Symantec 10067161 - 10PK NORTON ANTIVIRUS, Product Manual

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also use the Search Support box to find solution using
a keyword.
Norton Support Web site also contains useful links to
the product manual, the Norton Account, the Norton
Forum, and the spyware help under Additional
Resources.
To use the Norton Support Web site
1
In the Norton AntiVirus main window, click
Support.
2
In the Support drop-down menu, click Get Support.
3
Follow the on-screen instructions.
4 In the Norton Autofix window, click Open Support
Web Site.
The Norton Support Web page appears.
5
Follow the on-screen instructions.
About phone support
If you have a problem that you cannot resolve using
Norton Autofix, use the click here link on the Norton
Autofix window to get the phone number to contact a
support representative.
w
Support offerings may vary based on the language or
product.
If you cannot access phone support by using Norton
Autofix, then you can access the phone support options
at the following URL:
http://www.symantec.com/globalsupport
Getting support by phone
When you click the Get Support option in the Support
drop-down menu, Norton Autofix performs a Quick
Scan of your computer and should repair your
computer problems. However, if the problem persists,
you can use the Open Support Web Site option to go
to the Norton Support Web site for help by telephone,
email, chat, or forum.
317 Finding additional solutions
About Support