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Tecra A2, User Manual

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User’s Manual

9-16

Troubleshooting

USB mouse

USB

Refer also to your USB device’s documentation.

Problem

Procedure

On-screen pointer 

does not respond to 

mouse operation

The system might be busy. If the pointer is 

shaped as an hourglass, wait for it to resume its 

normal shape and try again to move it.

Make sure the mouse is properly connected to 

the USB port.

Double-clicking does 

not work

Try changing the double-click speed setting in 

the mouse control utility.
1. Open the 

Control Panel

, select the 

Mouse

 

icon and press 

Enter

.

2. Click the 

Buttons

 tab.

3. Set the double-click speed as instructed and 

click 

OK

.

The mouse pointer 

moves too fast or too 

slow

Try changing the speed setting in the mouse 

control utility.
1. Open the 

Control Panel

, select the 

Mouse

 

icon and press 

Enter

.

2. Click the 

Pointer Options

 tab.

3. Set the speed as instructed and click 

OK

.

The mouse pointer 

moves erratically

The mouse might be dirty. Refer to your mouse 

documentations for instructions on cleaning.
If problems persist, contact your dealer.

Problem

Procedure

USB device does not 

work

Check for a firm cable connection between the 

USB ports on the computer and the USB device.

Make sure the USB device drivers are properly 

installed. Refer to your Windows XP 

documentation for information on checking the 

drivers.
If problems persist, contact your dealer.

Summary of Contents for A2

Page 1: ...TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 TECRA A2 A2 Choose freedom Choose freedom computers toshiba europe com Choose freedom Choose freedom computers toshiba europe com Tecra A2 PMR300014EN0 PMR300014EN0 User s Manual User s Manual ...

Page 2: ...rk without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA TECRA A2 Portable Personal Compu...

Page 3: ...ent of problems you should contact your equipment supplier in the first instance Network Compatibility Statement This product is designed to work with and is compatible with the following networks It has been tested to and found to conform with the additional requirements conditional in EG 201 121 Germany ATAAB AN005 AN006 AN007 AN009 AN010 and DE03 04 05 08 09 12 14 17 Greece ATAAB AN005 AN006 an...

Page 4: ... the requirement for laser product on the date of manufacturing pursuant to article 21 of Code of Federal Regulations by the United States of America Department of Health Human Services Food and Drug Administration In other countries the drive is certified to comply with the requirement pursuant to IEC 825 and EN60825 on class 1 laser product This computer is equipped with one of the optical drive...

Page 5: ...aser system To ensure proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to ope...

Page 6: ...ltig durch und bewahren diese bitte als Referenz auf Falls Probleme mit diesem Modell auftreten benachrichtigen Sie bitte die nächste autorisierte Service Vertretung Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden ADVARSEL Denne mærking er anbragt udvendigt på apparatet og indikerer at apparatet arbejder med laserstråler af klasse 1 hviket betyder at...

Page 7: ...äkymätöntä silmilie vaarallista lasersäteilyä CAUTION USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE VORSICHT DIE VERWENDUNG VON ANDEREN STEURUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORGÄNGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KÖNNEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZU...

Page 8: ...vii Heat warning xvii Pressure or impact damage xvii PC Card overheating xviii Mobile phones xviii Central Processing Unit CPU Performance Disclaimer xviii RTC battery xviii Introduction Equipment checklist 1 1 Hardware 1 1 Software 1 2 Features 1 3 Special features 1 9 Utilities 1 12 Options 1 14 The Grand Tour Front with the display closed 2 1 Left side 2 2 Right side 2 3 Backside 2 5 Underside ...

Page 9: ...tions 3 2 Placement of the computer 3 2 Seating and posture 3 3 Lighting 3 3 Work habits 3 4 Installing the battery pack 3 4 Connecting the AC adaptor 3 5 Opening the display 3 6 Turning on the power 3 7 Windows XP setup 3 8 Turning off the power 3 8 Shut Down mode Boot mode 3 8 Hibernation Mode 3 8 Standby Mode 3 10 Restarting the computer 3 11 Restoring preinstalled software 3 12 Restoring from ...

Page 10: ...ewriting 4 11 RecordNow Basic for TOSHIBA 4 12 Data Verification 4 13 DLA for TOSHIBA 4 13 Video 4 13 When WinDVD Creator 2 Platinum is used 4 14 Media care 4 15 CD DVDs 4 15 Floppy disks 4 15 Sound System 4 15 Volume control 4 16 Microphone level 4 16 Audio controller 4 16 Modem 4 17 Region selection 4 17 Properties menu 4 17 Setting 4 17 Modem Selection 4 18 Dialing Properties 4 18 Connecting 4 ...

Page 11: ...ators 6 3 Battery indicator 6 3 DC IN 15V indicator 6 3 Power indicator 6 4 Battery types 6 4 High Capacity battery pack 6 4 Battery pack 6 5 Real Time Clock battery 6 6 Care and use of the battery pack 6 6 Safety precautions 6 6 Charging the batteries 6 9 Monitoring battery capacity 6 11 Maximizing battery operating time 6 11 Retaining data with power off 6 12 Extending battery life 6 12 Replacin...

Page 12: ...inter 8 7 Advanced Port Replicator IIl 8 8 Connecting the Port Replicator 8 9 Security lock 8 10 Troubleshooting Problem solving process 9 1 Preliminary checklist 9 2 Analyzing the problem 9 2 Hardware and system checklist 9 3 System start up 9 3 Self test 9 4 Power 9 4 Password 9 7 Keyboard 9 7 LCD panel 9 7 Hard disk drive 9 8 DVD ROM drive 9 8 DVD ROM CD R RW drive 9 10 DVD R RW drive 9 11 DVD ...

Page 13: ...0 TOSHIBA support 9 21 Before you call 9 21 Appendix A Specifications Appendix B Display Controller and Modes Appendix C Internal Modem Guide Appendix D Wireless LAN Appendix E AC Power Cord and Connectors Appendix F If your computer is stolen Glossary Index ...

Page 14: ...ized then become acquainted with this manual by browsing through its pages Be sure to look over the Special features section of the Introduction to learn about features that are uncommon or unique to the computer and carefully read HW Setup and Passwords If you are going to install PC Cards or connect external devices such as a monitor be sure to read Chapter 8 Optional Devices Manual contents Thi...

Page 15: ...defines general computer terminology and includes a list of acronyms used in the text The Index quickly directs you to the information contained in this manual Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Abbreviations On first appearance and whenever necessary for clarity abbreviations are enclosed in parentheses following th...

Page 16: ...elow ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the type face you see to the left S ABC Names of windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left Pay attention A caution informs you that improper use of equipmen...

Page 17: ...he computer If the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time if you rest the computer on your lap or if you keep your hands on the palm rest for example your skin might suffer low heat injury If the computer has been used for a long time avoid direct cont...

Page 18: ...80 feet above sea level use of the computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate CPU Performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is a normal protective feature designed to reduce the risk of lost...

Page 19: ...nts to be observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments environments with a mains voltage 230V Medical Environments Automotive Envi...

Page 20: ... stored on recordable optical media CD R CD RW etc Wireless LAN and your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far less than the electromagnetic energy emitted by wireless devices such as mobile phones Because Wireless LAN products operate within the guidelines found in radio ...

Page 21: ... of the contents described in the instruction manual we do not take any responsibility For damage occurring due to erroneous operation or hang up caused by use in combination with products not related to our company we do not take any responsibility Usage Restrictions Do not use the Wireless Products for controlling the following equipment Equipment directly linked with human life corresponding to...

Page 22: ...the Wireless Communication switch in aircraft or in places that generate or can generate radio interference Radio waves can potentially affect them causing an accident due to malfunction Monitor possible radio interference or other troubles to other equipment while the product is used If any effect is caused turn OFF the Wireless Communication switch Otherwise radio waves can potentially affect ot...

Page 23: ... make sure you have all the following items TECRA A2 Portable Personal Computer Universal AC adaptor and power cord Optional USB floppy disk drive depending on the model you purchased Modular cable for modem Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA It is necessary to install the battery to use this c...

