Telguard FlexHub TGFX-HUB1 Installation Manual Download Page 1 | Manualshive

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FlexHub

Installation Guide

Model # TGFX-HUB1

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Summary of Contents for FlexHub TGFX-HUB1

Page 1: ...FlexHub Installation Guide Model TGFX HUB1 ...

Page 2: ...exHub Controller Hardware 5 Free HomeControl Flex Apps 5 Package Contents 6 FlexHub Specifications 6 System Overview 8 LED Indicators 8 Connections and Buttons 10 Installation 12 Using HomeControl Flex 13 HomeControl Flex Web Portal 13 HomeControl Flex Mobile Apps 21 Glossary 26 Regulatory Information and Warranty 27 Wireless Product Notice 27 Repair and Warranty 28 ...

Page 3: ...so hosts two sites for public and dealer access www telguard com public access site The material and instructions covered have been carefully checked for accuracy and should provide enough guidance for a successful installation Note Visit www telguard com to download the latest product information Terms and Conditions FlexHub is not a life safety device FlexHub is a lifestyle accessory used to off...

Page 4: ...free HomeControl Flex App or HomeControl Flex web portal to control those devices from virtually anywhere WHAT IS Z WAVE Z Wave is an ITU standard for wireless communication in smart homes and buildings where manufacturers agree to develop and test products that offer interoperability and backwards compatibility between products from different manufacturers Regardless of the manufacturer non batte...

Page 5: ...le app to control your Z Wave devices from virtually anywhere FlexHub Controller Hardware Z Wave Transceiver Five LED Indicators One Ethernet Port 12 VDC Power Connector USB Connector Not Used Recessed Reset Button Sync Button Future Use WPS Button Free HomeControl Apps Download the HomeControl Flex app to your favorite device by visiting the Apple App Store or Google Play and search for HomeContr...

Page 6: ...lasses are supported Supported Command Classes Application Status Command Class Version 2 Association Command Class Version 2 Association Group Information Command Class Version 1 CRC 16 Encapsulation Command Class Version 1 Device Reset Locally Command Class Version 1 Manufacturer Specific Command Class Version 1 Power level Command Class Version 1 Security Command Class Version 1 Version Command...

Page 7: ...evel Sensor Command Class Version 1 Multilevel Switch Command Class Version 3 No Operation Command Class Version 1 Security Command Class Version 1 Thermostat Mode Command Class Version 1 Thermostat Setpoint Command Class Version 1 Version Command Class Version 2 Wake Up Command Class Version 2 Z Wave Plus Info Command Class Version 2 Note FlexHub has one association group the Lifeline group which...

Page 8: ... can control those devices from their Mobile Device or Computer The attractive FlexHub Controller can be located almost anywhere the unit can be connected to an Internet connected router and AC power To offer optimal Z Wave performance the unit should be located where it has the best line of site connectivity to the other Z Wave nodes in the Z Wave network LED Indicators The FlexHub Z Wave Control...

Page 9: ... server Wi Fi On Wi Fi access point is active Flashing WPS mode is active Z Wave On Z Wave function enabled Off Z Wave function disabled Flashing FlexHub is in Include or Exclude mode or is determining Z Wave network Service On FlexHub is activated with the TCC Off FlexHub is not activated with the TCC Flashing Activating with the TCC Double Flashing Activation with TCC failed Triple Flashing Comm...

Page 10: ... adapter into a standard AC power outlet Ethernet Connect a standard Ethernet cable provided from this port to an available LAN port on your local router The local router must have access to the Internet USB Disabled for customer use On the right side of the unit FlexHub has three buttons Each button and its current purpose are described in the following table ...

Page 11: ...down the Reset Button for 15 seconds 3 Release the Reset Button when the LED marquee is presented 4 The FlexHub Controller is now using the factory default values Note that if the FlexHub is the primary controller for your network resetting it to factory defaults will result in the nodes in your network being orphaned It will be necessary after the reset to exclude and re include all of the nodes ...

Page 12: ...b serial number to your HomeControl Flex account using Telguard com 2 Find a suitable location to install your FlexHub that has access to an Internet Router and AC power 3 Connect the FlexHub Ethernet interface to an available LAN port on your local router to provide Internet access 4 Connect the power supply cable to the FlexHub and plug the power supply into an available AC outlet to activate th...

Page 13: ...curity system control FlexHub devices view previously recorded or live video from their Arlo Wire Free Video System or simply review the History of events for the system ARM TAB When you successfully login to HomeControlFlex com the HomeControl Flex site for your system will displayed as shown below The system name is displayed at the top of the screen and a button to the left displays the current...

