8 Troubleshooting
If Dune does not work as expected, check the follow-
ing points. If your problem is not listed here, do not
hesitate to contact us at [email protected],
we are happy to assist you.
8.1 Notes click when pressing or
releasing a key
Check the amplitude attack and amplitude release
time, and increase both if necessary.
Furthermore,
check the polyphony setting (top right of the user in-
terface) and increase the polyphony if necessary.
8.2 Patches do not recall
The most likely reason is that you have the demo
version installed, which does not save. If you have
purchased the full version, make sure to uninstall the
demo version then install the full version, and be sure
to provide your proper serial number.
8.3 Parameters change
unexpectedly
Check your MIDI setup. While Dune uses a controller
map designed to not react on controllers such as bank
change or volume (which may be sent by some hosts),
it is possible that your gear sends other controller mes-
sages that Dune will respond to. The default controller
assignments are given in chapter 6.
8.4 The sound is distorted
Lower the master volume, and watch out for the clip-
ping indicator in your host sequencer. If this does not
help, check your audio driver settings and the CPU
load — if the CPU load is too high, clicks or other ar-
tifarcts will occur. Refer to chapter 7 for tips on how
to reduce the CPU usage.
If none of the above helps, check if the active patch
intentionally uses distortion, e.g. by switching to other
patches and comparing the output.
There is many
ways to intentionally add distortion to a patch. The
most obvious way is the distortion effect in one of the
master effect busses. The filter, filter effect as well as
the compressor can distort, too, however.
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DUNE 2 User’s Manual
Summary of Contents for DUNE 2
Page 1: ...User s Manual...