Page 24: ... ConfigFree TOSHIBA Touch pad On Off Utility TOSHIBA PC Diagnostic Tool TOSHIBA Zooming Utility Documentation TECRA A2 User s Manual Microsoft Windows XP manual package Safety Instruction Manual Warranty information Product Recovery optical media depending on the model you purchased Tools Utilities CD ROM depending on the model you purchased Some models are prepared for Hard Disk Recovery These mo...

Page 25: ...s a 512 KB level 2 cache memory Mobile Intel Celeron M processor 1 2 GHz Mobile Intel Celeron M processor 1 3 GHz Mobile Intel Celeron M processor 1 4 GHz Intel Pentium M processor which incorporates a 1MB level 2 cache memory It also supports Enhanced Intel SpeedStepTM technology Intel Pentium M processor 1 5 GHz Intel Pentium M processor 1 6 GHz Intel Pentium M processor 1 7 GHz Other Processors...

Page 26: ...tion in Chapter 2 The Grand Tour Hard disk drive Available in four sizes 30 0 billion bytes 27 94 GB 40 0 billion bytes 37 26 GB 60 0 billion bytes 55 88 GB 80 0 billion bytes 74 52 GB For the models which are prepared for Hard Disk Recovery approximately 2GB disk space is reserved for recovery partition If you delete this recovery partition it is not possible to perform the procedures described i...

Page 27: ...DVD ROM DVD Video CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA CD G Audio CD only Addressing Method 2 DVD ROM CD R RW drive Some models are equipped with a full size DVD ROM CD R RW drive module that lets you run CD DVDs without using an adaptor It reads DVD ROMs at maximum 8 speed and CD ROMs at maximum 24 speed It writes CD R ...

Page 28: ...Super Multi drive Some models are equipped with a full size DVD Super Multi drive module that lets you record data to rewritable CD DVDs as well as run either 12cm 4 72 or 8cm 3 15 CD DVDs without using an adaptor It reads DVD ROMs at maximum 8 speed and CD ROMs at maximum 24 speed It writes CD R at up to 16 speed CD RW at up to 8 speed DVD R at maximum 4 speed DVD RW at maximum 2 speed DVD R and ...

Page 29: ...ctions Universal Serial Bus USB 2 0 The computer has Universal Serial Bus ports that comply with the USB 2 0 standard which enables data transfer speeds 40 times faster than the USB 1 1 standard The ports also support USB 1 1 Docking interface This port enables connection of an optional Advanced Port Replicator III described in the Options section PC Card The PC Card slot accommodates a 5 mm Type ...

Page 30: ...nal Frequency Division Multiplexing radio technology that complies with the IEEE 802 11 Standard Revision A B or G and Turbo Mode Automatic Transmit Rate Select mechanism in the transmit range of 54 48 36 24 18 12 9 and 6 Mbit s Revision A B B G A B G combo type Automatic Transmit Rate Select mechanism in the transmit range of 11 5 5 2 and 1 Mbit s Revision B Automatic Transmit Rate Select mechani...

Page 31: ...ystem to recognize the connection and make the necessary configurations automatically TOSHIBA Console button Press this button to launch an application automatically The default is TOSHIBA Console TOSHIBA Presentation button Press this button to change internal display external display simultaneous display or multi monitor display Zoom out Zoom in button Press this button to reduce or enlarge the ...

Page 32: ...access to your computer Instant security A hot key function blanks the screen and disables the computer providing data security Intelligent power supply A microprocessor in the computer s intelligent power supply detects the battery s charge and calculates the remaining battery capacity It also protects electronic components from abnormal conditions such as voltage overload from an AC adaptor You ...

Page 33: ...processing speed Battery optimized Lowers the CPU processing speed first then if necessary turns on the fan Hibernation This feature lets you turn off the power without exiting from your software The contents of main memory are saved to the hard disk when you turn on the power again you can continue working right where you left off Refer to the Turning off the power section in Chapter 3 Getting St...

Page 34: ... the following Buttons Assign applications to the Internet button default setting is the browser and to the TOSHIBA Console button default setting is the TOSHIBA Console DVD Video Player The DVD Video Player is used to play DVD Video It has an on screen interface and functions Click Start point to All Programs point to InterVideo WinDVD 5 then click InterVideo WinDVD 5 TOSHIBA Zooming Utility This...

Page 35: ... is a suite of utilities to allow easy control of communication device and network connections ConfigFree also allows you to find communication problems and create profiles for easy switching between location and communication networks You can boot ConfigFree from the menu bar as follows Start All Programs TOSHIBA Networking ConfigFree TOSHIBA Touch pad On Off Utility Pressing Fn F9 in a Windows e...

Page 36: ... with you Battery charger The battery charger lets you charge extra batteries outside the computer Security lock A slot is available to attach a security cable to the computer to deter theft USB floppy disk kit A 3 1 2 floppy disk drive accommodates 1 44 megabyte or 720 kilobyte floppy disk It connects to a USB port You cannot format 720 kilobyte floppy disks on Windows XP but you can use previous...

Page 37: ... closed The figure below shows the computer s front with its display panel in the closed position Front of the computer with display closed Display latch System indicators System indicators LEDs let you monitor the status of various computer functions Details are given in the System indicators section Display latch This latch secures the LCD panel in its closed position Slide the latch to open the...

Page 38: ...an damage the computer s circuitry Wireless communication switch Slide this switch to the left to turn off Wireless LAN functions Slide it to the right to turn on the functions Some models are not equipped with Wireless LAN Wireless communication switch indicator The Wireless Communication switch indicator glows orange when the Wireless LAN function is on Wireless LAN model or Wireless LAN ready m...

Page 39: ...Card slot A pin or similar object can damage the computer s circuitry Security lock A security cable attaches to this slot The optional security cable anchors your computer to a desk or other large object to deter theft Microphone jack Headphone jack Fixed Optical media drive DC IN 15V jack USB port Volume control Volume control Use this dial to adjust the volume of the stereo speakers and the ste...

Page 40: ... each drive and to Chapter 4 Operating Basics for information on using the drive and caring for disks The following drives are available DVD ROM drive DVD ROM CD R RW drive DVD R RW drive DVD Super Multi drive Universal Serial Bus USB 2 0 port A Universal Serial Bus port is on the right side Refer to left side section for details DC IN 15V jack The AC adaptor connects to this socket Use only the m...

Page 41: ... to connect the modem directly to a telephone line In case of a lightning storm unplug the modem cable from the telephone jack Do not connect the modem to a digital telephone line A digital line will damage the modem LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T and Fast Ethernet LAN 100 megabits per second 100BASE Tx...

Page 42: ...e this lock to release the battery pack for removal Battery release latch 2 Slide and hold this latch to release the battery pack for removal For detailed information on removing the battery packs refer to Chapter 6 Power and Power Up Modes Battery pack The battery pack powers the computer when the AC adaptor is not connected For detailed information on the battery pack refer to Chapter 6 Power an...

Page 43: ...king interface This port enables connection of an optional Advanced Port Replicator III described in Chapter 8 Optional Devices Memory module cover This cover protects one memory module sockets one or no module is preinstalled Another memory module is under the keyboard Refer to the Memory expansion section in Chapter 8 Optional Devices Display screen Stereo speaker Right Touch pad control buttons...

Page 44: ... located in the center of the palm rest is used to control the on screen pointer Refer to the Using the Touch pad section in Chapter 4 Operating Basics TOSHIBA Presentation button Press this button to change internal display simultaneous display or multi monitor display The default setting is the simultaneous display on LCD and CRT with resolution of 1024 768 When you press this button twice the d...

Page 45: ...n the computer s power on and off LCD Sensor switch This switch senses when the LCD panel is closed or opened and activates the Panel Power Off On feature When you close the panel the computer enters Hibernation Mode and shuts down When you open the panel the computer starts in Hibernation Mode Use the TOSHIBA Power Saver Utility to enable or disable this feature The default is enabled Refer to th...

Page 46: ...r The Power indicator glows green when the computer is on If you select Standby from Shut Down Windows this indicator flashes orange one second on two seconds off while the computer shuts down Battery The Battery indicator shows the condition of the battery s charge Green indicates full charge orange indicates battery charging and flashing orange indicates a low battery charge Refer to Chapter 6 P...

