Symbol PPT 8800, Product Reference Manual

Page: 301 / 328

11-11
Maintenance and Troubleshooting
During data
communication, no data
was transmitted, or
transmitted data was
incomplete. Terminal removed from
cradle or unplugged
from host PC during
communication. Replace the terminal in the cradle, or
replace the Synchronization cable, and re-
transmit.
Incorrect cable
configuration. See your System Administrator.
Communication
software was incorrectly
installed or configured. Perform setup. Refer to. Chapter 4,
Communications for details.
No sound is audible. Volume setting is low or
turned off. Check the volume slider in the Volume &
Sound properties dialog box in the Control
Panel to ensure the volume is not turned
down.
Terminal turns itself off. Terminal is inactive. Your terminal turns off after a period of
inactivity. If the terminal is running on battery
power, this period can be set from 1 to 5
minutes, in one-minute intervals. If the
terminal is running on external power, this
period can be set to 1, 2, 5, 10, 15, and 30
minutes.
Check the Power dialog box (in the Control
Panel), and change the setting if you need a
longer delay before the automatic shutoff
feature activates.
Battery is depleted. Replace the battery.
Battery cover is
removed. Replace the battery cover.
Tapping the window
buttons or icons does not
activate the corresponding
feature. LCD screen not aligned
correctly. Re-calibrate the screen. See Recalibrating
the Touch Screen on page 3-41.
The system is hung. Soft reset the system. To perform a soft
reset, see
Resetting the Terminal on page 2-
15 .
Table 11-1. Troubleshooting the Terminal (continued)
Problem Cause Solution