− Troubleshooting −
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Troubleshooting
Should problems arise with the telephone, refer to the following information.
In the case of claims under the terms of guarantee, contact your sales outlet. There is a 2 year period of
guarantee.
Faults
Corrective measures
Nothing appears in the display
−
Handset is not switched on.
−
Batteries are empty or defective.
The caller’s number is not dis-
played despite CLIP function
−
Caller has not enabled the number transfer by the telephone network pro-
vider.
No connection to base station
possible
−
Check that the handset has been registered on the base station with the
correct PIN.
No telephone calls
possible
−
The telephone line is not connected properly or is defective. Only use the
telephone connection cable supplied.
−
Test whether the telephone connection is in order by using another tele-
phone.
−
The power adaptor plug is not plugged in or there is a complete power
failure.
−
Batteries are empty or defective.
−
The handset is too far from the base station.
Connection is disturbed or cut
off
−
The handset is too far from the base station.
−
The base station is in an unsuitable location.
The charging control lamp
does not light up
−
Place the handset correctly in the base station, clean the contact surfaces
on the handset and the base station with a soft, dry cloth.
The battery icon flashes in the
display after a few hours
−
Place the handset in the base station for 14 hours. If this does not help,
replace the rechargeable standard batteries.
Display is dark
−
Caused by direct sunlight, allow handset to cool down.
SMS message cannot be sent
−
Check the SMS centres have been entered correctly. Ask your telephone
network provider.
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Your telephone is integrated in a PABX system.
−
Request the telephone network provider to activate the SMS services.
