TAN Bead Smart LabAssist Series, User Manual

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46
Troubleshooting guide
Problems Suggestions
It displays nothing on
the screen.

Did you turn on the power system
already?

Did the plug connect with the
power system?

Measure the voltage of outlet.
Noises from the
machine.

Check the strip to see if it has
been pushed into the bottom of
strip rack.

Check the plate to see if it has
been pushed into the bottom of
plate rack.

Contact service center:
886-3-3607555.
The action of the
magnetic rod frame
doesn’t work normally.
It doesn’t move down or
move up.

Press
the button “Stop” to
terminate the program. Then,
press the button “Stop” again to
let the robot move back to the
initial site.

Run DEMO program without
reagent tube. Check the
magnetic rod frame to see if it
still is abnormal.

Contact service center:
886-3-3607555.