26
Model 793
Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
REMEDY
PAGE
REF.
5. The mix in the mix hopper
is too warm.
a. The mix hopper cover is
not in position.
a. Place the cover in
position.
20
b. The MIX REF light is not
lit.
b. Press the MIX REF key.
13
c. The temperature is out of
adjustment.
c. Call authorized service
technician to adjust the
mix hopper temperature.
- - -
6. The drive shaft is stuck in
the drive coupling.
a. Mix and lubricant have
collected in the drive
coupling.
a. Brush clean the rear shell
bearing area regularly.
22
b. Rounded corners of drive
shaft, coupling, or both.
b. Call authorized service
technician to correct the
cause, and to replace the
necessary components.
Do not lubricate the hex
end of the drive shaft.
- - -
7. The freezing cylinder walls
are scored.
a. The front bearing is
missing or worn on the
freezer door.
a. Install or replace the front
bearing.
15
b. The beater assembly is
bent.
b. Call authorized service
technician to repair or
replace the beater and to
correct the cause of
insufficient mix in the
freezing cylinder.
- - -
8. Excessive mix leakage
into the drip pan.
a. Missing or worn drive
shaft seal on drive shaft.
a. Install or replace regularly.
14 / 28
b. The rear shell bearing is
worn.
b. Call authorized service
technician to replace rear
shell bearing.
- - -
9. Excessive mix leakage
from door spout.
a. Missing or worn draw
valve o-rings.
a. Install or replace regularly.
16 / 28
b. Inadequate lubrication of
draw valve o-rings.
b. Lubricate properly.
16
c. Wrong type of lubricant is
being used (example:
petroleum base lubricant).
c. Use the proper lubricant
(example: Taylor Lube).
14
10. No freezer operation after
pressing the AUTO key.
a. The beater motor is out on
reset.
a. Reset the unit.
13
b. Unit is unplugged.
b. Plug into wall receptacle.
- - -
c. The circuit breaker is off
or the fuse is blown.
c. Turn the breaker on, or
replace the fuse.
- - -
Summary of Contents for 793
Page 47: ...Model 793 082065 33 Rev 6 13...