To recover or access your
product key log on to
https://www.mynortonaccount.com.
If you are not registered,
register for Norton Account.
You can find the product key
on the
Products
tab in the
Norton Account
page.
If you are still unable to
locate your product key, you
can recover it using Norton
Account
About problems during activation
If you cannot connect to the Symantec servers to
activate your product, first check your Internet
connection. You then need to see if you have parental
control software, either installed or through your ISP,
that might block the connection.
A connectivity problem can occur if you use parental
control software. If you suspect that parental controls
might block the connection, you can configure the
parental controls so that they do not block the
activation procedure. You need to log in to your
parental control software or to the Internet through
your ISP as an administrator to change your
configuration.
If you use a proxy server to connect to the Internet,
you must configure the proxy settings. To use the
Proxy Server option, go to the Norton AntiVirus main
window, and then click Settings > Network > Network
Security Settings > Proxy Server > Configure.
About your Norton Account
When you create a Norton Account, you can manage
all of your Norton products in one place. You can store
your product keys in your Norton Account and also
buy additional product keys. You can also register your
product with the Norton Account. It takes only a few
15
Getting started
About your Norton Account
Summary of Contents for 10067161 - 10PK NORTON ANTIVIRUS
Page 30: ...Safe Web Lite Getting started About Norton AntiVirus main window 30...
Page 60: ...Getting started About Network Proxy settings 60...
Page 134: ...Trust Level Protecting your files and data About the Norton AntiVirus scans 134...
Page 271: ...Updates 271 Customizing protection features About customizing settings and options...
Page 276: ...Message Protection Customizing protection features About customizing settings and options 276...
Page 285: ...Other Settings 285 Customizing protection features About customizing settings and options...
Page 293: ...Product Security 293 Customizing protection features About customizing settings and options...
Page 306: ...Customizing protection features About customizing settings and options 306...
Page 324: ...Finding additional solutions About uninstalling 324...