How can I stop the internet when the device is connected? Can I directly plug out the
device to stop the internet? (
Back
)
A
Sir/ Madam, To stop the internet connection, you need to click “Disconnect”
icon on the dialer. If there is an improper disconnection due to pull out the
device from the USB port or if the Laptop battery drains out, this will cause
the physical disconnection from the PC but there is always a possibility that
billing will continue.
I am unable to use the USB modem on my PC? (
Back
)
A
Sir/Madam, you may try using the modem on some other PC.
I am not getting proper coverage in my USB modem when I connect it to my desktop?
(
Back
)
A
Sir/ Madam, this issue may occur if you are using a desktop where you CPU is
kept below the table. I would suggest either you can change the location of the
CPU and place it above the table or you can purchase a data cable which will
help you place the modem above the table where you can get proper coverage.
How to unplug the modem from the PC/ Laptop? (
Back
)
A
Sir/ Madam, Disconnect the modem from the net (Dialer Manager
Click on
Disconnect Icon
Wait till the Connect Icon appears.)
System Tray
USB
Safely remove the modem
properties
stop
message appears “ SAFE
to REMOVE THEDEVICE”
“I have my USB slot at the rear end of the tower and the tower is kept under the desk,
do I face any problem with this” (Coverage related in a specific area inside the
customer premises)
A
Sir/ Madam, Yes! At times you may face a problem with Signal but this could
be rectified by using extension cable.
Sungil Internet Application Issue
I am viewing details in the Internet log application in Sungil Modem software, my
usage in the logs is very low (XX hours) and the units that I am billed for in the
bill is very high (YY hours) (
Back
)
A
Sir/Madam, The usage details that are currently visible in the Internet log
application are indicative and are not used for billing and the billin g is done
as per the reports captured by our state of the art network equipments. We
have a very robust billing system in place and would like to assure you that
the usage that you have been billed for is correct. The issue related to
the incorrect usage information in the Internet log application has been
Summary of Contents for Photon Whiz SXC1080
Page 1: ...Sungil SXC 1080 USB Model...
Page 14: ...2 Click on Network in Internet Network...
Page 16: ...5 Click on Modem Tab Select the modem au CDMA 1x WIN W01K from the modems list...
Page 17: ...6 Click on PPP tab Select Apply Now to save changes and Click on Dial Now...
Page 18: ...7 Select the option Show modem status in menu bar and Click on Connect...
Page 20: ...10 Select Applications Internet Connect double click to open 11 Click on Connect...
Page 22: ...3 A popup will appear New Interface Detected Click on OK...
Page 23: ...4 Click on Locations Choose Edit Locations...
Page 24: ...5 Click on symbol write Sungil SXC 1080 USB CDMA and click Done...
Page 26: ...7 Create a new configuration write Tata Indicom CDMA...
Page 28: ...9 Click on Modem Tab Select the Vendor au by KDDI and Make USB PC Card...
