Surveon CAM1200 User Manual Download Page 93

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Firmware Upgrade

Upgrading with a firmware file on a PC:

Power ON the device.

Connect to the camera through a web browser and go to

System >

Firmware Upgrade.

Choose “Specify the firmware to upgrade”. Click Browse…and locate the

file [cam number]fw.

Configuration Upgrade



Keep customized configuration

to keep current configuration settings.



Keep Network Setting

to keep current network configuration.



Upgrade all configurations

to clear all settings back to factory defaults.

Click

Upgrade

to start the upgrade. Upon completion of firmware upgrade,

the camera will reboot (you will be logged off).

The LED will flash amber during the firmware upgrading. The camera will

start reboot after firmware upgrade completed. When the LED indicator turns

green, the firmware is upgraded successfully.

Summary of Contents for CAM1200

Page 1: ...CAM12xx 13xx Series User Manual Release 1 2...

Page 2: ...fitness for any particular purpose Furthermore Surveon Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notif...

Page 3: ...3 Revision History Ver Version Description Date 1 0 Initial release November 2013 1 1 Add new controller icons December 2013 1 2 combined manuals of CAM12xx and CAM13xx series into one June 2014...

Page 4: ...M12XX Series 12 Model List for CAM13xx Series 12 Specifications for CAM12XX Series 13 Specifications for CAM13xx Series 16 Chapter 2 Hardware Overview 18 2 1 Overview 18 Front View for 1200 1201 18 Re...

Page 5: ...X Components in Internet Explorer 37 Logging Out of the System 38 Using the Help Interface 38 3 2 Connecting with an RTSP Player 39 Chapter 4 Configuration through the Web Interface 40 4 1 Interface L...

Page 6: ...t Settings 83 System 90 Storage Management 90 System Status 90 System Log 92 Firmware Upgrade 93 Configuration Upgrade 93 Resetting to Factory Default Settings 95 Chapter 5 Configuration through the I...

Page 7: ...to Camera 113 Link to Camera User Manager 114 5 5 Camera Group Actions 115 Add Group 115 Delete Group 117 Rename Group 118 Move to Group 120 Copy to Group 122 5 6 Configuration Settings 124 Download...

Page 8: ...alled according to specifications Provide a suitable power source with electrical overload protection Do not overload the AC supply branch circuit that provides power to the device ESD Precautions Ple...

Page 9: ...they provide a complete budget conscious remote surveillance solution that are ultra clear and highly integrated CAM12XX 13XX series combine a user friendly interface and simplified installation with...

Page 10: ...detail or larger areas can be covered H 264 MPEG 4 MJPEG Compression Motion JPEG MPEG 4 and H 264 also known as MPEG 4 Part 10 AVC each employ different techniques to reduce the amount of data transf...

Page 11: ...educes cabling and installation costs and enables users to consolidate power facilities for higher reliability With PoE a camera can still operate in the event of a power failure if it is connected to...

Page 12: ...or CAM12XX Series CAM12XX Series CAM1200 CAM1201 Megapixel Compact IP Camera Megapixel D N Compact IP Camera Model List for CAM13xx Series CAM13xx Series CAM1300 CAM1301 CAM1320 2 M H 264 IP Camera 2...

Page 13: ...x F1 8 B W 0 1 Lux F1 8 Color 0 01 Lux F1 8 B W 0 1 Lux F1 8 Color Iris Control Fixed Fixed Shutter Time 1 2 1 50 000 s 1 2 1 50 000 s Viewing Angle N A N A Camera Angle Adjustment N A N A Pan Tilt Zo...

Page 14: ...ked redirected defocused or spray painted Video Jack N A N A Audio Built in MIC N A N A Audio Compression 16KHz ADPCM G 711 16KHz ADPCM G 711 Audio Input 3 5mm phone jack 3 5mm phone jack Audio Output...

Page 15: ...bove Microsoft IE 6 0 or above Software Surveon VMS 2 5 Surveon VMS 2 5 General Temperature Operation 10 C 50 C 14 F 122 F Operation 10 C 50 C 14 F 122 F Humidity 5 to 90 5 to 90 Power 12VDC 1 5A PoE...