Page 47: ... the keyboard is in all caps mode Caps Lock indicator Numeric Mode indicator Arrow Mode indicator Caps Lock indicator Caps Lock This indicator glows green when the alphabet keys are locked in uppercase Arrow mode When the Arrow mode indicator lights green you can use the keypad overlay gray labeled keys as cursor keys Refer to the Keypad overlay section in Chapter 5 The Keyboard Numeric mode You c...

Page 48: ... eject button pops out To remove a floppy disk push in the eject button and the floppy disk pops out partially for removal Eject button Floppy disk slot Disk In Use Indicator Check the Disk In Use indicator when you use the floppy disk drive Do not press the eject button or turn off the computer while the light is glowing Doing so could destroy data and damage the floppy disk or the drive The exte...

Page 49: ...y properly Writable discs This section describes the types of writable CD DVD discs Check the specifications for your drive for the type of discs it can write Use RecordNow to write compact discs Refer to Chapter 4 Operating Basics CDs CD R discs can be written only once The recorded data cannot be erased or changed CD RW discs can be recorded more than once Use either 1 2 or 4 multi speed CD RW d...

Page 50: ...ng an adaptor DVD ROM CD R RW drive The full size DVD ROM CD R RW drive module lets you record data to rewritable CDs as well as run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without using an adaptor DVD ROM CD DA Photo CDTM single multi session CD ROM XA Mode 2 Form1 Form2 CD G Audio CD only DVD Video CD Text CD ROM Mode 1 Mode 2 Enhanced CD CD EXTRA Addressing Method 2 The read speed is slower at t...

Page 51: ...r The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 2 speed DVD RW write 1 speed CD read 24 speed maximum CD R write 16 speed maximum CD RW write 10 speed maximum high speed media The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 4 speed maximum DVD RW write 2 speed max...

Page 52: ...or an equivalent optional adaptor Use of the wrong adaptor could damage your computer TOSHIBA assumes no liability for any damage in such case Use only the AC Adapter supplied with your computer or an equivalent adapter that is compatible Use of any incompatible adapter or other types of AC Adapters may have a different voltage which could cause damage to your computer computer failure and or poss...

Page 53: ...ware from the Recovery Media Setting up your work space Establishing a comfortable work site is important for you and your computer A poor work environment or stressful work habits can result in discomfort or serious injury from repetitive strain to your hands wrists or other joints Proper ambient conditions should also be maintained for the computer s operation This section discusses the followin...

Page 54: ...e computer including data storage media can be damaged by magnets Do not place the computer near magnetic objects or bring magnetic objects close to the computer Be careful of objects such as stereo speakers that produce strong magnetic fields during operation Also be careful with metal objects such as bracelets which can be inadvertently magnetized Do not operate the computer in close proximity t...

Page 55: ...hs Adjust the back of your chair so it supports the lower curve of your spine Sit straight so that your knees hips and elbows form approximately 90 degree angles when you work Do not slump forward or lean back too far Lighting Proper lighting can improve legibility of the display and reduce eyestrain Position the computer so that sunlight or bright indoor lighting does not reflect off the screen U...

Page 56: ...alf hour Have your eyes examined regularly and visit a doctor promptly if you suspect you might be suffering from a repetitive strain injury A number of books are available on ergonomics and repetitive strain injury or repetitive stress syndrome For more information on these topics or for pointers on exercises for such stress points as hands and wrists please check with your library or book vendor...

Page 57: ...u can operate from battery power The AC adaptor can be connected to any power source supplying from 100 to 240 volts and 50 or 60 hertz For details on using the AC adaptor to charge the battery pack refer to Chapter 6 Power and Power Up Modes Battery pack Battery release latch 1 Refer to Removing the battery pack section in Chapter 6 Power and Power Up Modes for removing the battery pack Use only ...

Page 58: ...latch on the front of the computer to the right Use only the AC adaptor supplied with your computer or an equivalent adaptor that is compatible Use of any incompatible adaptor could damage your computer TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor When you connect the AC adaptor to the computer always follow the steps in the exact order as described in the U...

Page 59: ...is connected make sure it is empty If a floppy disk is in the drive press the eject button and remove the floppy disk 2 Open the display 3 Press and hold the computer s power button for two or three seconds Turning on the power Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Display latch After you turn on the power...

Page 60: ...to the hard disk when the computer is turned off The next time the computer is turned on the previous state is restored The hibernation feature does not save the status of peripheral devices Benefits of hibernation The hibernation feature provides the following benefits Saves data to the hard disk when the computer automatically shuts down because of a low battery Make sure the Built in HDD and CD...

Page 61: ... Power Options 3 Select the Hibernate window in the Power Options Properties select the Enable hibernation check box and click the Apply button 4 Open TOSHIBA Power Saver 5 Select the Setup Action window 6 Enable the desired Hibernation settings for When I slide the power button and When I close the lid 7 Click the OK button Data save in Hibernation Mode When you turn off the power in Hibernation ...

Page 62: ...TOSHIBA Power Saver utility To restore operation from Standby Mode press the power button or press any key The latter action works only if Wake up on Keyboard is enabled in HW Setup If the computer automatically enters Standby Mode while a network application is active the application might not be restored when the computer wakes up from Standby To prevent the computer from automatically entering ...

Page 63: ...s are exposed to static electricity or electrical noise Restarting the computer Certain conditions require that you reset the system For example if You change certain computer settings An error occurs and the computer does not respond to your keyboard commands There are three ways to reset the computer system 1 Click start then click Turn off computer From the Turn off computer menu select Restart...

Page 64: ...r computer came with additonal software installed this software can not be recovered from the Product Recovery disk Re install these applications e g Works Suite DVD Player Games etc separately from other media Restoring TOSHIBA utilities and drivers If Windows is working properly individual drivers or applications can be separately restored Use the Tools Utilities CD ROM according to instructions...

Page 65: ... the Recovery Disc Creator Launcher icon on the Windows XP desktop or Select the application from Start Menu 6 After Recovery Disc Creator starts select the type of media and the title you wish to copy to the media then click the Burn button For models only with Recovery HDD installed When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Make s...

Page 66: ... computer s power 2 Hold down the F12 key and turn on the power When In Touch with Tomorrow TOSHIBA appears release the F12 key 3 Use the left or right cursor key to select the CD ROM icon in the display menu For details refer to the Boot Priority section in Chapter 7 HW Setup and Passwords 4 A menu appears Press the 1 key on the keyboard to restore all hard disk Press the 2 key to Restore drive C...

Page 67: ...tion you want the on screen pointer to go Touch pad and Touch pad control buttons Two buttons below the keyboard are used like the buttons on a mouse pointer Press the left button to select a menu item or to manipulate text or graphics designated by the pointer Press the right button to display a menu or other function depending on the software you are using For some functions you can tap the Touc...

Page 68: ...e Touch pad twice Drag and drop 1 Hold down the left control button and move the cursor to drag the item you want to move 2 Lift your finger to drop the item where you want it Scroll Vertical Move your finger up or down the right edge of the Touch pad Horizontal Move your finger left or right along the bottom edge of the Touch pad Make sure the connector is right side up and properly aligned with ...

Page 69: ...VD ROM based programs You can run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without an adaptor An ATAPI interface controller is used for CD DVD ROM operation When the computer is accessing a CD DVD ROM an indicator on the drive glows If you have a DVD ROM CD R RW drive refer also to the Writing CDs on DVD ROM CD R RW drive section for precautions on writing to CDs If you have a DVD R RW drive refer a...

Page 70: ...utton b Pressing the eject button will not open the drawer when the DVD ROM drive s power is off If the power is off you can open the drawer by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole just to the right of the eject button Manual release with the eject hole 2 Grasp the drawer gently and pull until it is fully opened Pulling the drawer open Eject ...

Page 71: ...ened the edge of the computer will extend slightly over the CD DVD tray Therefore you will need to turn the CD DVD at an angle when you place it in the tray After seating the CD DVD however make sure it lies flat as shown in figure above Do not touch the laser lens Doing so could cause misalignment Keep foreign matter from entering the drive Check the back edge of the tray to make sure it carries ...

