switel DE31 Series, Operating Instructions Manual

Page: 122 / 128

In Case of Problems
12 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the following in-
formation first. In the case of technical problems, you can contact our hot-
line service, Tel. 0900 00 1675 within Switzerland (cost via Swisscom at
time of going to print: CHF 2.60/min). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of
guarantee.
Problems and solutions
Problems Solutions
No connection to base
station possible − Check that the handset has been registe-
red on the base station with the correct
PIN code;
Chapter 5.
No telephone calls possible − The telephone is not connected properly
or is defective. Only use the telephone
connection cable supplied.
− Test whether the telephone connection is
in order by using another telephone.
− The power adaptor plug is not plugged in
or there is a complete power failure.
− The rechargeable batteries are empty or
defective.
− The handset is too far from the base sta-
tion.
− The dialling mode set is incorrect;
Chapter 5.
Connection is disturbed or
cut off − The handset is too far from the base sta-
tion.
− The base station is in an unsuitable loca-
tion.