Symantec Norton Personal Firewall 2003, User Manual

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Responding to
emergencies
If you have an emergency, these procedures can help you find the solution
to your problem.
If you think your computer is under attack
If your computer is behaving unpredictably, and you have determined that
the behavior is not due to a virus or a corrupted file, you may be the victim
of an Internet attack.
If you suspect that someone is attacking your computer, immediately
disconnect your computer from the Internet. If you have not yet installed
Norton Personal Firewall, install it now.
If you have installed Norton Personal Firewall, you can use its security
tools to block the attack, investigate the attacker, and prevent this type of
attack in the future.
To block and investigate an attack
1
Open Norton Personal Firewall.
See “Stop Internet
communication
with Block Traffic”
on page 44.
2
Click Block Traffic .
This immediately stops all incoming and outgoing communication
with other computers.
3
If you are using the Security Monitor, click
Security Center
.
4
In the Security Center, click
Statistics
.
5
Click
Attacker Details
.
Your browser opens the Visual Tracking Web page.