provides access to Wireless Local Area Network WLAN configuration settings including Wireless network name Channel restrictions based on country Security Access point or bridging behaviour Station information WI FI ...

Page 36: ...less LAN interface You can enable or disable the wireless LAN interface hide the network from active scans set the wireless network name also known as SSID and restrict the channel set based on country requirements The Wireless Guest Network function adds extra networking security when connecting to remote hosts ...

Page 37: ...that user will not be granted access The naming conventions are Minimum number of characters 1 maximum number of characters 32 BSSID The BSSID is a 48bit identity used to identify a particular BSS Basic Service Set within an area In Infrastructure BSS networks the BSSID is the MAC Medium Access Control address of the AP Access Point and in Independent BSS or ad hoc networks the BSSID is generated ...

Page 38: ...Access algorithm which provides protection against unauthorized access such as eavesdropping The following screen appears when Security is selected The Security page allows you to configure security features of your gateway s wireless WLAN interface You can set the network authentication method select data encryption specify whether a network key is required to authenticate to this wireless networ...

Page 39: ... Server IP address Port and key fields WEP Encryption This option indicates whether data sent over the network is encrypted The same network key is used for data encryption and network authentication Whilst four network keys can be defined only one can be used at any one time Encryption Strength This drop down list box will display when WEP Encryption is enabled The key strength is proportional to...

Page 40: ... Area Network WLAN interface Select the channel which you wish to operate from Force the transmission rate to a particular speed Set the fragmentation threshold Set the RTS threshold Set the wake up interval for clients in power save mode Set the beacon interval for the access point Set Xpress mode Program short or long preambles Click Save Apply to set the advanced wireless configuration ...

Page 41: ...11n client only Drop down menu allows selecting On Off Choosing On allows the client with 11n only to connect not for 11g or 11b choosing Off allows the client with 11n 11g 11b to connect 54g Rate Drop down menu that specifies the following fixed rates Auto Default Uses the 11 Mbps data rate when possible but drops to lower rates when necessary 1 Mbps 2Mbps 5 5Mbps or 11Mbps fixed rates The approp...

Page 42: ...ault radio NICs passively scan all RF channels and listen for beacons coming from access points to find a suitable access point Before a station enters power save mode the station needs the beacon interval to know when to wake up to receive the beacon and learn whether there are buffered frames at the access point The entered value is represented in ms Default is 100 Acceptable entry range is 1 to...

Page 43: ... access for the specified MAC addresses NOTE Add a wireless device s MAC address before clicking the Allow radio button or else you will need to connect to the gateway s web user interface using the supplied yellow Ethernet cable and add the wireless device s MAC address Deny Rejects access for the specified MAC addresses MAC Address Lists the MAC addresses subject to the MAC Restrict Mode The Add...

Page 44: ...ables Access Point AP functionality while selecting Access Point enables AP functionality In Access Point mode wireless bridge functionality will still be available and wireless stations will be able to associate to the AP Bridge Restrict Selecting Disabled disables the Wireless Bridge restriction which means that any wireless bridge will be granted access Selecting enabled or enabled Scan enables...

Page 45: ...pdate the list of stations in the WLAN Option Description MAC The MAC Media Access Control address of the AP Access Point Associated Lists all the stations that are associated with the Access Point along with the amount of time since packets were transferred to and from each station If a station is idle for too long it is removed from this list Authorized Lists those devices with authorized access...

Page 46: ...MANAGEMENT ...

Page 47: ...e and Reboot 7 1 DEVICE SETTINGS The Device Settings screens allow you to backup retrieve and restore the default settings of your gateway It also provides a function for you to update your gateway s settings 7 1 1 BACKUP SETTINGS The following screen appears when Backup is selected Click the Backup Settings button to save the current configuration settings You will be prompted to choose the locat...

Page 48: ...settings To restore system settings reboot your gateway NOTE The default settings can be found in section 3 3 Default Settings Once you have selected the Restore Default Settings button the following screen will appear Close the window and wait 2 minutes before reopening your browser If required reconfigure your computer s IP address to match your new configuration see section 3 2 TCP IP Settings ...

Page 49: ...tware File Name field or click the Browse button to locate the image file 3 Click the Update Software button once to upload and install the file NOTE The update process will take about 2 minutes to complete The gateway will reboot and the browser window will refresh to the default screen upon successful installation It is recommended that you compare the Gateway Firmware Version at the top of the ...

