TATA Motors Photon Whiz SXC1080 User Manual Download Page 45

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Message "

Modem

driver not

installed.

Install driver

and restart

program" is

displayed on

the Dialer

Client.

Dialer Software is

not Installed

properly

Reinstall the Dialer Software Properly.

Message
"Modem

unplugged.

Plug Modem"

Displays on

the Dialer

Client.

USB Modem not

connected

Connect the USB Modem in the USB slot

USB Modem is not

properly connected

or the drivers have

got corrupted.

Reconnect the USB Modem properly.

Follow Start > Setting > Control Panel >

System > Hardware > Device

Manager (In Windows XP) and Check

whether USB Modem is present. If

Modem does not appears, Separate

USB Modem from PC, reconnect USB

Modem after about one minute.

Re-install the Dialer Software

Message

"Invalid

Modem Port,

Reinstall

driver"

displays on

the Dialer

Client.

USB Modem is not

connected properly

or the drivers are

not installed or

corrupted

Remove USB Modem from PC, and

reconnect after one minute.

If the Message "Invalid Modem Port"

appears repeatedly. Uninstall the

Dialer Software and Reinstall

Dialer Software.

Summary of Contents for Photon Whiz SXC1080

Page 1: ...Sungil SXC 1080 USB Model...

Page 2: ...lation in Windows XP and Vista OS 5 Installation in Mac OS Version 10 1 to 10 4 13 Installation in Mac OS Version 10 5 21 Installation in Linux 30 OS Compatibility 32 FAQ 33 Usage Queries 33 SMS Relat...

Page 3: ...nux 3 4 Fedora Core 5 6 SUSE Desktop Linux 9 10 Debian Linux 5 6 Ubuntu Linux 5 6 Note Only data would be supported on Linux 3 color LED indicator Note 1 JE visit will be provided only for Windows 200...

Page 4: ...K KN NO OW W Y YO OU UR R D DE EV VI IC CE E T TE EC CH HN NI IC CA AL L S SP PE EC CI IF FI IC CA AT TI IO ON NS S...

Page 5: ...ew version of Dialer client in your PC please uninstall the already existing one from your PC 1 Insert Installer CD into the CD ROM drive 2 When the first screen appears click the Installation icon to...

Page 6: ...PC 4 When the InstallShield wizard window appear as follow click the Next to continue for the next step 5 Default installation directory is C Program Files Epivalley TATA Indicom Dialer which can be c...

Page 7: ...6 When the next screen appears the program is ready to be installed click the Install button to begin installation...

Page 8: ...ld Wizard completed is completed Click Finish to exit the wizard Note Since Driver is to be installed automatically please do not unplug the USB modem from the PC while driver installation Installatio...

Page 9: ...en successfully installed Click Next to proceed to the next step Click Install to start installing Speed Click Finish to finish the installation procedure The following screen captures demonstrate Spe...

Page 10: ...install Speed 4 3 0 Read about Speed and then click Next to proceed to the next step Read the licence agreement and then click Yes to proceed to the next step If you do not agree click No to abort in...

Page 11: ...lable while the installation is in progress Before starting installation save all open documents and close all applications Click Next to start installation Choose a directory for installation files C...

Page 12: ...Starting to install the application When installation files are completely copied the installation screen automatically moves to the next step...

Page 13: ...201080 doc Using the Dialer Client Please refer to the details in the file at the following location http telespace 7000 Photon 20Installation 20User 20guide 20and 20Support 20files P hoton 20Inst 20...

Page 14: ...2 Click on Network in Internet Network...

Page 15: ...Network Status and select Qualcomm CDMA Technologies MSM from the drop down list 4 Provide the following details as shown below Service Provider Tata Account Name internet Password internet Telephone...

Page 16: ...5 Click on Modem Tab Select the modem au CDMA 1x WIN W01K from the modems list...

Page 17: ...6 Click on PPP tab Select Apply Now to save changes and Click on Dial Now...

Page 18: ...7 Select the option Show modem status in menu bar and Click on Connect...

Page 19: ...8 Once connected the following widow is shown Click on Disconnect for disconnecting 9 To access internet connect Click on Finder Go Applications as shown below...

Page 20: ...10 Select Applications Internet Connect double click to open 11 Click on Connect...