Page 16: ...ment N A Pan Tilt Zoom Functionalities N A Shutter Time 1 2 1 10 000 s Video Compression H 264 MPEG 4 MJPEG Resolution Up to 1920 x 1080 Video FPS 15 fps at 1080P 1920 x 1080 30 fps at SXGA 1280 x 102...

Page 17: ...N A USB USB 2 0 x 1 N A SDK SDK 2 0 OS Microsoft Windows XP Vista 7 Browser Microsoft IE 6 0 or above Software VMS 2 4 5 Temperature Operation 10 50 C 14 122 F Humidity 5 90 Power 12VDC 1 5A PoE IEEE...

Page 18: ...18 Chapter 2 Hardware Overview 2 1 Overview Front View for 1200 1201 Rear View for 1200 1201 1 Audio In Out 2 Status LED Indicator 3 Reset Button 4 USB Connector 5 Network Connector 6 Power Connector...

Page 19: ...19 Front View for1300 1301 CAM1300 CAM1301 Side View for CAM1320...

Page 20: ...20 Rear View for CAM1300 1301 Bottom View for CAM1320 1 1 Audio In Out 2 Status LED Indicator 3 Reset Button 4 USB Connector 5 Network Connector 6 Power Connector 7 IR LED 8 Screw Hole 9 Microphone...

Page 21: ...21 2 2 Dimensions CAM1200 1201 Unit mm inches...

Page 22: ...22 CAM1300 1301 Unit mm inches...

Page 23: ...23 CAM1320 Unit mm inches...

Page 24: ...24 2 3 Functions CAM1200 1201 CAM1300 1301...

Page 25: ...tatus LED rear Green Shows steady green for normal operation flashing when the camera is accessed Note The Status LED can be configured to be unlit Amber Steady during startup reset to factory default...

Page 26: ...ecommended wireless APs are EdiMax BR 6424n BR 6324nL BR 6225n 5 Network Connector The camera connects to the network via a standard RJ 45 network connector The camera detects the speed of the local n...

Page 27: ...lock ring to adjust the desired angle of the camera 3 Retighten the lock ring after the desired angle is achieved 4 Connect the power cord to the power port 5 Insert the LAN cable to the LAN port 6 Th...

Page 28: ...to mark the desired camera position on the ceiling Then use the anchor blots as a guide and cut a hole for wiring purposes if necessary Align the base plate with the anchor blots and fasten screws to...

Page 29: ...29 3 Connect the camera to network with the network connector 1 Internet Internet...

Page 30: ...nk amber to indicate the boot up sequence has started Wait until the LED is in a steady green state indicating the camera boot up is complete 6 Loosen the screws on the front holder and adjust the dir...

Page 31: ...31 2 5 Camera Deployment CAM1200 1201 1300 1301 Speaker Internet NAS FTP Email server Router Router Client Client Amplifier enabled Microphone...

Page 32: ...32 CAM1320 1 Internet NAS FTP Email server Router Router Client Client Internet NAS FTP Email server Router Router Client Client...

Page 33: ...33 2 6 Before You Start Please prepare a PC with Windows XP or above and web browsers installed...

Page 34: ...interface Internet Explorer is the recommended web browser for use with network cameras and our examples will be from this browser Usage on other browsers will be similar RTSP Player These include com...

Page 35: ...tion 2 After the installation is complete click the Auto Search button or click Camera Search in the menus The camera search will begin and a status bar will display the search progress 3 The details...

Page 36: ...r and press enter You can also Click the Link to Camera button or click to Camera Link to Camera in the IP Utility menu bar The camera s live view webpage will open in a browser window Logging into th...

Page 37: ...tor privileges If the dialog box suggests that you are not allowed to install ActiveX components try resolving the problem using the following steps 1 In Internet Explorer open Tools Internet Options...

Page 38: ...ng the browser window Users can also choose to click the Logout link located at the top of the screen Using the Help Interface While using the web interface you may click on the Help link located unde...

