DiscMaster 101P AutoPrinter and CD/DVD
Publisher FAQ
Robotic Issues
Q: The picker head will not pick up CDs correctly or the
picker won’t move far enough down to pick up. What causes
this?
A: First, you will want to open the lid and place something such as
a folded piece of paper, cardboard, etc., into the sensor slot on the
top right of the DiscMaster unit so the DiscMaster thinks that the lid
is closed. Doing this will help you to see exactly how the machine is
operating during the calibration process. Then, under Disc Direct,
open tools > properties. Run the robotics calibration. Make sure all
CD’s are taken out of the left and right baskets. Press the open
/close button on the disc recorder place a CD in the burner, but
don’t close it. Run the test and watch the picker head to insure it
moves correctly. First the picker will touch its sensor to the print
tray. Secondly, it will lower to touch the CD on the burn tray. Next,
it will move to the right hand basket (on your left if you’re facing
the unit) and lower and drag the sensor across the ridges on the
baskets. Finally, it moves to the left basket and does the same. If
this goes through the process and does exactly what is listed, then
the calibration is complete and the problem should be fixed. If the
process does not work correctly, then you must now try to do a #1
test through the hardware. Close the software and unplug the unit.
Hold the green LED or power button and plug unit back in. When
the unit powers on, let go of the power button and hit the red LED
button one time, then hit the green LED button one time. This will
do the full calibration without the software.
Q: The DiscMaster unit doesn’t pick up or drop discs
correctly
A: Open DiscDirect. Click on “Tools” and go to Properties. Click
“Calibrate robotics”. Click “Auto Calibrate Robotics” and follow the
on screen prompts.
A: Hold down the power button and plug in only the power. The
green light will flash once. Press the red button once, and then
press the green button again.
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