Talkaphone VOIP-600 Series Configuration And Operation Manual Download Page 7

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VOIP-600

Series Phone

Configuration / Operation Manual

Page

Rev. 9/17/2014

• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.

1.5. Related Documents

VOIP-600 Quick Installation Guide, v1.0

VOIP-600 Avaya IP Office Integration Guide, v1.0

VOIP-600 Cisco UCM Integration Guide, v1.0

VOIP-600 Alcatel-Lucent OmniPCX Integration Guide, v1.0

1.6. Technical Support / Help Desk

For technical assistance beyond the scope of this document, contact your distributor or Talkaphone Technical

Support for further information.

Talk-A-Phone Co.
7530 North Natchez Avenue
Niles, Illinois 60714

Phone:

773.539.1100

Fax:

773.539.1241

E-mail:

[email protected]

Web:

www.talkaphone.com

Summary of Contents for VOIP-600 Series

Page 1: ...Avenue Niles Illinois 60714 Phone 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact...

Page 2: ...1 3 Objective 6 1 4 Typographic Conventions 6 1 5 Related Documents 7 1 6 Technical Support Help Desk 7 2 Overview 8 2 1 VOIP 600 Series Phone Overview 8 3 Getting Started 9 3 1 Pre requisites 9 3 2 C...

Page 3: ...EBS Contact are registered trademarks of Talk A Phone Co All rights reserved 5 4 Activating Deactivating Auxiliary Outputs 62 5 5 Activating Deactivating the Help on the Way LED 62 5 6 Activating Deac...

Page 4: ...Approvals Board of Telecommunications CNG VAD Comfort Noise Generator Voice Activity Detector It is used to reduce the transmission rate during inactive speech periods while maintaining an acceptable...

Page 5: ...m Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved Acronyms Definitions QoS Quality of Service is of particular concern for the continuous transmission of h...

Page 6: ...of the features included in VOIP 600 Series Phones It guides an administrator through the configuration and optimization of phone features While configuration of the VOIP 600 Series Phones is covered...

Page 7: ...k A Phone Co All rights reserved 1 5 Related Documents VOIP 600 Quick Installation Guide v1 0 VOIP 600 Avaya IP Office Integration Guide v1 0 VOIP 600 Cisco UCM Integration Guide v1 0 VOIP 600 Alcatel...

Page 8: ...f phones are categorized into various device modes based on the number of buttons keypad handset and speaker microphone present on the phone s faceplate These device modes are also given different mar...

Page 9: ...dern web browser will be required The VOIP 600 currently supports access from Internet Explorer 8 or greater Firefox 3 5 or greater 3 2 Configuration Using the Web GUI 1 Ensure both the VOIP 600 and y...

Page 10: ...raTerm on the PC and specify the following settings Communications Port Determined in Step 1 Baud rate bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control None 3 Once connected you...

Page 11: ...Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 9 With the configuration file created the final step is to apply these settings to the VOIP 600 Ente...

Page 12: ...The Web GUI layout is divided into four sections 1 Header The Header section displays Talkaphone Logo and product title VoIP Phone The right side of the header has the Refresh Help and Logout buttons...

Page 13: ...Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved To update the phone configuration the user must press the Apply button After clicking Apply t...

Page 14: ...e 773 539 1100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Ta...

Page 15: ...s phone information and contact information for Talkaphone Login Home Figure 4 Home Field Name Description Device Mode This indicates the type of device For example 2BHSK indicates a device having two...

Page 16: ...ttings The IP Settings page allows you to configure the IP settings and the hostname of the phone Login Network IP Settings Figure 5 IP Settings To set IP settings 1 Select DHCP Automatic Configuratio...

Page 17: ...If Secondary and Tertiary Registrars are not used then voip500 local is the default placeholder 3 Check or Uncheck Register to enable or disable the SIP registration 4 Enter SIP registrar details Seco...

