Symantec Backup Exec 3600 R2 Getting Started Manual Download Page 1

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Symantec Backup Exec™
3600 R2 Appliance

Getting Started Guide

21239090

Summary of Contents for Backup Exec 3600 R2

Page 1: ...Symantec Backup Exec 3600 R2 Appliance Getting Started Guide 21239090...

Page 2: ...distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if...

Page 3: ...Symantec Corporation 350 Ellis Street Mountain View CA 94043 http www symantec com Printed in the United States of America 10 9 8 7 6 5 4 3 2 1...

Page 4: ...minute information Upgrade assurance that delivers software upgrades Global support purchased on a regional business hours or 24 hours a day 7 days a week basis Premium service offerings that include...

Page 5: ...ss support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such a...

Page 6: ...xisting support agreement please contact the support agreement administration team for your region as follows customercare_apac symantec com Asia Pacific and Japan semea symantec com Europe Middle Eas...

Page 7: ...existing Backup Exec environment 18 Mounting the appliance in the rack 19 Connecting cables and starting the appliance 21 Setting the IP address and verifying the factory test results 21 Performing t...

Page 8: ...dule 40 Replacing one disk drive module 41 About replacing more than one disk drive module 42 About replacing the appliance 42 About removing and replacing power supply modules 42 Removing a power sup...

Page 9: ...ive backup and recovery in a single easy to use appliance This version provides access to additional Ethernet interfaces NIC3 eth2 and NIC4 eth3 See About changes to appliance configuration on page 15...

Page 10: ...standard English standard Dimension 4 45 centimeters 1 75 inches Height 45 1 centimeters 17 76 inches Width 41 15 centimeters 16 2 inches Depth 12 20 kilograms including two power supplies and four di...

Page 11: ...ng data on the disks first Then send a shutdown command through the operating system About the rear panel components The rear panel of the Backup Exec 3600 Appliance contains two USB 2 0 ports one ser...

Page 12: ...10 NIC ports 3 and 4 11 USB ports 12 Serial port 13 Ethernet cables 14 I O expansion modules The following list provides assignments for the five NIC Ethernet ports NIC1 Private Ethernet port connecti...

Page 13: ...appliance management The Web UI monitors the appliance and provides hardware component information PowerShell CLI options let you make post configuration changes if needed PowerShell also lets you tu...

Page 14: ...es zone to see all Web UI functionality You must use Internet Explorer in Document Compatibility mode or view Internet Explorer 7 or later If you use Firefox you must accept the exception and confirm...

Page 15: ...ess and verifying the factory test results Performing the initial configuration Confirming the initial configuration Installing system updates or patches Connecting a tape device to the appliance Abou...

Page 16: ...you must ensure that the laptop connection to the appliance is Gigabit Ethernet Another option is to install a switch that ensures proper connectivity Review the configuration guidelines and process...

Page 17: ...uration tasks for your system can be performed at a later date Before you start the configuration make sure that you have the following information Customer network IP address subnet mask IP address a...

Page 18: ...adding a Backup Exec 3600 Appliance to an existing Backup Exec environment on page 18 About adding a Backup Exec 3600 Appliance to an existing Backup Exec environment You can add a Backup Exec 3600 A...

Page 19: ...ontact Symantec Technical Support Note Symantec recommends mounting appliances in the lower portion of a rack to help lower the center of gravity See Configuring the appliance on page 17 To mount the...

Page 20: ...cover installed when it arrives from the factory The following drawings show a generic chassis You can use these instructions regardless of the height of your appliance 8 Secure the fasteners over th...

Page 21: ...Review the factory test data that is available on the Appliance Web UI to make sure that all functions are optimal Then log into and configure your appliance See Configuring the appliance on page 17 T...

Page 22: ...If any tests show as Failed escalate the issue through standard procedures Performing the initial configuration The instructions in this section assume that you have successfully connected to the appl...

Page 23: ...ddress automatically assigned select DHCP To manually enter IP address information select static IP address and then enter the IP address subnet mask and NIC information See Network Setup options on p...

