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T A L K S W I T C H U S E R G U I D E • U K & I R E L A N D
Using these codecs can cause one side of the call to sound ‘choppy’ because
the broadband connection cannot handle the required bandwidth.
Voice Activity Detection (VAD):
A typical voice conversation may contain 35-50 percent silence. If
customers need to conserve bandwidth, we recommend to enable VAD.
When VAD is enabled, voice packets are suppressed during silence (i.e. an
extension is on hold or there is no talking from the extension side of the
conversation).
2.3.7.2 Transfer Options
This section describes TalkSwitch’s actions when calls are transferred
manually.
Transferring a caller to a Local Extension, Remote Extension or
Ring Group
You can specify how transferred calls are handled if their target is a local
extension, remote extension or ring group and if it is busy or doesn’t answer.
You have the choice of TalkSwitch ringing back the extension that
transferred the call or performing the “no answer” or “busy” action of the
extension that the call was intended for. Any changes made in this section
affect the entire system.