Page 18: ...it is required when Authentication is enabled on the SIP registrar Valid entries include alphanumeric and special characters No spaces allowed IP Address and Port Configure the IP Address and Port of...

Page 19: ...umbers in the list in order until it reaches the last number programmed in the list If the last phone number is also busy or does not answer after the specified number of rings the phone should go bac...

Page 20: ...in hands free speaker When this option is set to Disable incoming calls are answered by either picking up the handset or by pressing any button configured as a hook switch If the VOIP 600 does not ha...

Page 21: ...of Talk A Phone Co All rights reserved 4 5 3 Audio Settings The Audio Settings page allows you to configure settings for preferred VoIP codec enable disable audio processing modules outbound DTMF dur...

Page 22: ...Custom to be used for sending DTMF packets during a call Select Disable if Outbound DTMF is not required This configuration option is only available for a device mode with a K designator e g 1BKH 4BH...

Page 23: ...l progress tones answer disconnect key welcome tone and timers Login VoIP Call Parameters Figure 10 Call Parameters To set the call parameters 1 Select Enable Disable to allow mute call progress tones...

Page 24: ...xpiry of this timer This timer also applies during local key code translations for performing the operations The default value is five seconds Remote Inter digit Timer is the time interval for which t...

Page 25: ...P Paging Settings Figure 11 Paging Settings To configure paging settings 1 Select Speaker or Line Level Output to send the incoming audio page to the built in hands free speaker or the line level outp...

Page 26: ...l prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 6 If it deregistration...

Page 27: ...Buttons configuration page allows for programming of the buttons depending on the device mode Login Devices Buttons Figure 12 Buttons To configure buttons 1 Select the button mode for each button you...

Page 28: ...when the corresponding button is pressed ii Select the Call Priority This parameter assigns a priority to the call that is generated when the corresponding button is pressed A call with a Call Priorit...

Page 29: ...13 Hookswitch To configure the Hook switch 1 Click the drop down menu to assign a Number List Phone Numbers from the Number List are dialed in round robin fashion when the handset goes off hook 2 Sel...

Page 30: ...is only available for phones with a keypad Login Devices Keypad Figure 14 Keypad Normal Dial Mode To configure the Keypad 1 Select the dial mode Normal Dial Mode or Speed Dial Mode Normal Dial Mode al...

Page 31: ...duration for LED 3 to be activated i Key code sequence to be used b y the remote side to activate LED 3 6 ii Click the drop down menu to select the duration for which LED 3 should remain active i e EN...

Page 32: ...ssign the Number List Numbers from the Number List are dialed in round robin fashion when the corresponding Auxiliary Input is activated Select None if this feature is not desired upon activation of a...

Page 33: ...lkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All righ...

Page 34: ...ial Configure Auxiliary Output activation on Button 1 and or Button 2 when a call is INITIATED ANSWERED or TERMINATED Use the drop down menu to select the duration for which the Auxiliary Output shoul...

Page 35: ...the Key Code sequence to be used by the remote side to activate the corresponding Auxiliary Output 3 Configure various events on which the Auxiliary Output s needs to be deactivated i Button Events T...

Page 36: ...and assign a label 2 Enter a script to be run as follows i The entire script cannot exceed 300 characters ii The scripting engine supports the following commands i echo This command is used to declar...

Page 37: ...ition to basic ASCII output As static message content is declared with the echo command only HTTP Basic Authentication is supported HTTP requests require line breaks requiring the echo command to inte...

Page 38: ...100 info talkaphone com www talkaphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone...

Page 39: ...ts Configure the Primary Digital Output activation on activation deactivation of Auxiliary Input 1 Auxiliary Input 2 and Auxiliary Input 3 iii Remote Side Key Codes Configure the Key Code sequence to...

Page 40: ...y Codes Configure the Key Code sequence to be used by the remote side to for activation of the corresponding Secondary Digital Output 12 after the defined duration of time has elapsed iv Local Key Cod...