Page 21: ...urf in the USB port before following the below steps Also connect the Plug2Surf in the same USB Port If the port is changed again follow the same below process Installation Procedure 1 Go to Apple Men...

Page 22: ...3 A popup will appear New Interface Detected Click on OK...

Page 23: ...4 Click on Locations Choose Edit Locations...

Page 24: ...5 Click on symbol write Sungil SXC 1080 USB CDMA and click Done...

Page 25: ...6 On the left menu click on Qualcomm CDMA Technologies MSM Click on Configuration and select Add Configuration from the drop down list...

Page 26: ...7 Create a new configuration write Tata Indicom CDMA...

Page 27: ...ect the option Show modem status in menu bar and Click on Connect Enter the following Telephone Number 777 Account Name internet Password internet Check on Check modem status in menu bar Click on Adva...

Page 28: ...9 Click on Modem Tab Select the Vendor au by KDDI and Make USB PC Card...

Page 29: ...10 Click on Apply and click on Connect...

Page 30: ...USB modem to PC 3 Run terminal in Linux 4 Type following command wvdialconf etc wvdial conf 5 wvdialconf will detect the modem its maximum baud rate and a good initialization string and will generate...

Page 31: ...he phone number login name and password of your internet account in order for wvdial to work 8 User should edit the configuration file as given below Dialer Defaults Modem dev ttyACM0 Baud 460800 Init...

Page 32: ...a All Versions Yes Yes Linux Rehat Enterprise Linux 3 above Yes Yes Fedora Core 5 above Yes Yes Ubuntu Linux 6 above Yes Yes Debian Linux 3 1 above Yes Yes Linux 2 8 Kernel above Yes Yes Suse Linux 10...

Page 33: ...ent that appears on the desktop Click on the connect icon to connect to the Internet How to add a contact in the phone book Back A Sir Madam click on the address book icon the dialer client add contac...

Page 34: ...word for internet connection is User id internet Password internet DO I need to unplug the USB modem during driver Installation Back A Sir Madam NO Since driver has to be installed automatically do no...

Page 35: ...Madam open the dialer client and click on SMS Write send Type the message and enter the phone number How to send multiple SMS Back A Sir Madam you can send multiple messages by dividing the recipients...

Page 36: ...dem is in it If Modem doesn t appear separate USB Modem from PC reconnects USB Modem about one minute later If PC has more that one UB port insert the USB modem in different USB port of the PC I get t...

Page 37: ...of the USB modem I have installed Modem but I am not able to connect to internet Back A Agent to check whether data services is activated on the RUIM card If No Raise SR for the Data Feature If Yes Si...

Page 38: ...hone locked Please contact service center message displayed Back A Sir Madam This message is displayed after five consecutive attempts warnings when you insert an invalid RUIM card non TTSL RUIM card...

Page 39: ...nfirm from the customer if he is facing the issue in all locations or specific location Incase Specific location Ask the customer to open the dialer screen and check the signal strength in the area wh...

Page 40: ...Sir Madam Disconnect the modem from the net Dialer Manager Click on Disconnect Icon Wait till the Connect Icon appears System Tray USB Safely remove the modem properties stop message appears SAFE to...

Page 41: ...sconnected time Back A Sir Madam Although the connection and disconnection time may be right usage details that are currently visible in the Internet log application are indicative and are not used fo...

Page 42: ...per the indication shown on the UIM Slot Data Services not activated Data Services need to be activated Please contact the service provider Network congestion In case of a network congestion please w...

Page 43: ...discretion for improved speed Updates Windows update Antivirus updates etc Check for any updates that are in progress when you are facing a low speed issue Antivirus client s updates Windows update e...

Page 44: ...ialization delay due to the UIM card In such a case please wait for at least 3 minutes for the modem to get initialized and latch on to service USB Modem faulty Contact the nearest service center 5 In...

Page 45: ...the USB Modem properly Follow Start Setting Control Panel System Hardware Device Manager In Windows XP and Check whether USB Modem is present If Modem does not appears Separate USB Modem from PC recon...

Page 46: ...application first and then insert the USB modem Contact you PC system administrator to check for the port conflict 11 MIN out of range message is displayed Non Tata UIM card is inserted Kindly guide t...

Page 47: ...Unlocking Key After a specified number of attempts are exhausted for the PIN entry the PUK needs to be entered to unlock the UIM card Contact service provider to get the PUK and enter this PUK here to...

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