A C C E S S 2 1 1 V O I P G A T E W A Y ( A C - 2 1 1 ) U S E R G U I D E
MN100129 Rev A01
24
The phone will ring both at the destination number and at your line.
By picking up the handset, the callee at the destination number will be engaged in the call with the
original caller.
If the callee at the destination number does not pick up the handset, you can receive the call by
picking up the handset as long as the phone rings.
Hold
To hold a call that you are receiving, press
flash
once. The caller will be at hold. To retrieve the
call, press
flash
once more.
When the caller is at hold, you can run another call by dialing another number. When you put the
handset down the phone will ring. Pick up the call and you will be engaged in a call with the
original caller. If you wish you can then transfer the call as described
, or just proceed with
the original call.
A
A
A
d
d
d
v
v
v
a
a
a
n
n
n
c
c
c
e
e
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d
d
d
C
C
C
a
a
a
l
l
l
l
l
l
i
i
i
n
n
n
g
g
g
f
f
f
e
e
e
a
a
a
t
t
t
u
u
u
r
r
r
e
e
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s
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f
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o
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r
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H
H
H
.
.
.
3
3
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2
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3
In the following subsections:
•
An expression such as ”dial flash + 7” implies “press on flash, then press on 7” (the
dialing sequence progresses as read from left to right).
•
The Star (or Asterisk) key is represented by the symbol “*”.
•
The term
destination number
within an expression implies “dial the destination number”.
Call Waiting
If you are engaged in a call and another party calls your line, you hear a short tone on your line.
The caller hears a ringing tone.
To accept the new call, dial
flash + *
. To return to the origin call, dial
flash + *
again.
Conference Call
If you are engaged in a call and wish to add a third party, dial
flash + 7
, then dial the third party’s
number. Once the third party answers the call, a 3-way call is established.
To drop the conference, dial
flash + 8
.
Forward a call
To set the
Forward
option, dial
*
+
2
+
destination number
.
All calls to the phone with
Forward
set will be received at the destination number.
To unset the
Forward
option, dial
*
+
3
.