Page 39: ...example in this section 1 Launch Real Player 2 Select File Open URL to open a URL dialog box 3 Enter the camera URL in the address bar Note The format for RTSP is rtsp IP Address Access where Access...

Page 40: ...uration V Set IP Only Port Settings V X UpnP V X Wifi Setting V X Video Audio Settings Basic Settings V X Image Appearance Settings V X Video Streams V X Audio Settings V X PTZ RS 485 Settings PTZ Set...

Page 41: ...41 Export Import V X Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Camera Group Actions X V Configuration Settings X V Focus Tool X V...

Page 42: ...nd pull up the help menu 2 Live View Controls These controls allow users to configure the live view streams and camera live view functionality 3 Button Bar These controls allow the user to quickly acc...

Page 43: ...Camera Name can be changed under Settings General Basic Settings Manual Record When clicked records the current live video Stops recording when clicked again The location for storing the video can be...

Page 44: ...Sets the compression format for the current stream Available formats are H 264 MPEG4 and MJPEG Image size resolution Sets the resolution of the stream currently selected Options are available for each...

Page 45: ...default set to model name MAC address displays on the center of the main page Users may replace the default name with a new name consisting of alphanumeric characters spaces and the character Camera N...

Page 46: ...era access o LED on during camera access LED default off flashing during camera access o LED off during camera access LED default on off during camera access o LED always off LED always off Click OK t...

Page 47: ...ity There are also two basic settings under user account settings Enable access without login Checking the checkbox will allow users to view the camera stream without having to login Maximum number of...

Page 48: ...name used to login to the system User Group The system allows for 2 types of users o Administrator Administrators have full access privileges o Operator Operators can only access the live view page P...

Page 49: ...control user access The password must be a combination of alphanumeric characters _ between 4 and 20 characters in length and must begin with an alphabet letter This password should be retyped in the...

Page 50: ...th NTP Server is chosen under Time Settings Time Settings There are 3 ways to set the system time Synchronize with NTP server NTP is a protocol for synchronizing the system clock to an external server...

Page 51: ...ime Synchronizes the time with the computer s internal clock Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving Click OK to save or Cancel to abort the chan...

Page 52: ...e network settings including network configuration port configuration and universal plug and play UPnP settings are used to configure camera connectivity These settings are found under the Settings Ne...

Page 53: ...Subnet mask Default gateway Primary DNS and Secondary DNS fields The network camera can be connected to the network upon completion IPV6 DNS Settings This only works if your network environment and ha...

Page 54: ...54...

Page 55: ...his feature is disabled by default Connecting using DDNS requires registration on third party websites for DDNS services Select desired DDNS service website check the Enable DDNS option and fill in va...

Page 56: ...ss where software listens for incoming information This section which can be accessed under Network Port Settings includes HTTP Port Settings RTSP Settings and RTP Multicast Settings Note The default...

Page 57: ...stream 1 stream 2 the RTSP port number the RTP port for video the RTCP port for video RTP port for audio and RTCP port for audio Note The RTP port number must be an even number After entering the RTP...

Page 58: ...Name An identifier for the camera on the network Interval The time between camera sent UPnP updates Click OK to activate UPnP or Cancel to abort the changes before you leave the page Once activated th...

Page 59: ...B adapter into the USB connector 2 Tick Enable Wifi and click Search 3 Select a SSID Service Set Identifier and Click Connect 4 The following window will pop out Enter the Password in Password and Con...

Page 60: ...60 SNMP Note CAM 12XX 13XX series do not support SNMP functionalities...

Page 61: ...with especially wide deployment on the internet Select Create Self Signed Certificate Automatically and click Create to have the certification authority automatically Once succeed you will see the Cer...

Page 62: ...A window will be prompted for creating certificate information Edit the information in the files if necessary and click OK to confirm the setting Once succeed you will see the Certificate Info in the...

Page 63: ...settings as well as audio parameters Basic Settings Basic settings pertain to simple live view tweaks These parameters can be found under Video Audio Basic Settings Video Orientation In certain mount...

