Symantec GHOST 14, Manual

Page: 101 / 184

You should start or restart the agent if Norton Ghost is
unable to connect to the Norton Ghost Agent on a computer,
or you cannot reconnect from Norton Ghost.
Start or Restart
You should restart the agent after you change the user name
or password that you use to log on to the Norton Ghost
Agent service, or you used the Security Configuration Tool
to give additional users the ability to back up computers.
See “Controlling access to Norton Ghost ” on page 103.
Restart
You can stop the agent if you believe it is causing a problem
on the computer, or you want to temporarily free memory
resources.
If you stop the agent, you also prevent all of your drive-based
backups and file and folder backups from running.
Stop
If you stop the Norton Ghost Agent service and then start Norton Ghost, the agent
restarts automatically. The Status changes to Ready.
If you stop the Norton Ghost Agent service while Norton Ghost is running, you
receive an error message, and Norton Ghost is disconnected from the agent. In
most cases, you can click Reconnect from the Task pane or from the Tray icon to
restart the Norton Ghost Agent.
To start or stop the Norton Ghost Agent service
1
On the Windows taskbar, click Start > Run.
2
In the Run window, type services.msc
3
Click OK.
4 In the Services window, in the Name column, click Norton Ghost.
5
On the Action menu, select one of the following:
■
Start
■
Stop
■
Restart
Setting up recovery actions when the agent does not start
You can specify the computer’s response if the Norton Ghost Agent fails to start.
To set up recovery actions when the agent fails to start
1
On the Windows taskbar, click Start > Run.
2
In the Run window, type services.msc
101 Backing up remote computers from your computer
Best practices for using services