Taylor C302NP, Operator'S Manual

Page: 45 / 54

Section 8
8-1
Model C302 NPR
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem Probable Cause Remedy
Page
Ref.
1. Product is too stiff. a. Too much water to syrup ratio.
Improper brix adjustment.
a. Adjust the brix accordingly.
6-10
b. Consistency control needs
adjustment.
b. Contact a service technician.
- - -
c. Torque coupling bound in WARM
position.
c. Contact a service technician.
- - -
2. Product is too soft. a. Freezer in a defrost cycle. a. Wait for defrost cycle to end. - - -
b. Consistency control needs
adjustment.
b. Contact a service technician.
- - -
c. Torque coupling bound in COLD
position.
c. Contact a service technician.
- - -
d. Broken springs in torque coupling. d. Contact a service technician. - - -
3. No product is being
dispensed.
a. Product frozen-up in freezing
cylinder.
a. See problem No. 1.
- - -
4. Freezer will not operate
in the Beater or Auto
mode.
a. Unit is unplugged. a. Check the plug at wall receptacle. - - -
b. Blown fuse, or the circuit breaker is
off.
b. Replace the fuse or turn the breaker
on.
- - -
c. Beater motor is out on overload.
Check fault description screen.
c. Allow the motor to cool. Press the
AUTO (- ->) key. Call a service
technician if the beater motor goes
out on overload again.
5-3
5. No compressor
operation in the Auto
mode.
a. Beater motor is out on overload.
Check the fault description screen.
a. Allow the motor to cool. Press the
AUTO (- ->) key. Call a service
technician if the beater motor goes
out on overload again.
5-3
b. The torque coupling is bound in the
COLD position.
b. Contact a service technician.
- - -
c. Condenser dirty, A/C. c. Clean condenser monthly. 7-1
d. Water supply off, W/C. d. Turn the water on. - - -
6. Unable to remove the
drive shaft from the rear
shell bearing.
a. Rounded corners of hex end of
drive shaft, drive coupling, or both.
a. Replace the drive shaft, or call a
service technician to replace the
direct drive unit. - - -
b. Lubrication of hex end of drive
shaft.
b. Do not lubricate the hex end. If
necessary, contact a service
technician for removal. 6-1