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Chapter 3 Configuring TN-3270/5250

58

PTC-2124 User’s Guide

Beep codes

The PTC beeps to warn you when either the battery
pack or the bridge battery is running low on power.

Five sets of three beeps

Five sets of three beeps, with a pause between sets,
means that the battery pack is running low. When
you hear these beeps, promptly recharge the PTC’s
battery pack.

Five beeps

Five beeps means that the bridge battery is running
out of power. If you hear these beeps, immediately
recharge the bridge battery.

LED codes

See Appendix C for an explanation of the CPU and
Batt LED codes.

Common solutions

If you experience any of the problems in this section,
follow the instructions provided.

PTC does not turn on

Charge or replace the battery pack.

See Chapter 15 for instructions.

Try to reboot the PTC.

If the PTC still does not operate, follow your
organization’s procedure to have the PTC serviced.

Summary of Contents for PTC-2124

Page 1: ...PTC 2124 User s Guide Document Number 30833 000 002...

Page 2: ...Chapter 3 Configuring TN 3270 5250...

Page 3: ...PTC 2124 User s Guide Document Number 30833 000 002 Release Date November 2000...

Page 4: ...this manual is subject to change without notice Symbol Technologies shall not be liable for technical or editorial omissions or mistakes in this manual Nor shall it be liable for incidental or consequ...

Page 5: ...ions 2 FCC regulations 2 DOC statement 2 ETSI compliance statement 3 DataTAC radio regulations 3 Mobitex radio regulations 3 Chapter 2 Safety information 5 Using and disposing of lithium ion batteries...

Page 6: ...y 16 Vehicle adapter optional 16 Other features 17 Advanced power management 17 Backlight 18 Battery power check 18 Clock 18 Display contrast 19 Low battery warning 19 Accessories 19 Communication cra...

Page 7: ...33 Holding the PTC 33 Positioning the antenna 33 Turning on the PTC 33 Turning off the PTC 34 Power off cautions 34 Entering information on the screen 35 Chapter 9 Using the PCMCIA slots 37 Preparing...

Page 8: ...ck 45 Getting the most out of your battery pack 46 Maximizing operating time 46 Battery pack life 47 Battery pack care 47 Disposing of battery packs 47 Chapter 12 Maintaining the bridge battery 49 Rec...

Page 9: ...does not read a label 60 Application locks up 60 Getting help 61 Cannot correct the problem 61 Chapter 15 Rebooting Resetting the PTC 63 Rebooting the PTC 63 Via a warm boot 63 From an attached keyboa...

Page 10: ...on modules 79 Using the laser scanner module 79 Supported bar codes 80 Appendix G 81 Connecting a wire vehicle adapter to the PTC 81 Electrical installation 81 Installing the power wire 82 Connecting...

Page 11: ...ccurate and concise information to you our customer The PTC 2124 User s Guide provides information that allows the user to set up and use the PTC 2124 This manual is meant to provide information on th...

Page 12: ...system problem that you may experience If you have a problem running your unit or using your equipment contact your facility s technical or system support If there is a problem with the equipment the...

Page 13: ...e with this instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will...

Page 14: ...our PTC contains a direct sequence or frequency hopping spread spectrum radio the following regulations apply FCC regulations The PTC 2124 uses radios transceivers and radio communication in its opera...

Page 15: ...taTAC radio network U S Bell Mobility Canada or the DataTAC system carrier in the country of operation before using this internal radio You will need to provide the logical link identifier LLI number...

Page 16: ...d to provide the Mobitex access number MAN from the label on the rear of the unit for registration on the network See your Symbol representative for information on subscribing to the network in the co...

Page 17: ...must be disposed of properly Never attempt to incinerate a lithium ion battery doing so could cause it to explode Symbol urges you to contact the Environmental Protection Agency the Department of Natu...

Page 18: ...e Do not stare into the scanner s laser beam if the protective cover is removed Permanent eye damage could result The PTC 2124 s optional laser scanner module is a Class II laser product It emits a 1...

Page 19: ...anual or instructions provided by your supervisor Document conventions The following conventions are used throughout this manual Warnings Warnings indicate potential bodily injury or death They are se...

Page 20: ...hat can be used with a PTC 2124 The sheet provides instructions on connecting the pod to the PTC and on using the pod s keyboard Ethernet serial and charger ports Documentation provided with the Symbo...