Page 64: ...ck bar at the top of the output screen You can display multiple text messages at the same time Only the camera name will display if the resolution is 160 x 120 Include Date Displays the current date I...

Page 65: ...tings found under Video Audio Image Appearance deal with the video output of the camera There are two tabs Image Attributes and Sensor Configuration as well as Advanced Settings The details for each m...

Page 66: ...lowers the value The adjustments will be displayed in real time in the window to the left of the sliders Brightness Adjusts the brightness of the image Note In certain situations the sensor may exper...

Page 67: ...of the Image Attributes tab The following parameters can be changed D WDR Specifies if the wide dynamic range WDR function is activated If activated the WDR function will attempt to preserve detail a...

Page 68: ...e to compensate for 50Hz or 60Hz lighting Denoise Removes video noises White Balance This setting allows users to choose the color balancing method used o AWB Automatically chooses white level o MWB T...

Page 69: ...AGC Values higher than this will be darkened and values that are lower will be brightened AGC should be adjusted so that the area of interest is best lit Dead Pixel Correction Correct the dead pixels...

Page 70: ...intensive o MJPEG Provides minimal compression with the best picture quality Each frame is stored as a discrete JPEG This option is only available in Stream 1 Video Resolution Sets the resolution of t...

Page 71: ...he camera will maintain a constant bit rate output regardless of video quality Bit rates available are dependent on the video resolution chosen and range from 128 kbps to 10 Mbps You can also choose t...

Page 72: ...amera Audio In Selects the source for the camera audio feed Line In an external source connected to the camera s line in port is the only option Audio Codec G 711 U law G 711 A law and ADPCM are metho...

Page 73: ...73 PTZ Note CAM 12XX 13XX series do not support PTZ functionalities...

Page 74: ...n be configured within this menu Manual Record To Defines the path for manual recording Screenshots and user recordings will be saved in this location Event Schedule Record To Allows the user to set t...

Page 75: ...on Event Server is the communications center of the camera This section deals with the configuration of E mail and FTP notifications as well as remote recording Email Settings Email settings are used...

Page 76: ...tocol Server Address The address of the FTP server FTP Server Port The port number of the FTP server Default 21 User Name The user name of the FTP account Password The password of the FTP account FTP...

Page 77: ...77 Event Alert Action Note CAM12XX 13XX series do not support Event Alert Action...

Page 78: ...ndows can be added Each new window will be created with a default name Window N where N is the number of the window After creating the window clicking it will select the window You can drag and resize...

Page 79: ...splay to check if the setting of threshold is reasonable For smaller motions below the set number the motions won t trigger alarm Motion alarm handling and notifications can be configured under Event...

Page 80: ...80 Click OK to save or Cancel to abort the changes before you leave the page...

Page 81: ...notifications can be configured under Event Settings The tempering detection parameters include Tampering Detection Turns tampering detection on or off Tampering Sensitivity Sets the sensitivity of T...

Page 82: ...82 DI DO Note CAM12XX 13XX series do not support DI DO...

Page 83: ...sed on triggered events such as motion detection or DI triggers Schedule List Contains time based rules Each rule has an action list When the conditions for rule are met the actions specified by the r...

Page 84: ...contain the following triggering actions Note If editing a rule that has not been triggered the rule will not be triggered after until after editing is complete If the rule is triggered any changes w...

Page 85: ...igger is active by checking the corresponding boxes and fill in a start time and end time for motion detection in the From and To boxes Never The event is never triggered Triggered By After the freque...

Page 86: ...ail E mails notifications to the email address specified in the Event Server settings If this option is chosen fill in the following o Subject The subject line of the notification e mail o Additional...

Page 87: ...or Cancel to abort the changes before you leave the page Adding Editing a Scheduled Rule The Add and Edit screens contain the following actions Note If editing a rule that has not been triggered the...

Page 88: ...ts the stream from which the snapshot or recording will be obtained Email E mails notifications to the email address specified in the Event Server settings If this option is chosen fill in the followi...