Page 50: ...areas 1 Services 2 Passwords Access Control is used to control local and remote management settings for your Gateway 7 2 1 SERVICES The Service Control List SCL allows you to enable or disable your Wide Area Network WAN services by ticking the checkbox as illustrated below The following access services are available FTP HTTP ICMP SSH TELNET and TFTP Click Save Apply to continue ...

Page 51: ... or LAN the password is admin lower case by default 2 support is to be used for remote maintenance of the device via WAN only the password is support lower case by default 3 user is to be used for restricted view to the Basic and Status information the password is user lower case by default Use the fields illustrated in the screen below to change or create your password Passwords must be no more t...

Page 52: ... the function of authenticating SNMP traffic A community name acts as a password that is typically shared among SNMP agents and managers By default SNMP agent is enabled on the gateway Setting up SNMP agent 1 Go to Management SNMP Enable SNMP agent and set up all options according to the screenshot below 2 Click Save Apply to activate these settings Option Description Read Community Read Device Se...

Page 53: ...et time servers tick the box as illustrated below The following options are available for configuration First NTP time server Select the required server Second NTP time server Select second time server if required Time zone offset Select the local time zone Configure these options and then click Save Apply to activate NOTE SNTP must be activated to use Parental Control section 8 3 2 ...

Page 54: ...figure your TCP IP settings to adjust for the new configuration For example if you disable the Dynamic Host Configuration Protocol DHCP server you will need to apply Static IP settings NOTE2 If you lose all access to your web user interface simply press the reset button on the rear panel for 6 to 8 seconds to restore default settings ...

Page 55: ...ADVANCED ...

Page 56: ...dress first option on the chart you also need to change the gateway ip address on the usb key so the installation software can communicate with the gateway For pc users please plug the usb key into your pc and click on changegatewayip or changegatewayip Exe Type in the new gateway ip address and click run For mac os users please double click into the folder named mac Click on changegatewayip App a...

Page 57: ... setting configures the gateway to automatically assign IP default gateway and DNS server addresses to every DHCP client on your LAN Static IP Lease List To specify the IP address assigned through DHCP according to the MAC address of the hosts connected to the gateway Enable DHCP Server Relay To relay DHCP requests from the subnet with no DHCP server on it to a DHCP server on other subnets DHCP Se...

Page 58: ...ct incoming traffic from the Internet side identified by Protocol and External port to an internal server with a private IP address on the LAN side The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side A maximum of 32 entries can be configured ...

Page 59: ...ustom Server When a service is selected the port ranges are automatically configured External Port End Enter the ending external port number when you select Custom Server When a service is selected the port ranges are automatically configured Protocol User can select from TCP TCP UDP or UDP Internal Port Start Enter the internal port starting number when you select Custom Server When a service is ...

Page 60: ...Ports in the firewall when an application on the LAN initiates a TCP UDP connection to a remote party using one of the Triggering Ports The gateway allows the remote party from the WAN side to establish new connections back to the application on the LAN side using the Open Ports A maximum 32 entries can be configured To add a Trigger Port simply click the Add button The following will be displayed...

Page 61: ...ed Trigger Port End Enter the ending trigger port number when you select custom application When an application is selected the port ranges are automatically configured Trigger Protocol TCP TCP UDP or UDP Open Port Start Enter the starting open port number when you select custom application When an application is selected the port ranges are automatically configured Open Port End Enter the ending ...

Page 62: ...P packets from the Wide Area Network WAN that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer Enter the computer s IP address and click Apply to activate the DMZ host Clear the IP address field and click Apply to deactivate the DMZ host ...

Page 63: ...raffic Multiple filter rules can be set with at least one limiting condition All conditions must be fulfilled to allow individual IP packets to pass through the filter Outgoing IP Filter The default setting for Outgoing traffic is ACCEPTED Under this condition all outgoing IP packets that match the filter rules will be BLOCKED To add a filtering rule click the Add button The following screen will ...

Page 64: ... Enter source port number or port range Destination IP address Enter destination IP address Destination Subnet Mask Enter destination subnet mask Destination port port or port port Enter destination port number or range Click Save Apply to save and activate the filter Incoming IP Filter The default setting for all Incoming traffic is BLOCKED Under this condition only those incoming IP packets that...

Page 65: ...ol allows you to restrict access from a device on your Local Area Network LAN to the Internet through the gateway on selected days at certain times Make sure to activate the Internet Time server synchronization as described in section 8 4 SNTP so that the scheduled times match your local time Click Add to display the following screen Enter the MAC address of the device that you wish to restrict ac...