Page 21: ...nization has developed for its specific needs See the manuals or instructions that your organization provides for details on your application Through its pen operating environment the PTC recognizes t...

Page 22: ...6 or 64 megabytes MB of random access memory RAM is used to store data that the PTC needs while it is running One MB of RAM is reserved for running the operating system and your application The remain...

Page 23: ...display The digitizer enables the PTC to recognize data entered with a stylus It also has a palm reject feature which prevents accidental activation of the unit by casual hand or finger contact Enter...

Page 24: ...mbol Pen Based SC400 Software Development Kit Symbol part number SK20 0219 is available to assist you in developing pen based applications for your PTC Contact your Symbol representative for more info...

Page 25: ...local area network LAN radio or one wide area network WAN radio LAN radio options Direct sequence spread spectrum radio 2 4 GHz direct sequence 802 11 compliant spread spectrum radio 2 4 GHz frequenc...

Page 26: ...to the host and the host can send data and instructions to the PTC Antenna If the PTC 2124 contains an expansion module and a radio the radio antenna is located inside the expansion module Fold the a...

Page 27: ...e PTC without the battery pack installed Removal of the pack will drain the bridge battery even with the unit suspended Operating power for the PTC 2124 is provided by a rechargeable lithium ion batte...

Page 28: ...e these warnings immediately recharge the unit for 5 hours Vehicle adapter optional Use only the vehicle adapter supplied by Symbol with the PTC Using any other vehicle adapter could cause damage A 15...

Page 29: ...t the PTC is in standby mode The application program running at the time is suspended and any data in RAM are protected The second stage suspend begins approximately 16 minutes after the PTC enters th...

Page 30: ...emaining in the battery pack and the bridge battery Refer to the section titled Low battery warning on page 19 and Chapter 11 for more information Before either battery is exhausted the unit warns you...

Page 31: ...ounds five sets of three short beeps with a pause between sets and the Batt LED glows red When you hear or see these warnings promptly save any data and recharge the PTC s battery pack The bridge batt...

Page 32: ...P 1124 s keyboard Ethernet and serial ports The CP 1124 Connector Pod which attaches to the PTC s cradle connector allows the PTC to be connected to a variety of external devices including a keyboard...

Page 33: ...in unpacking the shipping box If anything is missing or damaged notify your Symbol sales representative 1 Remove the PTC and other parts from the box 2 Remove all packing material from the PTC Save t...

Page 34: ...dust moisture extreme heat and direct sunlight objects that radiate heat objects that generate a strong electromagnetic field such as stereo speakers and liquids and corrosive chemicals Whether you a...

Page 35: ...instructions are provided in the PTC 2124 Software Guide and in the documentation that accompanies the Symbol Pen Based SC400 Software Development Kit Refer to Appendix B for ordering information Con...

Page 36: ...Chapter 3 Configuring TN 3270 5250 24 PTC 2124 User s Guide...

Page 37: ...the PTC The documentation provided with the Symbol Pen Based SC400 Software Development Kit contains instructions on reprogramming flash EPROMs Refer to Appendix B for ordering information Stylus Dono...

Page 38: ...ill be attached to the PTC via the expansion module connector See Appendix E for the scanner expansion module connector pinouts If your PTC does not have an expansion module the expansion module conne...

Page 39: ...and whether any errors have occurred See Appendix C for an interpretation of the Batt LED codes 8 The Contrast button can be used to change the contrast of the PTC s screen Pressing the Contrast butto...

Page 40: ...systems See Chapter 10 for information on using the PTC s IrDA port 3 This optional laser scanner module allows 1D bar codes to be read interperted and stored in the PTC s memory 4 The battery door pr...

Page 41: ...are connectors that allow you to attach a variety of credit card size accessories These include data cards modems local area network LAN adapters and wireless communication cards The PTC 2124 s PCMCIA...

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Page 43: ...r PTC Without Card and Socket services Without Card and Socket services applies only during a boot sequence The PTC can be booted without Card and Socket services from the compact flash or from a slot...

Page 44: ...hysical and logical to locate the config sys and autoexec bat files The PTC searches for config sys first starting on drive C and then searching Slot 0 the slot closest to the PTC s cradle connector u...