Page 24: ...Protocol DHCP Obtain an IP address automatically Lets you add the following information static IP address Subnet mask NIC Gateway Use the following IP address Provides the following information IP add...

Page 25: ...ing the short host name This IP address is a global setting It does not differ per NIC A ping command to the short host name should show you the IP address If the ping is not able to resolve the short...

Page 26: ...ckup Exec services run under the context of the domain The default Backup Exec logon account contains the domain user s credentials After you have entered information on the Host LicenseConfiguration...

Page 27: ...k settings and enabled firewall Installing system updates or patches You can download and install patches or updates to the appliance after the initial configuration is completed Symantec recommends t...

Page 28: ...is to install the download 4 Click Schedule 5 Click Install Now When the installation is complete one of the following messages displays Updates are successfully installed and the appliance needs to b...

Page 29: ...ets you manually check for updates at any time If an update is available the Product Update field lists all available updates The appliance checks for updates once a week Note The appliance requires I...

Page 30: ...lation and the Technical Support link display Backup Exec software updates are not displayed Installed Updates Connecting a tape device to the appliance You can use the appliance and a tape device to...

Page 31: ...et on the tape device and an AC power source 5 Connect an AC power cable between the AC power socket on the appliance and an AC power source 6 Turn on the tape device Allow the device to complete the...

Page 32: ...nitor tab is used most often in day to day operations Configuring system preferences on the Settings tab You can use the Settings tab to configure the following system preferences Security Network con...

Page 33: ...ddress This option only applies if you use the Network Time Protocol NTP Network Time Protocol Enables all computer clocks to be synchronized Use this option if you do not use Network Time Protocol Yo...

Page 34: ...antec Call Home server Proxy Server Lets you enter the port number of the proxy server Proxy Port Enables the proxy server Enable Proxy SNMP server settings You can set SNMP server information See Set...

Page 35: ...MIB file SMTP server settings You can set SMTP server information See Settings Configuration SMTPServerpage in the BackupExec3600Appliance Administrator s Guide Table 2 10 SMTP server settings Descri...

Page 36: ...ent fault information Description Item Displays the following information about your appliance Model Software Version Serial Number Manufacturer Appliance Summary Displays the following information ab...

Page 37: ...RAID Displays the following information about the fans inside your appliance ID Status Speed rpm Fan Displays the following information Temperature in degrees C Type Location of sensor such as output...

Page 38: ...e appliance does not automatically change the settings in the existing backup selection lists Existing backups fail if the backup selection list is not updated When you have changed the role configura...

Page 39: ...modules About replacing hardware About hot swappable customer replaceable units CRUs About removing and replacing components The Backup Exec 3600 Appliance is designed to have few customer replaceable...

Page 40: ...e Replacing one disk drive module on page 41 See About replacing more than one disk drive module on page 42 See About replacing the appliance on page 42 See About removing and replacing power supply m...

Page 41: ...n page 42 Replacing one disk drive module Note Make sure that the replacement hard drive has the same physical appearance and the same connectors as the hard drive that was removed To replace one disk...

Page 42: ...g Symantec Technical Support Web site to obtain instructions for replacing a defective appliance www symantec com business support Several sets of instructions must be completed if an appliance requir...

Page 43: ...wer supply module 1 Press and hold the green safety lock down 2 Pull the power supply module out of Backup Exec 3600 Appliance chassis Figure 3 2 Removing a power supply module Replacing a power suppl...

Page 44: ...Technical Support Two power supplies One power supply must be turned on and functioning at all times You can remove one of the two power supplies if needed It is recommended to replace a faulty power...

Page 45: ...0 C to 35 C 41 F to 95 F Operating temperature When the altitude ranges from 60 meters to 1 800 meters the ambient temperature ranges from 5 C to 35 C When the altitude ranges from 1 800 meters to 3 0...

Page 46: ...nt 30 5 meters to 3 000 meters Operating altitude 72 decibels A weighting Noise The maximum noise of the Backup Exec 3600 Appliance when the ambient temperature is 25 C 2550 BTU hr System cooling Envi...

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