Page 41: ...to configure the voice message to be played to the local user on hands free speaker or handset depending on the device mode Login Voice Messages Played to User Figure 20 Voice Messages Played to User...

Page 42: ...s playing on the selection of one of the following events i Select On inbound calls when answered to stop playing the current voice message when the phone answers an inbound call ii Select Auxiliary I...

Page 43: ...on This configuration page allows the administrator to configure the voice message that needs to be played to the remote side Login Voice messages Played to Remote Side Figure 21 Voice Messages Played...

Page 44: ...to play the voice message to the remote side when the corresponding key sequence is entered by the remote side during an active call 3 Select Looping Yes No to loop the voice message until the stop me...

Page 45: ...elf Diagnostics and Reporting This configuration page allows the administrator to schedule Self Diagnostics and report the results via a call or an e mail to the selected users on a daily or a weekly...

Page 46: ...be sent either on Failure of the Speaker or the Microphone or send Always Select Activate an Auxiliary Output Report via Call and or Report via E mail as a notification mode for the report iii WEBS S...

Page 47: ...ode and enable disable the DTMF authentication requirement for specific DTMF operation codes Login Authentication Figure 22 Authentication To configure the authentication details 1 Enter the user cred...

Page 48: ...ubject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 3 Check uncheck the check boxes to enable disable the D...

Page 49: ...alk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 4 11 Maintaining the Phone 4 11 1 Device State The Device State page displays the curren...

Page 50: ...ry of statistics By default all options are selected 2 Click the Download link to download the statistics file to the local computer A prompt should appear requesting to save or open the Statistics Fi...

Page 51: ...from a WEBS Contact Server Total unsuccessful pages Count of unsuccessful page requests to the phone e g rejecting a page request when an Emergency Call is in progress and has a higher operation mode...

Page 52: ...tered trademarks of Talk A Phone Co All rights reserved Field Description This field is only valid for successful calls pages Mode The VoIP protocol used for a particular call SIP Fail Code The reason...

Page 53: ...ogging Figure 25 Logging To configure logging over the network 1 Select the Network option This option enables Logging Server fields 2 Enter the Logging Server IP Address and the Logging Server Port 3...

Page 54: ...t are registered trademarks of Talk A Phone Co All rights reserved 4 11 4 Date and Time The Date and Time page allows you to set the date and time of the phone Login Maintenance Date Time Figure 26 Da...

Page 55: ...Co All rights reserved 4 11 5 Ping and Traceroute The Ping and Traceroute page is used to perform connectivity tests The Ping command can be used to determine whether a destination is reachable from t...

Page 56: ...supported as of yet 2 Enter the FTP Server IP Address Username 17 and Password 18 for authentication If the username and password is preferred to be retained for a future upgrade select the Save Usern...

Page 57: ...are considered to be idle phone states no active call no dialing no voice message is being played and the Auxiliary Output is deactivated Firmware upgrade in progress Do not reboot The firmware upgrad...

Page 58: ...mail Notification Profiles The Email Notification Profiles page is used to create email notification profiles and select the events that will trigger an email message being sent Login Maintenance Emai...

Page 59: ...also provides an option to retain the IP address and or the username and password Login Maintenance Reset to Defaults Figure 31 Reset to Defaults To reset to defaults 1 Select Network IP Address if t...

Page 60: ...aphone com All prices and specifications are subject to change without notice Talk A Phone Scream Alert WEBS and WEBS Contact are registered trademarks of Talk A Phone Co All rights reserved 4 11 10 R...

Page 61: ...ng the Emergency Information Call One of the following scenarios occurs upon answering the emergency call on the remote side The VOIP 600 Series Phone may transmit its location by playing a recorded m...

Page 62: ...nd Handset and microphone both Hands free and Handset can be enabled disabled using DTMF operation codes 5 6 7 8 respectively Note The settings made above are temporary which are valid for current cal...

