Symbol PPT 8800, Product Reference Manual

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11-14
PPT 8800 Series Product Reference Guide for Embedded Windows
®
CE .NET
When using the Get
Connected! Wizard to
connect to a phone, I get
a screen that says
Partial
Success .
The phone is not in Bondable
mode. Set the phone to Bondable mode. If
needed, consult your phone’s user
documentation for help.
The passkey is incorrect. Ensure the same passkey is entered
on the phone and the terminal. If using
a pre-assigned passkey for the phone,
verify that your passkey is accurate.
The terminal cannot find
any Bluetooth devices
nearby. Too far from other Bluetooth
devices. Move closer to the other Bluetooth
device(s), within a range of 10 meters.
The Bluetooth device(s) nearby
are not turned on. Turn on the Bluetooth device(s) you
wish to find.
The Bluetooth device(s) are not
in discoverable mode. Set the Bluetooth device(s) to
discoverable mode. If needed, refer to
the device’s user documentation for
help.
The terminal keeps
powering down to protect
memory contents. The terminal’s battery is low. Recharge the battery.
The Bluetooth radio has been
in Discoverable mode for a
long time. This mode requires a
lot of battery power and should
be turned off whenever not
needed. Tap the Bluetooth icon, then select My
Bluetooth Device . Uncheck
Discoverable .
When trying to connect a
Bluetooth phone and
terminal, the phone
thinks that I am using a
different terminal that I
previously paired with the
phone. The phone remembers the
name and address of the
terminal it last paired with via
your Bluetooth radio. Manually delete the pairing device and
name from your phone. Refer to your
phone’s user documentation for
instructions.
Can’t make my Ericsson
R520 phone
discoverable. You attempted to bond with the
phone, and when the phone
presented a “pairing query,”
you entered No. This prevents
the phone from being
discoverable until it is reset. Reset the phone by removing its
battery.
Table 11-2. Troubleshooting Bluetooth Connection (continued)
Problem Cause Solution