switel DE31 Series, Operating Instructions Manual

Page: 126 / 128

Maintenance / Guarantee
14 Maintenance / Guarantee
Maintenance
Clean the housing surfaces with a soft, fluff−free cloth.
Do not use any cleaning agents or solvents.
Guarantee
SWITEL equipment is produced and tested according to the latest produc-
tion methods. The implementation of carefully chosen materials and
highly developed technologies ensure trouble−free functioning and a long
service life. The terms of guarantee do not apply where the cause of
equipment malfunction is the fault of the telephone network operator or
any interposed private branch extension system. The terms of guarantee
do not apply to the batteries or power packs used in the products. The
period of guarantee is 24 months from the date of purchase.
All deficiencies related to material or manufacturing errors within the
period of guarantee will be redressed free of charge. Rights to claims
under the terms of guarantee are annulled following tampering by the pur-
chaser or third parties. Damage caused as the result of improper handling
or operation, normal wear and tear, incorrect positioning or storage, im-
proper connection or installation or Acts of God and other external in-
fluences are excluded from the terms of guarantee. In the case of com-
plaints, we reserve the right to repair defect parts, replace them or replace
the entire device. Replaced parts or devices become our property. Rights
to compensation in the case of damage are excluded where there is no
evidence of intent or gross negligence by the manufacturer.
If your device does show signs of a defect within the period of guarantee,
please contact the sales outlet where you purchased the SWITEL device,
producing the purchase receipt as evidence. All claims under the terms of
guarantee in accordance with this agreement can only be asserted at the
sales outlet. No claims under the terms of guarantee can be asserted after
a period of two years from the date of purchase and hand−over of the
product.