Page 66: ...ification of MAC address of the computer you are currently using Other MAC Address MAC address of another LAN device Days of the Week Select one more more days for the restrictions for the entered MAC address to apply to Start Blocking Time Enter the time of day you want the restriction for the entered MAC address to start End Blocking Time Enter the time of day you want the restriction for the en...

Page 67: ... below 8 4 1 STATIC ROUTE The Static Route screen displays the configured static routes Click the Add or Remove buttons to change settings Click the Add button to display the following screen Enter Destination Network Address Subnet Mask gateway IP Address and or WAN Interface Then click Save Apply to add the entry to the routing table ...

Page 68: ...elect the enabled radio button for Global RIP Mode To configure an individual interface select the desired RIP version and operation followed by placing a check in the enabled checkbox for that interface Click Save Apply to save the configuration and to start or stop dynamic routing ...

Page 69: ...secondary DNS server IP addresses Click on Save to apply NOTE Click the Save button to save the new configuration To make the new configuration effective reboot your gateway 8 5 2 DYNAMIC DNS The Dynamic DNS service allows a dynamic IP address to be aliased to a static hostname in any of a selection of domains allowing the gateway to be more easily accessed from various locations on the Internet N...

Page 70: ...n will display Options Description D DNS provider Select a dynamic DNS provider from the list Hostname Enter the name for the dynamic DNS server Interface Select the interface from the list Username Enter the username for the dynamic DNS service Password Enter the password for the dynamic DNS service ...

Page 71: ...le on board print server checkbox and enter Printer name and Make and model NOTE The printer name can be any text string up to 40 characters The Make and model can be any text string up to 128 characters F O R W I N D O W S X P 2 Go to the Printers and Faxes application in the Control Panel and select the Add a printer function as located on the side menu below ...

Page 72: ...TELSTRA ELITE GATEWAY USER GUIDE 72 3 Click Next to continue when you see the dialog box below 4 Select Network Printer and click Next ...

Page 73: ...ect Connect to a printer on the Internet and enter your printer link e g http 10 0 0 138 631 printers printername and click Next NOTE the printer name must be the same name entered in the web user interface printer server setting as in step 1 ...

Page 74: ...6 Next select the driver that came with your printer Browse through the list to select your printer driver or click Have Disk if you have your printer driver installation media 7 Choose Yes or No for default printer setting and click Next ...

Page 75: ...TELSTRA ELITE GATEWAY USER GUIDE 75 8 Click Finish 9 Check the status of printer from Windows Control Panel printer window Status should show as Ready ...

Page 76: ... S X 2 Browse to the Apple menu and select System Preferences In the System Preferences menu click on Print Fax 3 With your Printer driver installed please add your printer from the Printer Fax menu 4 Click to add your printer from the Print Fax menu ...

Page 77: ...the Address field gatewayIPAddress 631 where gatewayIPAddress is the IP address of your gateway default 10 0 0 138 See screenshot below for an example Also enter into the Queue field printers PrinterName where PrinterName is the name you gave your printer in step 1 7 Select your printer from the Print Using drop down list ...

Page 78: ...rint Server set up is now complete You will now be able to print from common applications by selecting this printer from the Print dialogue box FOR WINDOWS VISTA 2 Go to the control panel and select Printers Once in the Printers page click the Add a printer button as shown below ...

Page 79: ...r Bluetooth printer 4 Click on the radio button labeled Select a shared printer by name and type http 10 0 0 138 631 printers PrinterName in the box below Click Next NOTE The printername must be the same as the printer name entered in the Web User Interface during step 1 ...

Page 80: ...t the driver that came with your printer Browse through the list to select your printer driver or click Have Disk if you have your printer driver installation media 6 Choose whether you want this printer to be the default printer and then click Next ...

Page 81: ...TELSTRA ELITE GATEWAY USER GUIDE 81 7 Click Finish Your device is now configured and ready for use ...

Page 82: ...age 1 Ensure that the Enable USB Storage checkbox is checked in the Web User Interface To do this log on the WUI then select Advanced USB Storage from the menu along the top of the page Select the Enable USB Storage checkbox and enter the Gateway Name and USB Drive Name Field Description Gateway Name The hostname of the gateway device This should only be modified if there are multiple TELSTRA ELIT...

Page 83: ...ite to the folder files on the USB drive To map the USB Storage Drive To enable easy access to the USB Storage Drive you can map the network location To do this use the following steps 1 Click on the Start button and click My Computer 2 Clink on tools Map network drive 3 In the Folder field enter the address of the USB Storage Drive gatewayName USBDriveName e g Telstra21 USB Storage 4 To access th...