Page 14: ...fic data sets The user can also select Export Data to generate a CSV file of the data for use in other programs USERS TAB The Users tab displays the notification profile for all users assigned to the system and their contact information The Administrator can add new users and edit the profiles of the current users To edit a user profile select the Edit button for that user The user profile will be...

Page 15: ...ded to the network from this page by selecting the Add button to the right of the FlexHub Devices text This screen displays the common name assigned to each device The status of the device is also displayed in text along with the current system icon To the right of the system icon is a button that allows the user to change the mode or state of the device A second Edit button is displayed to allow ...

Page 16: ...t the Add button Optionally select the Edit button to display the current FlexHub controller Then select the Add Device button The FlexHub Controller will attempt to include discover the new node A flashing Z Wave LED indicates the FlexHub is in inclusion mode When you select the Add or Add Device button be sure you are also ready to place the new Z Wave device into inclusion mode If required refe...

Page 17: ... FlexHub Controller will attempt to exclude the selected device A flashing Z Wave LED indicates the FlexHub is in exclusion mode As with adding a device be sure you are also ready to place the new Z Wave device into exclusion mode If required refer to the device manufacturer s documentation to activate the Exclude function because many devices do not use a physical button to start the exclude proc...

Page 18: ...d in their final location If you have added a Z Wave controller to your network select the Replicate option to initiate network replication Like a chain your Z Wave mesh network is only as strong as the weakest link Following the Rebuild Network process or if your network reports an Orphaned Device you may need to add additional non powered Z Wave nodes to create a more robust network ADDING CAMER...

Page 19: ...s and connection status are displayed To display full screen video move the mouse into the viewer window to display the toolbar and select the full screen button shown in the lower right corner of the playback window Click the Edit button to change the camera name or icon A great feature of HomeControl Flex is that it can trigger an Arlo camera to capture a video clip when the system is Armed Disa...

Page 20: ...tems with direct bus access to the panel and not on KeySwitch controlled systems STATUS COLOR DESCRIPTION Green Closed Zone Yellow Open Zone or Motion Detected Red Tamper or a Trouble condition such as low battery Select the Edit button to the right of a Zone icon to see the details for that device On the Zone Details page the current Sensor Name is displayed If required you can change the name or...

Page 21: ... installed Arlo Wire Free cameras As the list grows you can swipe up or down to see additional installed devices Pull down and release the list to refresh it STATUS ICONS Each device icon indicates the current state of that device To change the state of a device such as a lock tap the Lock or Unlock button Select the device icon or the right arrow icon to change the name of the device change the i...

Page 22: ...e g Downstairs Thermostat or Den Lamp and press the Save button In the case of a multi endpoint device such as a power strip with individually controllable outlets use the same method to assign a user friendly name to each endpoint in the device list taking care to verify that the new name corresponds to the expected endpoint REMOVE A Z WAVE DEVICE To remove a Z Wave device from the network select...

Page 23: ...e network In that case follow the instructions above for removing a device The FlexHub will recognize the failure and remove the device from the network without a button press If an identical Z Wave device is to replace the failed device select the device icon or the right arrow next to the device icon to open the device details page Tap the Replace Device button to exclude the failed device and i...

Page 24: ...xisting Z Wave network you will need to refer to your controller s documentation to determine how to activate Inclusion Mode Once your existing controller is in Inclusion Mode you may add the FlexHub by selecting the right arrow next to FlexHub Devices and then tapping the Op Learn Command button Once the FlexHub is added to the existing network it can take several minutes for the network devices ...

Page 25: ...dicates it s current status NOTE Zone Status is only functional on systems with direct bus access to the panel and not on KeySwitch controlled systems Select the right arrow icon to the right side of a Zone icon to see the details for that device On the Zone Details page the current Zone name is displayed If required you can change the Zone name or select another icon type to best describe the Zon...

Page 26: ...redient Each Trigger contains Ingredients individual pieces of data IoT the Internet of Things This is the current acronym to refer to the world of devices of varying types that will be interconnected over the Internet Key Switch the method of arming and disarming a security panel by electrically toggling a zone programmed as a key switch The use of this phrase would also imply the ability to dete...

Page 27: ...uld be communicated to the ultimate users FCC Notice This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception It has been type tested and found to comply with the limits for a Class B computing device in accordance with Part 15 of FCC Rul...

Page 28: ... modifications or installer error Telguard is not responsible for incidental or consequential damages If a Telguard unit needs to be returned for repair please return the product to the distributor that the unit was originally purchased from The distributor will contact Telguard to obtain an RMA based on the unit s warranty eligibility Units returned for repair that are out of the warranty period ...

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