Page 63: ...initiate voice message recording press 91 message num where message num is from 0 5 The voice message programmed for message num 0 is used for the Key Press to Answer feature 4 After the single beep...

Page 64: ...entication to activate Auxiliary Output 1 After pressing 123 the phone plays three beeps to the remote side indicating DTMF authentication is required in order to perform the requested operation 5 12...

Page 65: ...reserved 5 15 Rebooting the Phone The phone can be rebooted using the Reset button Refer to 2 1 2 Internal View RESET BUTTON on the phone Pressing the Reset button once will reboot the phone The phon...

Page 66: ...4 8 Authentication enable disable the DTMF authentication Dial the key sequence 31 8 This sets the volume level of the speaker to 8 Successful operation is indicated by a single beep Note The DTMF Au...

Page 67: ...ivation deactivation of the Auxiliary Output by the remote side phone during the conversation Yes Voice Message Recording 91 Message Number Message Number 0 5 Note Voice message programmed for Message...

Page 68: ...ference source not found 2 IP address of the phone is conflicting with another network device Reassign a new IP address to the phone Call Placed and Call Received LED s are constantly blinking 1 The p...

Page 69: ...omputer Refer to section 3 2 for console connection settings for VOIP 600 iii At the command prompt enter the ifconfig command The IP address of the phone will be displayed To determine the IP address...

Page 70: ...Phone The device mode is specified under the Home page of the Web GUI Refer 4 3 Home Model Number Device Mode Number of Buttons Handset Hands free Spekear Microphone Keypad VOIP 600HNS 0BH 0 Yes No No...

Page 71: ...rotocol to be used for originating calls Valid values VoIPProtocol 1 for SIP Default Value VoIPProtocol 2 for H 323 Note Changing this value will cause the phone to reboot VoIPProtocol 1 Field name Au...

Page 72: ...Preferred Audio Codec to be used for Outgoing Calls Valid values AudioCodec 1 G 711 PCM A Law AudioCodec 2 G 711 PCM u Law Default Value AudioCodec 3 G 729a AudioCodec 4 G 723 1a Note None AudioCodec...

Page 73: ...Valid values 1 to 20 Default value is 16 Note None LineLevelOutputGain 16 Field name Speaker Description Enable disable Speaker state applicable to both Handset and Handsfree Valid values Speaker 0 Di...

Page 74: ...mote party for answering the call Valid values 0 9 disable default value Note Only applicable for Outbound Round Robin calls KeyToAnswer Disable Field name KeyToDisconnect Description Key to be presse...

Page 75: ...s 5 20 seconds in increment of 1 sec Default value is 5 secs Note None TimerInterDigitLocal 5 Field name TimerInterDigitRemote Description Remote Inter digit timer used during Remote DTMF operations V...

Page 76: ...Calls RingBackBusy 1 TimerRingBackBusy 15 Field name HangupOnSilence Description Enable Disable Hanging of call on silence Valid values HangupOnSilence 0 Disable HangupOnSilence 1 Call disconnect on...

Page 77: ...fine Phone SIP Registration If enable then Phone will try to register at given registrar Valid values SIPRegister 0 Disable SIP Registration Default Value SIPRegister 1 Enable SIP Registration Note Fo...

Page 78: ...eters required when using authenticating proxy Valid values 30 chars long a z A Z 0 9 No spaces allowed Note None SIPOutBoundProxyIPAddress_p 0 SIPOutBoundProxyIPAddress_s 0 SIPOutBoundProxyIPAddress_...

Page 79: ...ist3CN6 NumberList4CN1 NumberList4CN2 NumberList4CN3 NumberList4CN4 NumberList4CN5 NumberList4CN6 NumberList5CN1 NumberList5CN2 NumberList5CN3 NumberList5CN4 NumberList5CN5 NumberList5CN6 NumberList6C...

Page 80: ...value Note This field is only valid for phones having more than 1 buttons Button2Type 1 Button2CallList 1 Button2CallPriority 2 Button2CallNetworkPriority 46 Field name Button3Type Description Type of...

