OPS-DRD2 USERS MANUAL
v1.2
Product Warranty (36 Months)
Technovare warrants to you, the original purchaser, that each of its products will be free from
defects in materials and workmanship for 36 Months from the date of purchase. This warranty
does not apply to any products which have been repaired or altered by persons other than repair
personnel authorized by Technovare, or which have been subject to misuse, abuse, accident or
improper installation. Technovare assumes no liability under the terms of this warranty as a
consequence of such events. Because of Technovare’s high quality-control standards and
rigorous testing, most of our customers never need to use our repair service. If a Technovare
product is defective, it will be repaired or replaced at no charge during the warranty period. For
out of warranty repairs, you will be billed according to the cost of replacement materials, service
time and freight. Please consult your dealer for more details.
Technical Support and Assistance
Visit the NEC Display Solutions Support website at:
http://nec-display-solutions.com/p/hq/en/home.xhtml
Contact your distributor, sales representative, or NEC’s customer service center for technical
support if you need additional assistance. Please have the following information ready before
you call:
•
Product name and serial number
•
Description of installed peripheral attachments
•
Description of installed software
o
(operating system, version, application software, etc.)
•
A complete description of the problem
•
The exact wording of any error messages
If you think you have a defective product, follow these steps:
1. Call your dealer and describe the problem. Please have your manual, product, and any helpful
information readily available.
2. If your product is diagnosed as defective, obtain an RMA (return merchandise authorization)
number from your dealer. This allows us to process your return more quickly.