Page 45: ...nna at its knuckle then make sure the antenna is perpendicular to the ground regardless of whether you are holding the PTC or it is installed in a communication cradle Turning on the PTC To turn on th...

Page 46: ...ion exactly where it left off Refer to the section titled Advanced power management on page 17 for more information In addition the PTC automatically enters standby mode if it has not been used for ap...

Page 47: ...r the stylus These are the menu buttons or fields in a form The rest of the screen does not react See Appendix D for tips on how to enter data that your pen operating environment may recognize Follow...

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Page 49: ...PCMCIA card Data card IfanSRAMdatacardisstoredfor a long period of time the battery may run down and your data will be lost Change the battery periodically to protect the data on the card Static RAM...

Page 50: ...If it does not go in easily turn the card over and try again Do not insert anything other than PCMCIA cards or devices into the slot Doing so could cause damage Before you begin examine the card One e...

Page 51: ...t 1 which is the slot farthest from the PTC s cradle connector If Slot 0 contains a PCMCIA radio Type III cards cannot be inserted into slot 1 4 Hold the card label side down and with its connector to...

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Page 53: ...ur application program See the instructions provided with the program for information Communicating using an optional PCMCIA device See the instructions provided with the PCMCIA device and the informa...

Page 54: ...1124 Desktop Cradle or VC 1124 Vehicle Cradle which provides communication battery pack charging and connection to external devices Connecting to a connector pod See the documentation provided with th...

Page 55: ...e PTC s battery pack As a result the PTC can remain on and be operated while its lithium ion battery pack is being fully charged Recharging the battery pack The PTC s lithium ion battery pack can be r...

Page 56: ...your PTC s battery pack via an AC adapter and an electrical outlet or via vehicle power using a cigarette lighter vehicle adapter To recharge the PTC s battery pack using a wire vehicle adapter that a...

Page 57: ...ttery pack while a CP 1124 Connector Pod is attached to the PTC follow the instructions provided with the pod Replacing the battery pack Always connect the AC adapter to the PTC and an electrical outl...

Page 58: ...gh its radio or IrDA port the number of times that the battery pack has previously been recharged and what the surrounding temperature is Maximizing operating time You can maximize the support time of...

Page 59: ...ack case and contacts To avoid short circuiting the battery pack do not touch the battery pack contacts with any metal object Do not touch the battery pack contacts Oil from your fingers could cause a...

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Page 61: ...tains its charge from the main battery pack However when you receive a new PTC or if you leave the main battery pack out of the PTC for an extended period of time you need to charge the bridge battery...

Page 62: ...ta or program files that are stored on the internal solid state hard disk drive 1 Transfer any data stored in the PTC to a PCMCIA card or a host computer Make sure you have a copy of any programs stor...

Page 63: ...m bridge battery is not user replaceable When the bridge battery no longer holds a charge send your PTC to an authorized Symbol service center to have the bridge battery replaced The service center wi...

Page 64: ...Chapter 3 Configuring TN 3270 5250 52 PTC 2124 User s Guide...

Page 65: ...e safe reliable and trouble free service from your PTC 2124 Do not open the PTC s case Only a trained Symbol technician can service the parts inside the PTC If you have stored the PTC or its battery p...

Page 66: ...stored in the PTC 3 Remove any PCMCIA cards from the PCMCIA slot s 4 Remove the PTC s battery pack following the instructions in Chapter 11 Pressing the Reset button places the PTC in ship mode which...

Page 67: ...ery pack contacts and the contacts on the PTC use a cloth moistened with isopropyl alcohol or a battery contact cleaner If the PTC becomes extremely dirty or if liquids dirt or other foreign materials...

Page 68: ...Chapter 3 Configuring TN 3270 5250 56 PTC 2124 User s Guide...

Page 69: ...in your software manuals Do any lights glow Which ones Do they stay on or blink Has the speaker sounded How many times and in what pattern Do the beeps seem related to anything you are doing Is the PT...

Page 70: ...C s battery pack Five beeps Five beeps means that the bridge battery is running out of power If you hear these beeps immediately recharge the bridge battery LED codes See Appendix C for an explanation...

Page 71: ...screen Wait until the PTC warms up to room temperature if it has been stored or used in the cold Refer to Appendix D for tips on how to form letters and numbers correctly for system recognition PTC s...