Page 81: ...1 7 none Disable AuxIn1CallList 1 Default value Field name AuxIn1CallPriority Description Call priority for the call originated on activation of AuxIn 1 Valid values 2 10 2 Default Value Field name Au...

Page 82: ...AuxOp2ActOnBut1Call 1 AuxOp2ActOnBut2Call 1 AuxOp2ActOnBut3Call 0 AuxOp2ActOnBut4Call 0 AuxOp3ActOnHandsetCall 0 AuxOp3ActOnBut1Call 1 AuxOp3ActOnBut2Call 1 AuxOp3ActOnBut3Call 0 AuxOp3ActOnBut4Call 0...

Page 83: ...nRemoteKeyCode AuxOp3ActOnRemoteKeyCode Description Auxiliary Output activation on specified remote keycode Valid values Disable Max 4 chars containing 0 9 and Default values are 11 12 13 correspondin...

Page 84: ...oteKeyCode Disable AuxOp2DeActOnRemoteKeyCode Disable AuxOp3DeActOnRemoteKeyCode Disable Field name AuxOp1DeActOnLocalKeyCode AuxOp2DeActOnLocalKeyCode AuxOp3DeActOnLocalKeyCode Description Auxiliary...

Page 85: ...tOnBut1Call 0 AuxOp1DeActOnBut2Call 0 AuxOp1DeActOnBut3Call 0 AuxOp1DeActOnBut4Call 0 AuxOp2DeActOnHandsetCall 0 AuxOp2DeActOnBut1Call 0 AuxOp2DeActOnBut2Call 0 AuxOp2DeActOnBut3Call 0 AuxOp2DeActOnBu...

Page 86: ...onOnAuxIn1Act VMActionOnAuxIn2Act VMActionOnAuxIn3Act Description Configured VM will be played to the user upon call initiation by the specified button Valid values 1 5 Disable Disable Disable the fie...

Page 87: ...top VM 1 play to user when dialed from the remote side VM1PlayOnRemoteKeyCode Disable Default value Field name VM1PlayOnLocalKeyCode VM1StopOnLocalKeyCode Description The specified VM will be played s...

Page 88: ...rly program values for VM 2 to VM 5 VM1PlayToUserInLoop 0 VM2PlayToUserInLoop 0 VM3PlayToUserInLoop 0 VM4PlayToUserInLoop 0 VM5PlayToUserInLoop 0 Field name VMActionOnBut1CallInitRemote VMActionOnBut2...

Page 89: ...ble Default value VM1StopToGuardOnRemoteKeyCode Disable Default value Note Admin can similarly program values for VM2 to VM5 Avoid using the same keycode for start and stop of the same VM VMActionOnAu...

Page 90: ...2 Speed dial Note If Keypad is in speed dial then Admin should configure the speeddial numbers Max 30 chars Admin can configure IP Addresses Analog Numbers Aliases and URLs Max 30 chars KeypadMode 1 S...

Page 91: ...SwitchOn 98 Led3DurationType 1 Led3Duration 10 Led3SwitchOff 97 Field name GuardAccessCode Description Admin can set the guard access code using this field Valid values Maximum length 8 digits 0 9 Gua...

Page 92: ...fault Netmask 255 255 255 0 Default Gateway 192 168 1 1 Default DNSServerIP Default blank Note NetworkMode 3 Static should not applied in bulk update If applied then all phones will have same Network...

Page 93: ...4 LogRedirection 3 LogServerIP LogServerPort Field name LogLevel Description Admin can configure the log levels of following modules of EVP a AudioLogLevel For Audio Module b CallControlLogLevel For C...

Page 94: ...IPv4 enabled Allow the following protocols o SIP o RTP o HTTP HTTPS o SMTP Routed network DHCP Server Optional Network elements SIP Proxy Registrar SIP end points Layer 2 Switch WEBS Contact Server Po...

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