Area of Rescue Command Unit
Installation Instructions
Model AOR-8 / Model AOR-16
Page
12
of
12
Rev. 8/18/2016
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• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.
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VII.
Basic Trouble-Shooting
Note: Please also read the Trouble-Shooting Guide in the Emergency Phone
Manual.
Problem
Possible Causes
My
unit
does
not
function at all. I
cannot call it or call
out with it.
1. The power supply is not properly connected (check
the power LED).
2. The phone wires are not properly connected.
3. Your unit has been struck by lightning or another very
high voltage source. Contact Talk-A-Phone's Service
Department.
4. There isn’t enough power on the line (see Technical
Requirements, page 3).
5. You may have accidentally plugged a PBX line or
phone company line into the Local port. If so, contact
Talk-A-Phone technical support.
I hear noise on the
line.
1. You are not using twisted, shielded wire. Fluorescent
lights, elevator machinery and many other devices can
produce noise on your wires if they are not properly
twisted and shielded. (See FAQ #2 for wiring
requirements.)
The
Local
Phone
rings briefly but then
when I pick up I hear
three beeps.
1. The Emergency/Information phone that called in was
not programmed with a phone number (see FAQ #3, page
9)
When
I
call
an
Emergency
Phone
through the AOR-8/16,
I cannot communicate
with the person at the
other end.
1. The Emergency Phone was not programmed to
automatically go "live" after being called. It is in
programming mode. You can activate it for a single call
or for all future calls by entering your guard code (*4**)
followed by either *5* for a single call or *78* for all future
calls. (See Emergency Phone Manual, page 9 for more
information.)
The consolidator will
not accept my Access
Code
1. You are using a touch-tone phone on a PBX that is not
giving the consolidator the appropriate tones.
2. Someone has changed the Access Code. You can
reset all codes to factory default by entering
*30*14725836* (see FAQ #4, page 9).
Summary of Contents for AOR-8
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