Page 72: ...to scan properly Clean the scanner lens The PTC s application program may not support scanned data at this particular field Consult the documentation for the PTC s application program to determine whe...

Page 73: ...s in your pen operating environment and Microsoft manuals Review the documentation for your application Cannot correct the problem Contact your Symbol service representative for information on purchas...

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Page 75: ...resets the unit and then restarts boots it When the PTC starts again it returns to the operating system Via a warm boot 1 Suspend the PTC 2 Hold down the Contrast button and the On Off button 3 Relea...

Page 76: ...not effective you may have to reset the PTC When the PTC reboots after a reset it returns to the operating system To reset a PTC a thin nonconductive object for example a plastic coffee stirrer is req...

Page 77: ...connector 13 pin connector connects to SC 1124 connector Desktop Cradle VC 1124 Vehicle Cradle or CP 1124 Connector Pod If your PTC contains a factory installed LAN radio only one PCMCIA slot which ac...

Page 78: ...and the response time may slow Operating temperature 4 to 122 F 20 to 50 C Battery charging will take longer if performed below room temperature Storage temperature 22 to 158 F 30 to 70 C Operating hu...

Page 79: ...ronment Operating system MS DOS 6 22 or Windows CE 2 12 Pen operating environment PenRight Physical Length 7 6 in 19 3 cm Width 4 5 in 11 4 cm Thickness 2 4 in 6 1 cm Weight 24 5 oz 0 7 kg with batter...

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Page 81: ...rs SC 1124 Desktop Cradle Item Part Number Hardware Lithium ion battery pack 21588 000 AC adapter 15 VDC 2 7 A 20991 000 U S power cord 09038 000 Stylus 19415 000 Vehicle adapters 15 VDC 2 7 A 9 to 16...

Page 82: ...PTC 2124 User s Guide Item Part Number Software Symbol Pen Based SC400 Software Development Kit 24136 000 Related publications SC 1124 VC 1124 User s Guide 24390 000 CP 1124 Read Me First Sheet 23382...

Page 83: ...C s CPU LED glows or blinks to indicate the status of the PTC Table 2 CPU LED codes Color Explanation Blinking red every 1 4 second PTC is booting Blinking red every 2 seconds PTC is in software stand...

Page 84: ...olid red Low battery pack recharge it Blinking red Low bridge battery recharge bridge battery or send PTC to Symbol service center to have bridge battery replaced Blinking green Battery pack is being...

Page 85: ...er than the field Writing too small is the primary cause of poor recognition Print neatly making sure to form characters distinctly Leave room between characters but make sure that all strokes of a si...

Page 86: ...r 3 Configuring TN 3270 5250 74 PTC 2124 User s Guide Write the number 0 with a slash through it Write the number 1 with a small horizontal line under it Write the number 5 with two strokes rather tha...

Page 87: ...ector pinouts Pin Signal name Description Signal level 1 GND Ground 2 OTXS or COMA_ RTS COM2 optical transmit status or 4 wire request to send RS 232 3 ORXS or COMA_CTS COM2 optical receive status or...

Page 88: ...s Pin Signal Description 1 CONFIG0 Configuration 0 2 VSCAN_5V Scanner 5 volt power 3 GND Ground 4 MARKER SCAN_RXD Marker or scanner receive data 5 SCAN_DTR Scanner data terminal ready 6 TRIG_IMG Conne...

Page 89: ...SCAN_ID2 Scanner ID bit 2 24 SCAN_ID3 Scanner ID bit 3 25 GND Ground 26 GND Ground 27 GND Ground 28 CONFIG2 Configuration 2 29 VSCAN_5V Scanner 5 volt power 30 CH_GND Chassis ground Pin Signal Descrip...

Page 90: ...n 1 TXD Ethernet transmit pair 2 TXD 3 RXD Ethernet receive pair 4 RXD 5 N C No connection 6 N C No connection 7 N C No connection 8 N C No connection Pin Signal Description 1 N C No connection 2 RXD...

Page 91: ...ar code labels with a laser scanner module 1 Point the PTC at the label to be scanned See the information provided by your organization for the recommended scanning distance The maximum distance from...

