A: Try another brand of media, that specific brand might dry
differently.
A: Test discs from a new spindle.
Q: Prints are faded
A: Open DiscDirect. Click on “Tools” and go to Properties. Check
the box next to “Stop when ink is below” and choose a percentage.
A: Check your ink levels. Start by going into the Printers & Faxes
menu on your Start menu in Windows. Right-click on the
DiscMaster 101P and go to Properties. Click on Cartridge
Maintenance and your current ink levels will be shown.
Q: My DiscMaster unit doesn’t respond after a print is sent
A: Make sure there are no open windows asking you to align the
print carts.
A: Go into your Printers and Faxes menu and verify that the print
job was sent to the DiscMaster 101P.
General Issues
Q: My unit is acting sporadically when powered up. The
picker moves back and forward, and the tray won’t open – or
makes noises while opening. What could be wrong?
A: Ink cartridges could be shorting out the unit. To test, take one
ink out at a time and power back on. Run a print job to see if unit is
still acting up. Narrow it down to which ink is shorting out unit.
Q: My unit is not responding. I've installed the drivers and
the software, but the printer doesn’t respond. What’s
wrong?
A: First check to see if McAfee Antivirus is installed. If so the
updated drivers with the fix will be needed.
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