Page 72: ...er to close it Press gently until it locks into place Do not press the eject button while the computer is accessing the DVD ROM drive Wait for the optical media drive indicator to go out before you open the drawer Also if the CD DVD is spinning when you open the drawer wait for it to stop before you remove it When the drawer pops open slightly wait a moment to make sure the CD DVD has stopped spin...

Page 73: ...eed CD ROM MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd Ultra Speed CD ROM MITSUBISHI CHEMICAL CORPORATION TOSHIBA has confirmed the operation of CD R and CD RW media of the manufacturers above Operation of other media cannot be guaranteed CD RW can generally be rewritten about 1 000 times However the actual number of rewrites is affected by the quality of the media and the way it is used Be sure ...

Page 74: ...evices including the following PC Card USB devices external display optical digital devices Open the optical media drive If the media is poor in quality dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars Do not use an unstable surface such as a stand Keep mobile phones and other wireless ...

Page 75: ...s of the recorded contents Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewriting errors due to disc quality or problems with hardware devices Also it is a good idea to make two or more copies of important data in case of undesired change or loss of the record...

Page 76: ... discs that can be removed from a cartridge and DVD RAM discs designed without a cartridge You cannot use a disc with a 4 7 GB single sided capacity or 9 4 GB double sided capacity CD R TAIYO YUDEN CO LTD Mitsui Chemicals Inc MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd Hitachi Maxell Ltd CD RW High Speed Multi Speed MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd DVD R DVD Specifications for Recorda...

Page 77: ...ot run software such as a screen saver which can put a heavy load on the CPU Operate the computer in the full power mode Do not use power saving features Do not write while virus check software is running Wait for it to finish and then disable virus detection programs including any software that checks files automatically in the background Do not use hard disk utilities including those intended to...

Page 78: ...VD R RW disc Do not use the Exact Copy function of RecordNow to copy DVD Video and DVD ROM with copyright protection DVD RAM disc cannot be backed up with the Exact Copy function of RecordNow You cannot back up a CD ROM or CD R RW to DVD R RW or DVD R RW using the Exact Copy function of RecordNow You cannot back up DVD ROM DVD Video or DVD R RW or DVD R RW to CD R RW using the Exact Copy function ...

Page 79: ...s only rewritable discs DVD RW DVD RW and CD RW It does not support DVD R DVD R and CD R discs that are not rewritable DLA does not support formatting the DVD RAM disc and writing to it They are performed by DVD RAM Driver Software The proper software works according to the disc inserted in the drive Do not use any discs that have been formatted with packet writing software other than DLA Similarl...

Page 80: ... will need 2 GB of empty hard disk space for every hour to write to a DVD R RW R RW disc You cannot edit or play copy protected content using InterVideo WinDVD Creator 2 Platinum When WinDVD Creator 2 Platinum is used You can record video back to your digital camcorder via i LINK IEEE1394 using WinDVD Creator 2 Platinum However there is a case where its playback sound is choppy 1 Click the Windows...

Page 81: ...tion around the CD DVD If necessary use a cloth dampened in water or a neutral cleaner Do not use benzine thinner or similar cleaner Floppy disks 1 Store your floppy disks in the container they came in to protect them and keep them clean If a floppy disk is dirty do not use cleaning fluid Clean it with a soft damp cloth 2 Do not slide back the floppy disk s protective metal covering or touch the f...

Page 82: ... Entertainment and click Volume Control 2 Click Options and point to Properties 3 Select Recording and click OK 4 Click Options and select Advanced Controls 5 Click Advanced 6 Check the Microphone Boost checkbox Audio controller The audio controller can be powered down when the audio function is idle To enable Audio Power Management follow the steps below 1 Click Start point to All Programs point ...

Page 83: ...location 3 Select a region from the region menu or a telephony location from the sub menu When you click a region it becomes the modem s region selection and the New Location for telephony will be set automatically When you select a telephony location the corresponding region is automatically selected and it becomes the modem s current region setting Properties menu Click the icon with the seconda...

Page 84: ...the internal modem a dialog box is displayed Select the COM port for your modem to use Dialing Properties Select this item to display the dialing properties Connecting To connect the modem cable follow the steps below 1 Plug one end of the modular cable into the modem jack 2 Plug the other end of the modular cable into a telephone jack If you are using the computer in Japan the Telecommunications ...

Page 85: ...isconnect the cable from the computer in the same manner 3 In the same way pull the cable s other connector out of the computer Do not pull on the cable or move the computer while the cable is connected If you use a storage device such as an optical drive or hard disk drive connected to a 16 bit PC Card you might experience the following modem problems Modem speed is slow or communication is inter...

Page 86: ...n algorithm Atheros module type Wired Equivalent Privacy WEP data encryption based on the 128 bit encryption algorithm Intel module type Advanced Encryption Standard AES data encryption based on 256 bit encryption algorithm Atheros module type Security Be sure to enable WEP encryption function otherwise you may expose your computer to illegal access by an outsider across the Wireless LAN which may...

Page 87: ...LAN cable types If you are using Fast Ethernet LAN 100 megabits per second 100BASETX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher Indicator status Indication Indicator off Wireless communication switch is set to off Automatic power down because of overheating Power malf...

Page 88: ...tor before connecting to a hub Disconnecting LAN cable To disconnect the LAN cable follow the steps below 1 Pinch the lever on the connector in the computer s LAN jack and pull out the connector 2 Disconnect the cable from the LAN hub in the same manner Check with your LAN administrator before disconnecting from the hub When the computer is exchanging data with the LAN the LAN Active indicator glo...

Page 89: ...computer The computer is designed for rugged durability However a few simple precautions taken when moving the computer will help ensure trouble free operation Make sure all disk activity has ended before moving the computer Check the Disk indicator on the computer If a CD DVD is in the drive remove it Also make sure the drawer is securely closed Turn off the power to the computer Disconnect the A...

Page 90: ...ssary turning on the fan Use the Cooling Method item of the Basic Setup tab in TOSHIBA Power Saver When the CPU temperature falls to a normal range the fan is turned off and the CPU operation returns to standard speed Maximum Performance Turns on the fan first then if necessary lowers the CPU processing speed Performance Uses a combination of the fan and lowering the CPU processing speed Battery o...

Page 91: ...rs punctuation marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and the number 1 one are not interchangeable on comp...

Page 92: ...ayout The keyboard is designed to provide all the features of the 101 key enhanced keyboard shown in figure above The 101 102 key enhanced keyboard has a numeric keypad and scroll lock key It also has additional Enter and Ctrl keys to the right of the main keyboard Since the keyboard is smaller and has fewer keys some of the enhanced keyboard functions must be simulated using two keys instead of o...

Page 93: ... default for both settings is off Press Fn F12 ScrLock to lock the cursor on a specific line The power on default is off Press Fn Enter to simulate Enter on the enhanced keyboard s numeric keypad Press Fn Ctrl to simulate the enhanced keyboard s right Ctrl key Hot keys Hot keys Fn a function or Esc key let you enable or disable certain features of the computers Sound mute Pressing Fn Esc in a Wind...

Page 94: ...so change this setting through the profile item in TOSHIBA Power Saver Standby When you press Fn F3 the computer enters Standby Mode To avoid entering Standby Mode unexpectedly a dialog box appears for verification However if you select the check box it will not appear in the future Hibernation When you press Fn F4 the computer enters Hibernation Mode To avoid entering Hibernation Mode unexpectedl...

Page 95: ... tab in TOSHIBA Power Saver Wireless setting Fn F8 are not used Touch pad Pressing Fn F9 in a Windows environment enables or disables the Touch pad function When you press these hot keys the current setting will change and be displayed as an icon Display resolution selection Press Fn spacebar to change the display resolution Each time when you press these hot keys the display resolution changes as...

Page 96: ...to All Programs point to TOSHIBA point to Utilities and click Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows Windows logo key activates the start menu and the other the application key has the same function as the secondary mouse button This key activates the Windows start menu This key has the same function as the secondary mouse button Ke...

