19
Troubleshooting
Symptom
Possible Cause / Solution
Check power switch
Check for power on mains
Check main fuse and fuse holder
No Power
Check data cables
Check Start Address
Check that fixture isn’t in the Demo mode
No response to DMX
Check Start Address
Check for overlapping addresses
Check fixture set up (Pan/Tilt Invert…)
Check Data cables (faults and proper wiring)
Incorrectly responds to DMX
(Diagnostic technique for DMX issues: Set
suspect fixture’s Start Address the same as a
correctly functioning fixture. If both units then
function correctly, issue is programming)
Check that both Shutter and Dimmer values
are set properly
Inspect fixture light path and verify no effects
are blocking beam
Remove from DMX, Control Panel to test in
demo/manual mode
Over temperature – Turn fixture off and allow
to cool then attempt again. If condition
improves, check all fans.
No Light Output / Low Output
Check Pan/Tilt are not blocked or coming in
contact with anything during movement
See “Incorrectly responds to DMX”
Check for properly wired DMX cables
Check for broken wires inside unit
Check for damaged Data transceiver IC
Erratic operation
Mains Voltage too low or noisy
Check sensor and magnet
Check belts (if applicable)
An effect wheel doesn’t go to correct position
Check motor with no power, should be able
to move easily.