Page 92: ...e by special order However the PTC can support only six bar code types so any additional bar code will have to replace one of the default bar codes The PTC 2124 s optional laser scanner module can be...

Page 93: ...and to recharge its battery pack Electrical installation The wire vehicle adapter is available in two voltages Make sure you use the adapter appropriate for your vehicle See Appendix B for ordering in...

Page 94: ...ectly to a battery A length of wire Two crimped splices A power drill and an assortment of drill bits A snap in bushing A wire stripping crimping tool A fuse link A 3 8 in terminal ring A 3 8 in by1 1...

Page 95: ...cm of insulation from the end of the power wire or the extension wire 7 Attach a fuse link to the stripped end of the wire using a crimped splice If necessary crimp a 3 8 in terminal ring onto the fre...

Page 96: ...A length of wire Two crimped splices A power drill and an assortment of drill bits A snap in bushing A wire stripping crimping tool A fuse link A 3 8 in terminal ring A 3 8 x 1 1 2 in bolt A 3 8 in nu...

Page 97: ...to protect the wire 5 Run the wire from inside the cab to the battery 6 Strip 1 4 in 0 64 cm of insulation from the end of the power wire or the extension wire 7 Attach a fuse link to the stripped en...

Page 98: ...securely 15 If necessary tighten the nut installed on the bolt to secure the washers and cable connectors in place Connecting to the fuse panel The following items are required for connecting the pow...

Page 99: ...he following items are required for connecting the power wire to a fuse panel 1 Select a place on the vehicle cab s sheet metal where you will attach the ground wire 2 Drill a small hole at that spot...

Page 100: ...adapter s power connector to the PTC s power jack 3 Securely mount the vehicle adapter inside the vehicle s cab using double sided tape 4 Power is automatically applied to the PTC and recharging of th...

Page 101: ...der passes over the bar code it converts the bar code into electronic signals representing data The PTC can then enter these data into files in its memory BIOS Basic Input Output System boot or boot u...

Page 102: ...ment of Communications Canada DSR Data set ready signal The modem sends DSR to the attached device to indicate that the modem is connected on and ready DTR Data terminal ready signal The signal sent b...

Page 103: ...one cycle per second interface The connection between two devices defined by common physical characteristics signal characteristics and signal meanings Types of interfaces include RS 232 and PCMCIA I...

Page 104: ...rd devices including data cards and PCMCIA modems pen operating environment An operating environment usually running on top of MS DOS that enables the use of your finger or a stylus with the PTC The P...

Page 105: ...n line between a modem and a terminal device RXD Receive data signal RXD indicates that a device is currently receiving data signals Electronic impulses that transmit data from one device to another s...

Page 106: ...f electric potential or potential difference in a bidirectional electrical current VDC Volts direct current A unit of measure of electric potential or potential difference in a unidirectional electric...

Page 107: ...ower check 18 Beep codes 58 Bell South Mobile Data digital communication network 14 Boot sequence 32 Bridge battery 16 18 19 26 27 49 50 51 55 58 66 72 C Canadian Department of Communications DOC 1 Ca...

Page 108: ...s 3 Department of Health and Human Services 6 Desktop Cradle 13 19 29 42 65 69 Direct sequence 2 Display 11 Display contrast 19 Display screen 22 Disposable screen protectors 25 69 Disposing of batter...

Page 109: ...ing software 23 Logical link identifier LLI 3 Low battery warning 19 43 M Maintaining the battery pack 43 Maintaining the bridge battery 49 Maintaining the PTC 2124 53 Memory 10 Mobitex 3 65 Mobitex a...

Page 110: ...attery pack 43 Recharging the bridge battery 49 Reduced power state 17 26 Regulations 1 Related publications 8 Removing a PCMCIA card or device 39 Removing the battery pack 45 Replacing the battery pa...

Page 111: ...ing the image reader module 80 Using the IrDA port 41 Using the laser scanner module 79 Using the optional expansion modules 79 V Vehicle adapter 16 21 29 43 44 66 69 Vehicle Cradle 13 19 29 42 65 69...

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Page 114: ...Chapter 3 Configuring TN 3270 5250 Symbol Technologies Inc One Symbol Plaza Holtsville NY 11742 1300 Document No 30833 000 002 Printed in the U S A 30833 000 002...

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