Page 97: ...o turn on the Numeric mode press Fn F11 The Numeric mode F11 indicator lights Now try numeric data entry using the keys in figure below Press Fn F11 again to turn off the overlay The numeric keypad overlay Temporarily using normal keyboard overlay on While using the overlay you can temporarily access the normal keyboard without turning off the overlay 1 Hold Fn and press any other key All keys wil...

Page 98: ...Temporarily changing modes If the computer is in Numeric mode you can switch temporarily to Arrow mode by pressing a shift key If the computer is in Arrow mode you can switch temporarily to Numeric mode by pressing a shift key Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation But you can generate these characters using their ASCII codes With the ...

Page 99: ...us are affected by the power conditions whether an AC adaptor is connected whether a battery is installed and what the charge level is for the battery Power conditions Power on Power off no operation Universal AC adaptor connected Battery fully charged Operates LED Battery green DC IN 15V green LED Battery green DC IN 15V green Battery partially charged or no charge Operates Quick Charge LED Batte...

Page 100: ...ot connected Battery charge is above low battery trigger point Operates LED Battery off DC IN 15V off Battery charge is below low battery trigger point Operates LED Battery flashes orange DC IN 15V off Battery charge is exhausted Computer shuts down No battery installed Cannot operate LED Battery off DC IN 15V off ...

Page 101: ... the battery Orange Indicates the AC adaptor is connected and charging the battery Green Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery becomes too hot while it is being charged the charge will stop and the battery indicator will go out When the battery s temperature falls to a normal range char...

Page 102: ...nstead of a main battery The capacity of High Capacity battery is approximately double the capacity of the main battery The connection method of High Capacity battery is the same as for the main battery High Capacity battery pack Green Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates power is being supplied to the computer while the computer...

Page 103: ...tored in RAM so if the computer loss power it will be lost When the computer is powered off in Standby Mode and the AC adaptor is not connected the main battery pack and optional High Capacity battery pack supply power to maintain data and programs in memory If the battery pack s is completely discharged Standby Mode does not function and the computer loses all data in memory The battery pack is a...

Page 104: ...nt of portable computing Taking proper care of it will help ensure longer operating time on battery power as well as a longer life for your battery pack Follow the instructions in this section carefully to ensure safe operation and maximum performance Safety precautions Mishandling of batteries can cause death serious injury or property damage Carefully observe the following advisories Danger Indi...

Page 105: ...pack with a nail or other sharp object Never strike it with a hammer or other object Never step on it 5 Never try to charge the battery pack in any manner other than that described in the user s manual Never connect the battery pack to a plug socket or to an automobile s cigarette lighter socket It may rupture or ignite 6 Use only the battery pack supplied with the computer or other device or a ba...

Page 106: ...ing capacity has become impaired or after the display of a warning message indicating that the battery pack s power is exhausted Continued use of an exhausted or impaired battery pack could cause the loss of data 2 Never dispose of battery packs with normal trash Bring them to your TOSHIBA dealer or to another recycling center to save resources and prevent environmental damage Cover the terminals ...

Page 107: ...a time Continuing to charge a fully charged battery pack can damage the battery Charging the batteries When the power in the battery pack becomes low the Battery indicator flashes orange indicating that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer enables Hibernation Mode so you don t lose data and automatically tur...

Page 108: ...r for a long time A cool battery is installed in a warm computer In such case follow the steps below 1 Fully discharge the battery by leaving it in the computer with the power on until the power automatically shuts off 2 Plug in the AC adaptor 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Battery type P...

Page 109: ...y power if you are frequently turning the computer off and on Where you store your programs and data Closing the display when you are not using the keyboard saves power Operating time decreases at low temperatures The condition of the battery terminals Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Wait at least 16 seconds after ...

Page 110: ... cool dry place out of direct sunlight High Capacity battery pack 8800mAh about 5 days Standby Mode about 55 days Boot mode Battery pack 4400mAh about 3 days Standby Mode about 25 days Boot mode RTC battery 30 days 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes...

Page 111: ...ollow the steps below 1 Save your work 2 Turn the computer s power off Make sure the Power indicator is off 3 Remove all cables connected to the computer 4 Turn the computer upside down When handling battery packs do not short circuit the terminals Also do not drop hit or otherwise apply impact do not scratch or break the casing and do not twist or bend the battery pack Do not remove the battery p...

Page 112: ...r moving the Battery release latch 1 into its unlock position then slide the battery pack out of the computer Releasing the battery pack Battery pack Battery release latch 2 Battery release latch 1 For environmental reasons do not throw away a spent battery pack Please return spent battery packs to your TOSHIBA dealer ...

Page 113: ...oved into its locked position Securing the battery pack The battery pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements Do not touch the latch while holding the computer Or you may get injured by the dropped battery by unin...

Page 114: ...ation Data in memory is saved to the hard disk Standby Data is maintained in the computer s main memory Windows utilities You can specify the setting in TOSHIBA Power Saver Hot keys You can use hot keys Fn F3 to enter Standby Mode and Fn F4 to enter Hibernation Mode Refer to Chapter 5 The Keyboard for details At this point the hotkeys Fn F1 to F9 do not work They will function after you enter the ...

Page 115: ...nel power turns on in Standby Mode or Hibernation Mode but not in boot mode System Auto Off This feature turns the system off automatically if it is not used for a set duration The system shuts down in Standby Mode or Hibernation Mode in Windows If the panel power off function is enabled and you use Shut down Windows do not close the display until the shut down function is completed ...

Page 116: ... Printers and Other Hardware and select TOSHIBA HW Setup HW Setup window The HW Setup window contains the following tabs General Password Parallel Printer Device Config Display CPU Boot Priority Keyboard LAN and USB There are also three buttons OK Cancel and Apply If the supervisor password is set access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to t...

Page 117: ...f you enter a password consisting of four characters the display is shown as S Enter Password 3 Click the OK button The following message appears allowing you to verify the password S Verify Password 4 If the character strings match the password is registered and the display changes to S The password was registered If they do not match the following message appears You must repeat from step 1 S En...

Page 118: ...er Some models are equipped with Parallel Printer tab This tab lets you set the Parallel Port Mode Use the Windows Device Manager to make settings for the Parallel port Parallel Port Mode The options in this tab are ECP and Standard Bi directional If you click the OK button before entering the password Registered will appear on the display If you enter the password incorrectly three times the scre...

Page 119: ...by OS Operating system sets devices that it can control Default Auto Selected Selects an external monitor if one is connected Otherwise it selects the internal LCD Default LCD Analog RGB Selects both the internal LCD and external monitor for simultaneous display If the connected external monitor does not support the SVGA mode selecting the LCD Analog RGB mode will not display the screen on that mo...

Page 120: ... and low speed HDD FDD CD ROM LAN The computer looks for bootable files in the following order HDD diskette drive CD ROM and LAN Default FDD HDD CD ROM LAN The computer looks for bootable files in the following order diskette drive HDD CD ROM and LAN HDD CD ROM LAN FDD The computer looks for bootable files in the following order HDD CD ROM LAN and diskette drive FDD CD ROM LAN HDD The computer loo...

Page 121: ... user password to start the computer able to run HW Set up The menu above does not appear when you use the user password to start the computer Unable to run HW Set up If the suppervisor and user password are set it is the following The menu above appear when you use the suppervisor and user password to start the computer Able to run HW Set up The menu above does not appear when you use the user pa...

Page 122: ...in the following order the built in HDD and the PC Card Default PC Card Built in HDD HDDs are searched for a boot command in the following order the built in HDD and the PC Card If a boot command is not found on the first detected HDD the system will not boot from the other HDD It will search the next device in the boot priority for a boot command The Wake up on LAN function consumes power even wh...

Page 123: ...egacy Emulation If your operating system does not support USB you can still use a USB mouse and keyboard by setting the USB KB Mouse Legacy Emulation item to Enabled Enabled Enables the Wake up on Keyboard Disabled Disables the Wake up on Keyboard Default Enabled Enables Wake up on LAN Disabled Disables Wake up on LAN Default Do not install or remove an optional memory module while Wake up on LAN ...

Page 124: ... 7 9 HW Setup and Passwords USB FDD Legacy Emulation Use this option to enable or disable USB FDD Legacy Emulation Enabled Enables the USB FDD Legacy Emulation Default Disabled Disables the USB FDD Legacy Emulation ...