Page 84: ...select the Go and then click Connect to Server 3 In the address field of the Connect to Server dialog type in the address smb gatewayName USBDriveName e g smb Telstra21 USB Storage 4 Click the button to add this server to the list of Favourites and then click Connect ...

Page 85: ...NDOWS VISTA 2 Open a web browser such as Internet explorer Firefox or Safari 3 Type in the address gatewayName USBDriveName e g Telstra21 USB Storage NOTE There is no username and password required to access the USB drive Any network user will be able to read write the folder files in the USB drive ...

Page 86: ...n To do this use the following steps 1 Click on the Start button and click Computer 2 Click the Map network drive button 3 In the Folder field enter the address of the USB Storage Drive gatewayName USBDriveName e g Telstra21 USB Storage 4 To access the USB Storage Drive in the future you can simply double click on the item in the Computer menu ...

Page 87: ...TELSTRA ELITE GATEWAY USER GUIDE 87 DIAGNOSTICS ...

Page 88: ...TELSTRA ELITE GATEWAY USER GUIDE 88 The Diagnostics menu has the following submenus Diagnostics System Log Next G Network Statistics Route ARP DHCP PING DIAGNOSTICS ...

Page 89: ...us of the device The individual tests are listed below If a test displays a fail status click on the Help link and follow the steps shown 1 Now click Re run Diagnostic Tests at the bottom of the screen to re test and confirm the error 2 If the test continues to fail contact technical support for further assistance ...

Page 90: ...n Indicates that the wireless card is OFF Ping Default Gateway Pass Indicates that the gateway can communicate with the first entry point to the WAN network It is usually the IP address of the ISP s local Gateway Fail Indicates that the gateway was unable to communicate with the first entry point on the WAN network Ping Primary Domain Name Server Pass Indicates that the gateway can communicate wit...

Page 91: ... LOG This function allows you to view system events and configure related options Follow the steps below to enable and view the System Log 1 Click Configure System Log to continue 2 Select the system log options see table below and click Save Apply ...

Page 92: ...s Debugging is the least important For instance if the log level is set to Debugging all the events from the lowest Debugging level to the most critical level emergency level will be recorded If the log level is set to error only error and the level above will be logged Display Level Allows you to select the logged events and displays on the View System Log window for events of this level and abov...

Page 93: ...LSTRA ELITE GATEWAY USER GUIDE 93 9 3 NEXT GTM NETWORK Select this option for detailed status information on your gateway s 3G connection Consult the table on the next page for detailed field descriptions ...

Page 94: ...Mobile Subscriber Identity is a unique 15 digit number used to identify an individual user on a UMTS network HW Rev The hardware version of the 3G module Temperature The temperature of the 3G module in degrees Celsius System Mode WCDMA Europe CMDA 2000 America WCDMA band The 3G radio frequency band which supports dual band UTMS HSDPA HSUPA frequencies 850 2100 MHz IMT2000 is 2100 MHz WCDMA800 is 8...

Page 95: ...etwork LAN and Wireless Local Area Network WLAN 3G Interfaces NOTE These statistics pages refresh every 15 seconds 9 4 1 LAN STATISTICS This screen displays statistics for the Ethernet and Wireless LAN interfaces 9 4 2 NEXT G STATISTICS Click Next G network in the Statistics submenu to display the screen below ...

Page 96: ... mask of Destination Flag U route is up reject route G use gateway H target is a host R reinstate route for dynamic routing D dynamically installed by daemon or redirect M modified from routing daemon or redirect Metric The distance to the target usually counted in hops It is not used by recent kernels but may be needed by routing daemons Service Shows the name for WAN connection Interface Shows c...

Page 97: ...Click ARP to display the ARP information Field Description IP address Shows IP address of a connected device Flags Complete Incomplete Permanent Publish HW Address Shows the MAC address of a connected device Device Shows the connection interface ...

Page 98: ... DHCP to display the DHCP information Field Description Hostname Shows the device host PC network name MAC Address Shows the Ethernet MAC address of the device host Pc IP address Shows IP address of device host PC Expires In Shows how much time is left for each of the listed DHCP Leases ...

Page 99: ...NG The PING menu provides a connection test to an IP address or a host name Input an IP address or a host name e g www google com and press Submit The connection test result will be shown as below The above screen shows a successful ping result ...

Page 100: ...100 FOR MORE INFORMATION CALL 1300 136 841 VISIT TELSTRA COM VISIT A TELSTRA STORE ...

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