39
Problem
Possible Reasons
What to do
Signal is too weak.
Change to a larger dish.
LNB noise figure is too
high.
Change a LNB with lower
noise figure.
The LNB is defective
Change a LNB.
Signal is good. But No picture
and no audio on decoding output
The picture and audio are
scrambled.
Insert correct CAM and
authorized smart card to
descramble the
programs.
Cannot have access to the UNIT
through WEB UI
IP setting
Check whether the
management PC IP and
the UNIT IP have been
set to be in same section.
Network cable problem
Make sure the cable is
good one and connect
well to the UNIT
management port.
Cannot Decrypt Programs.
Haven’t selected
decrypted programs or
select incorrectly.
Select decrypted
programs to be correctly.
CAM Modular Error.
Change for another CAM.
Smart Card no
authorization
Change for an authorized
smart card
Incorrect insertion of
CAM or Smart card.
Correctly insert CAM and
Smart card.