Page 125: ...ection or installation of the following devices which are available from your TOSHIBA dealer Cards memory PC Card Memory expansion Power devices Additional battery pack Additional AC adaptor PA3283U 2ACA or PA3283E 2ACA Battery charger Peripheral devices USB Floppy disk drive External monitor Parallel printer Advanced Port Replicator III Other Security lock ...

Page 126: ...nector is located on the left side of the computer Windows hot install feature lets you insert PC Cards while the computer s power is on To insert a PC Card follow the steps below 1 Insert the PC Card 2 Press gently to ensure a firm connection Inserting the PC Card After inserting the card refer to the card s documentation and check the configuration in Windows to make sure it is appropriate for y...

Page 127: ...e following conditions You can damage the computer and the module Also data will be lost a The computer is turned on b The computer was shut down using the Standby Mode or Hibernation Mode c Wake up on LAN is enabled Some memory modules can be physically installed but are not compatible with the computer In this case the computer will issue a warning A beep will sound when you turn on the power Th...

Page 128: ...vent it from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Removing the memory module cover 7 Lift one side of the insulator sheet and fit the module s connectors into the computer s connectors at about a 45 degree angle Press the module carefully to ensure a firm connection Use a point size 0 Phillips screwdriver to remove and fasten the screws Use of an inco...

Page 129: ... System Properties in the Control Panel and click the General tab Removing a memory module To remove the memory module make sure the computer is in boot mode then 1 Be sure the power is off and all cables are disconnected from the computer 2 Turn the computer upside down and remove the battery and the screw securing the memory module cover 3 Slide your fingernail or a thin object under the cover a...

Page 130: ...ry Refer to Chapter 6 Power and Power Up Modes Additional AC adaptor If you frequently transport the computer between different sites such as your home and office purchasing an AC adaptor for each location will reduce the weight and bulk of your carrying load If you use the computer for a long time the memory modules will become hot In this case let the memory modules cool to room temperature befo...

Page 131: ... the display device that is set as the Power on Display in HW Setup Refer to Chapter 7 HW Setup and Passwords for more information However the Windows Desktop appears on a display device that you used last time to shut down your PC if the display device exists when you turn on the power To change the display settings press Fn F5 If you disconnect the monitor before you turn the computer off be sur...

Page 132: ...nced Port Replicator IIl In addition to the ports available on the computer the Advanced Port Replicator lll provides serial port and separate ports for PS 2 mouse and PS 2 keyboard The Port Replicator connects directly to the docking interface on the bottom of the computer The AC adaptor connects the Port Replicator to a power source The computer must be configured properly before connecting to a...

Page 133: ...ne out jacks Universal Serial Bus four IEEE 1394 port This port is not supported by the computer DVI port This port is not supported by the computer Connecting the Port Replicator To connect the Port Replicator follow the step below When connecting the Port Replicator to the computer align an arrow on the Port Replicator with an arrow on the computer and also align the right edge of the Port Repli...

Page 134: ...ther heavy object to help prevent unauthorized removal of the computer or Advanced Port Replicator III The computer has a security lock slot on the left side Attach one end of a cable to a desk and the other end to the security lock slot 1 Turn the computer so the left side faces you 2 Align the holes for the security lock and attach the lock Security lock ...

Page 135: ...em exists Further action may result in data loss or damage You may destroy valuable problem related information that can help solve the problem Observe what is happening Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using PrtSc The questions and procedures offered in this chapter ...

Page 136: ...s to your dealer If a problem recurs the log will help you identify the problem faster Analyzing the problem Sometimes the system gives clues that can help you identify why it is malfunctioning Keep the following questions in mind Which part of the system is not operating properly keyboard floppy disk drives hard disk drive optical media drive display Each device produces different symptoms Is the...

Page 137: ... you are using a software package check the software documentation These documents usually include a problem solving section or a summary of error messages Next check any error messages in the OS documentation Hardware If you cannot find a software problem check your hardware First run through the items in the preliminary checklist above If you still cannot correct the problem try to identify the ...

Page 138: ...ower source However your computer has a number of other power resources including intelligent power supply and a Real Time Clock battery These resources are interrelated and any one could affect apparent power problems This section provides checklists for AC power and the battery If you cannot resolve a problem after following them the cause could lie with another power resource In such a case con...

Page 139: ...e the cord is firmly connected to the computer and a power outlet Check the condition of the cord and terminals If the cord is frayed or damaged replace it If the terminals are soiled wipe them with cotton or a clean cloth If the AC adaptor still does not power the computer contact your dealer Problem Procedure Battery doesn t power the computer The battery may be discharged Connect the AC adaptor...

Page 140: ... frequently recharge a partially charged battery the battery might not charge to its full potential Fully discharge the battery then try to charge it again Check the power consumption settings in the Power Saver utility Consider using a power saving mode Problem Procedure The following message is Displayed on the LCD RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time...

Page 141: ...bers Check that the numeric keypad overlay is not selected Press Fn F10 and try typing again Output to screen is garbled Make sure the software you are using is not remapping the keyboard Remapping involves reassigning the meaning of each key Refer to your software s documentation If you are still unable to use the keyboard consult your dealer Problem Procedure No display Press hotkeys Fn F5 to ch...

Page 142: ...the operating system and other files If problems persist contact your dealer Problem Procedure You cannot access a CD DVD in the drive Make sure the drive s drawer is securely closed Press gently until it clicks into place Open the drawer and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the drawer could block laser light from reading the C...

Page 143: ...gle multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA CD G Audio CD only Addressing Method 2 Check the region code on the DVD It must match that on the DVD ROM drive Region codes are listed in the Fixed optical media drives section in Chapter 2 The Grand Tour If problems persist contact your dealer Problem Procedure ...

Page 144: ...n cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of CD DVD you are using The drive supports DVD ROM DVD ROM DVD...

Page 145: ...lem Procedure Problem Procedure You cannot access a CD DVD in the drive Make sure the drive s drawer is securely closed Press gently until it clicks into place Open the drawer and make sure the CD DVD is properly seated It should lie flat with the label facing up A foreign object in the drawer could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign obje...

Page 146: ... drive Region codes are listed in the Fixed optical media drives section in Chapter 2 The Grand Tour Cannot write correctly If you have trouble writing make sure you are observing the following precautions Use only media recommended by TOSHIBA Do not use the mouse or keyboard during writing Use only the software supplied with the computer for recording Do not run or start other software during wri...

Page 147: ...water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of CD DVD you are using The drive supports DVD ROM DVD ROM DVD Videol DVD R DVD ...

Page 148: ...configuration may be causing a problem Make sure the hardware configuration matches your software needs You cannot access the external 3 1 2 floppy disk drive Try another floppy disk If you can access the floppy disk the original floppy disk not the drive is probably causing the problem If problems persist contact your dealer Problem Procedure PC Card error occurs Reseat the PC Card to make sure i...

Page 149: ...ler The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Pointer Options tab 3 Set the speed as instructed and click OK When the reaction of Touch pad is sensitive or blunt Adjust the touch Sensitivity 1 Open the Control Panel 2 Click the Printers icon and then the Other H...

Page 150: ...ble click speed as instructed and click OK The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Pointer Options tab 3 Set the speed as instructed and click OK The mouse pointer moves erratically The mouse might be dirty Refer to your mouse documentations for instructions o...

Page 151: ... A and B are defective Make sure the memory module installed in the expansion slot is compatible with the computer If an incompatible module has been installed follow the steps below 1 Disconnect the AC adaptor and all peripheral devices 2 Remove the battery 3 Remove the memory module 4 Replace the battery and or connect the AC adaptor 5 Turn on the power If problems persist contact your dealer Th...

Page 152: ...ut SPD in the other slot Note that the unsupported memory does not have an adverse effect on the computer Problem Procedure No sound is heard Adjust the volume control dial Check the software volume settings Make sure the headphone connection is secure If problems persist contact your dealer Problem Procedure Monitor does not turn on Make sure that the external monitor s power switch is on Confirm...

Page 153: ...mmunications application is set correctly You can also use the ATD command Communication is cut off unexpectedly The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval Try lengthening this time interval A CONNECT display is quickly replaced by NO CARRIER Check the error control setting in your communications application You ...

Page 154: ...e up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator Problem Procedure Cannot access Wireless LAN Make sure the computer s wireless communication switch is set to on If problems persist contact your LAN administrator Problem Procedure Printer does not turn on Check that the printer is connected to an electric outlet Make sure the outlet...

Page 155: ...wing Review troubleshooting sections in the documentation for software and peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions Call the software company s technical support for assistance Consult the dealer you purchased your computer and or software from They are your best sources for current informat...

Page 156: ...ell battery 3 2 kilograms configured with 15 XGA 1GB x 2 RAM 80GB HDD DVD Super Multi drive modem LAN 100M Bit Wireless LAN 12cell battery Weight will vary with other configurations Above weights are measured at a specific criteria They are not guaranteed as the maximum weight of the actual product Size 338 w 274 d 27 38 h millimeters not including parts that extend beyond the main body Conditions...

Page 157: ... VDC 4 0 amperes Network control unit NCU Type of NCU AA Type of line Telephone line analog only Type of dialing Pulse Tone Control command AT commands EIA 578 commands Monitor function Computer s speaker Communication specifications Communication system Data Full duplex Fax Half duplex Communication protocol Data ITU T Rec Former CCITT Bell Fax ITU T Rec Former CCITT V 21 V 22 V 22bis V 32 V 32bi...

Page 158: ...h V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 bps Fax 2400 4800 7200 9600 12000 14400 bps Transmitting level 10 dBm Receiving level 10 to 40 dBm Input output impedance 600 ohms 30 Error correcting MNP class 4 and ITU T V 42 Data compression MNP class 5 and ITU T V 42bis Power supply 3 3V supplied by comput...

Page 159: ...to 1600 horizontal and 1200 vertical pixels at 16 M colors The display controller also controls the video mode which uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed on screen Software written for a given video mode will run on any computer that supports the mode The computer s display controller supports all VGA and SVGA modes the...

Page 160: ... 8 16 of 256K 16 of 256K 70 0 1 VGA Text 40 25 Characters 8 14 16 of 256K 16 of 256K 70 2 3 VGA Text 80 25 Characters 8 14 16 of 256K 16 of 256K 70 0 1 VGA Text 40 25 Characters 9 16 16 of 256K 16 of 256K 70 2 3 VGA Text 80 25 Characters 9 16 16 of 256K 16 of 256K 70 4 5 VGA Grph 320 200 Pels 8 8 4 of 256K 4 of 256K 70 6 VGA Grph 640 200 Pels 8 8 2 of 256K 2 of 256K 70 7 VGA Text 80 25 Characters ...

Page 161: ...tical Hz D VGA Grph 320 200 Pels 8 8 16 of 256K 16 of 256K 70 E VGA Grph 640 200 Pels 8 8 16 of 256K 16 of 256K 70 F VGA Grph 640 350 Pels 8 14 Mono Mono 70 10 VGA Grph 640 350 Pels 8 14 16 of 256K 16 of 256K 70 11 VGA Grph 640 480 Pels 8 16 2 of 256K 2 of 256K 60 12 VGA Grph 640 480 Pels 8 16 16 of 256K 16 of 256K 60 13 VGA Grph 320 200 Pels 8 8 256 of 256K 256 of 256K 70 ...

Page 162: ...00 1024 768 256 256K 256 256K 60 75 85 100 1280 1024 256 256K Virtual with XGA Panel only 256 256K 60 75 85 100 1400 1050 256 256K Virtual with XGA Panel only 256 256K 60 75 85 1600 1200 256 256K Virtual 256 256K 60 75 85 100 1920 1440 256 256K Virtual 256 256K 60 75 85 2048 1536 256 256K Virtual 256 256K 60 75 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monito...

Page 163: ...0 75 85 100 1024 768 64K 64K 64K 64K 60 75 85 100 1280 1024 64K 64K Virtual with XGA Panel only 64K 64K 60 75 85 100 1400 1050 64K 64K Virtual with XGA Panel only 64K 64K 60 75 85 1600 1200 64K 64K Virtual 64K 64K 60 75 85 100 1920 1440 64K 64K Virtual 64K 64K 60 75 85 2048 1536 64K 64K Virtual 64K 64K 60 75 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monitor m...

Page 164: ...0 75 85 100 1024 768 16M 16M 16M 16M 60 75 85 100 1280 1024 16M 16M Virtual with XGA Panel only 16M 16M 60 75 85 100 1400 1050 16M 16M Virtual with XGA Panel only 16M 16M 60 75 85 1600 1200 16M 16M Virtual 16M 16M 60 75 85 100 1920 1440 16M 16M Virtual 16M 16M 60 75 85 2048 1536 16M 16M Virtual 16M 16M 60 75 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monitor m...

Page 165: ... 256K 256 256K 60 75 85 100 1024 768 256 256K 256 256K 60 75 85 100 1280 1024 256 256K Virtual with XGA Panel only 256 256K 60 75 85 100 1400 1050 256 256K Virtual with XGA Panel only 256 256K 60 75 85 1600 1200 256 256K Virtual 256 256K 60 75 85 1920 1440 256 256K Virtual 256 256K 60 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monitor mode ...

Page 166: ...00 600 64K 64K 64K 64K 60 75 85 100 1024 768 64K 64K 64K 64K 60 75 85 100 1280 1024 64K 64K Virtual with XGA Panel only 64K 64K 60 75 85 100 1400 1050 64K 64K Virtual with XGA Panel only 64K 64K 60 75 85 1600 1200 64K 64K Virtual 64K 64K 60 75 85 1920 1440 64K 64K Virtual 64K 64K 60 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monitor mode ...

Page 167: ...00 600 16M 16M 16M 16M 60 75 85 100 1024 768 16M 16M 16M 16M 60 75 85 100 1280 1024 16M 16M Virtual with XGA Panel only 16M 16M 60 75 85 100 1400 1050 16M 16M Virtual with XGA Panel only 16M 16M 60 75 85 1600 1200 16M 16M Virtual 16M 16M 60 75 85 1920 1440 16M 16M Virtual 16M 16M 60 Some SVGA modes are not supported at LCD CRT simultaneous mode and LCD CRT Multi Monitor mode ...

Page 168: ...ng steps Open Control Panel click Appearance and Themes Click display Select Settings tab Display Properties The way to move to multi monitor Press Ctrl Alt F12 keys to make Intel R 82852 82855 GM GME Graphics Controller Prope displayed See following figure Click in the left of Devices tab See following figure then select Extended Desktop Check that the Primary Device option is set to Notebook the...

Page 169: ...in the multi monitor then play DVD Please refer to External monitor in the online manual of Chapter 8 Optional Devices or the application guide for the setting of each display device 3 The reproduced picture may be up and down slightly in some DVD titles when reproduced by WinDVD 5 0 The swing can be suppressed by the following procedure Boot up WinDVD 5 0 and click the circled part shown in figur...

Page 170: ...onitor Please decrease the resolution and refresh rate of the CRT display 5 When the display mode is TV or simultaneous LCD internal liquid crystal display TV and the system goes into Standby or Hibernation Mode you can switch to the LCD internal liquid crystal display display mode by pressing Fn F5 Under this environment however you may not return to the TV or simultaneous LCD internal liquid cry...

Page 171: ...om the Hibernation Mode the Windows desktop screen is displayed on the display device used in the previous session if it is detected However you can specify the CRT external LCD as a default display device at a startup or when recovering from Hibernation sleep mode even when the LCD internal liquid crystal display was used in the previous session The Windows desktop screen will appear on the CRT e...

Page 172: ...the modem cover to remove the cover 5 Loosen the screw securing the cover 6 Slip your fingernail or a narrow object into a notch under the cover and lift off the cover 7 Remove two screws which you use later to secure the modem board 8 Connect the modem board cable and seat the modem board 9 Secure the modem board with two screws removed in step 7 10 Secure the cover with one screw 11 Reinstall th...

Page 173: ... down and remove the battery pack 4 Loosen the screw on the memory module cover next to the modem cover to remove the cover 5 Loosen the screw securing the cover 6 Remove the modem cover 7 Remove two screws and remove the modem board 8 Disconnect the modem cable 9 Secure the modem cover with one screw 10 Reinstall the memory module cover and tighten the screw 11 Install the battery pack Refer to t...

Page 174: ... to the use of wireless communication equipment Form Factor Mini PCI TypeIII Compatibility IEEE 802 11 Standard for Wireless LANS Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol Data Rate CSMA CA Collision Avoidance with Acknowledgment ACK 54 48...

Page 175: ...nds Subject to the radio regulations that apply in the countries regions your Wireless LAN card may support a different set of 5 GHz 2 4 GHz channels Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries regions Wireless IEEE 802 11 Channels Sets Revision B and G R F Frequency Band 5GHz 5150 5850 MHz Revision A Turbo Mo...

Page 176: ...between different access points the station can dynamically switch to another channel if required For Wireless LAN cards installed in wireless clients that operating in a peer to peer mode the card will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN card will use the factory set default channel printed in bold unless the LAN Administrator selected a different channel wh...

Page 177: ...re available to A B G combo type only 4 Available Area US USA CANADA only 153 5765 3 US only 4 157 5785 3 US only 4 161 5805 3 US only 4 Frequency Range Channel ID 5150 5850 MHz Note 42 5210 3 US only 4 50 5250 3 US only 4 58 5290 3 US only 4 152 5760 3 US only 4 160 5800 3 US only 4 ...

Page 178: ...s must meet the following specifications Certification agencies Length Minimum 2 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 two conductor Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEM...

Page 179: ... V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe France UTE Switzerland SEV Germany VDE United Kingdom BSI USA and Canada Australia Europe United Kingdom AS approved Approved by the BS approved UL approved CSA approved appropriate a...

Page 180: ...copy of your receipt showing where your computer was purchased Either fax or send the receipt and registration form to the address below Your registration will be entered in a database which is used to track TOSHIBA computers at our service points around Europe Always take care of your computer and try to prevent it from being stolen You are the owner of a valuable technical device which may be hi...

Page 181: ...chnical Service and Support Leibnizstr 2 93055 Regensburg Germany Fax number 49 0 941 7807 925 Owner s details Country stolen Machine type e g Tecra A2 Model number e g PTA20 YXT Serial number e g 70123456E Date stolen Warranty seal e g 9813 123456 049 Name Company Street Postal Code City Country Phone Fax ...

Page 182: ...BIOS basic input output system CD ROM Compact Disc Read Only Memory CD RW Compact Disc Read Write CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DMA direct memory access DOS disk operating system DVD digital versatile disc ECP extended capabilities port FDD floppy disk drive FIR fast infrared HDD hard disk dr...

Page 183: ...ample the AC adaptor modifies the power from a wall outlet for use by the computer This term also refers to the add in circuit cards that control external devices such as video monitors and magnetic tape devices allocate To assign a space or function for a specific task alphanumeric Keyboard characters including letters numbers and other symbols such as punctuation marks or mathematical symbols al...

Page 184: ...umber has a value of 1 the next a value of 2 then 4 8 16 and so on For example the binary number 101 has a value of 5 See also ASCII BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte board A circuit bo...

Page 185: ...c Read Write disc can be rewritten many times See also CD ROM character Any letter number punctuation mark or symbol used by the computer Also synonymous with byte chassis The frame containing the computer chip A small semiconductor containing computer logic and circuitry for processing memory input output functions and controlling other chips CMOS Complementary Metal Oxide Semiconductor An electr...

Page 186: ...al Processing Unit The portion of the computer that interprets and executes instructions CRT Cathode Ray Tube A vacuum tube in which beams projected on a fluorescent screen producing luminous spots An example is the television set cursor A small blinking rectangle or line that indicates the current position on the display screen D data Information that is factual measurable or statistical that a c...

Page 187: ...ty high performance disc that lets you store large volumes of data The DVD ROM drive uses a laser to read data from the disc DVD ROM A Digital Versatile Disc Read Only Memory is a high capacity high performance disc suitable for play back of video and other high density files The DVD ROM drive uses a laser to read data from the disc E echo To send back a reflection of the transmitted data to the s...

Page 188: ...computer to perform certain functions G gigabyte GB A unit of data storage equal to 1024 megabytes See also megabyte graphics Drawings pictures or other images such as charts or graphs to present information H hard disk A non removable disk usually referred to as drive C The factory installs this disk and only a trained engineer can remove it for servicing Also called fixed disk hard disk drive HD...

Page 189: ... the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to acceptance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and transfer data to and from it IrDA 1 1 An industry standard that enables cableless infrared serial data transfer at speeds of up to 4...

Page 190: ...microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method of operation for example the boot mode standby mode or the hibernation mode modem Derived from modulator demodulator a device that converts modulates digital data for transmission over telephone li...

Page 191: ...ial port of internal modem or 4 stored on some magnetic media P parity 1 The symmetrical relationship between two parameter values integers both of which are either on or off odd or even 0 or 1 2 In serial communications an error detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to none odd or even password A unique string of characters us...

Page 192: ...n for home equipment use TOSHIBA portable computers comply with Class B computing device regulations Random Access Memory RAM High speed memory within the computer circuitry that can be read or written to restart Resetting a computer without turning it off also called warm boot or soft reset See also boot RGB Red green and blue A device that uses three input signals each activating an electron gun...

Page 193: ... disk that has been formatted with an operating system For MS DOS the operating system is contained in two hidden files and the COMMAND COM file You can boot a computer using a system disk Also called an operating system disk T terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of li...

Page 194: ...r resetting a computer without turning it off window A portion of the screen that can display its own application document or dialog box Often used to mean a Microsoft Windows window write protection A method for protecting a floppy disk from accidental erasure ...

Page 195: ... using 4 3 CD RW DVD ROM drive 1 5 Cleaning the computer 4 23 Cooling vents 2 2 Creating recovery media 3 14 D DC IN 15V indicator 2 10 6 3 Display 1 6 2 7 automatic power off 1 9 brightness decreases 5 5 brightness increases 5 5 controller 1 6 B 1 hinge 2 8 opening 3 6 DLA for TOSHIBA 1 12 4 13 Documentation list 1 2 DVD Super Multi drive 1 6 location 2 3 using 4 3 writing 4 8 DVD R RW drive 1 6 ...

Page 196: ...4 automatic power off 1 10 Heat dispersal 1 11 4 24 Hibernation 1 11 5 4 High Capacity battery pack 6 4 HW Setup 1 12 accessing 7 1 boot Priority 7 5 CPU 7 4 device Config 7 4 display 7 4 general 7 2 keyboard 7 7 LAN 7 8 USB 7 8 window 7 1 I i LINK 8 7 8 8 K Keyboard 1 7 5 1 emulating keys on enhanced 5 2 F1 F12 function keys 5 2 hot keys 5 3 typewriter keys 5 1 Windows special keys 5 6 Keypad ove...

Page 197: ... Auto Off 6 17 turning off 3 8 turning on 3 7 Power up modes 6 16 Printer parallel 8 7 Problems AC power 9 5 analyzing 9 2 Battery 9 5 CD ROM drive 9 8 CD RW DVD ROM drive 9 10 DVD Super Multi drive 9 13 DVD R RW drive 9 11 DVD ROM drive 9 8 Floppy disk drive 9 14 Hard disk drive 9 8 Hardware and system checklist 9 3 Keyboard 9 7 LAN 9 20 LCD pane 9 7 Memory expansion 9 17 Modem 9 19 Monitor 9 18 ...

Page 198: ... 11 setting 3 10 System automatic 1 10 Stolen computer F 1 T TOSHIBA ConfigFree 1 13 TOSHIBA PC DiagnosticTool 1 13 TOSHIBA Power Saver 1 12 TOSHIBA Theft Registration F 2 TOSHIBA Utilities 1 9 TOSHIBA Zooming Utility 1 12 Touch Pad 1 7 control buttons 2 8 location 2 7 using 4 1 U USB 1 7 location 2 2 2 3 2 5 V Video modes B 1 Video RAM 1 3 Volume control 2 3 W Wireless communication switch 2 2 4 ...

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