Page 89: ...e is a video file 35 seconds in length 5 seconds before and 30 seconds after the trigger Trigger DO A Digital output signal is sent when triggered o Trigger Duration The length of time that the DO sig...

Page 90: ...under Settings System Storage Management Note CAM 12XX 13XX series do not support Storage Management System Status The camera status can be found under System System Status This section displays usef...

Page 91: ...Camera System Information o Boot Loader Version o Firmware Version Clicking on the Email button will send the system status information out to the notification e mail address specified in Event Server...

Page 92: ...a settings both successful and unsuccessful triggered events and error messages This information can be very useful in the event of a camera failure or unauthorized entry Clicking Email will send the...

Page 93: ...figuration to keep current configuration settings Keep Network Setting to keep current network configuration Upgrade all configurations to clear all settings back to factory defaults Click Upgrade to...

Page 94: ...94 If the status LED shows steady amber for over 1 minute the camera will become unresponsive and the upgrade process may have failed Please contact with your dealer for technical support...

Page 95: ...g the Reset button will cause all parameters including the IP address to be reset To reset the unit without changing parameters disconnect and reconnect the power connector Camera resets can also be p...

Page 96: ...well as import configuration details The following options are available Restart Camera Resets the camera when Apply is clicked Export Configuration Export the camera s settings and configurations by...

Page 97: ...ation V Set IP Only Port Settings V X UpnP V X Wifi Setting V X Video Audio Settings Basic Settings V X Image Appearance Settings V X Video Streams V X Audio Settings V X PTZ RS 485 Settings PTZ Setti...

Page 98: ...98 Export Import V V Reboot V V Camera Search X V Login V V Properties X V Delete from Tool X V Clearing and Setting Status X V Camera Group Actions X V Focus Tool X V...

Page 99: ...mera Utility also provides tools to perform simple connectivity configuration firmware upgrades and reboot operations The utility is intended to simplify the configuration and management of multiple c...

Page 100: ...ish to install the application for the current user only Just me or all users on this computer Everyone 5 Click Next to continue The system will respond with a ready screen Click Next again The system...

Page 101: ...subnet as the computer In some cases this may result in longer wait times IP Utility Main Screen The IP Utility main screen is divided into 3 sections 1 Camera Group Display displays group details 2 C...

Page 102: ...102 Exiting the IP Utility To exit the IP utility click the X button on the top right corner of the screen or choose File Exit from the menu bar...

Page 103: ...as listed as well as locates any new cameras connected on the same subnet The search is performed every time the IP utility starts To perform search again 1 Click the Auto Search button or click Camer...

Page 104: ...equire that proper login credentials are supplied To login to a camera 1 Right click the camera you wish to set Select Login from the popup the system responds with the Login window Alternatively clic...

Page 105: ...ame and password 3 Click OK to set the username and password Note To perform further configuration please make sure that the User set here has administrator privileges The default Username Password fo...

Page 106: ...erties of a camera can be viewed by following these steps 1 Select a camera by checking the box in the first column of its listing 2 Right click the camera and select Properties or select Camera Prope...

Page 107: ...107 The Camera Information popup will display with camera details...

Page 108: ...Select one or more cameras by checking the box in the first column of their listing 2 Right click the camera s which you want to delete from the tool and select Delete from Tool The camera will be rem...

Page 109: ...109 Select All In a group context right clicking a camera and selecting Select All will select all the cameras in the group...

Page 110: ...o this 1 Select a camera by checking the box in the first column of its listing 2 Click the Reboot button or select Camera Configuration Reboot from the menu bar The camera will reboot If further conf...

Page 111: ...1 Click the Set IP button 2 You can choose to obtain an IP address from DHCP or assign a fixed IP 3 Select one or more cameras by checking the box in the first column of their listing Click Select All...

Page 112: ...112 Click OK to save or Cancel to abort the changes before you leave the page...

Page 113: ...Link to Camera 1 Select a camera by checking the box in the first column of its listing 2 Double click the selected camera or select Camera Link to Camera in the menu bar The camera s live view webpa...

Page 114: ...gement page of the selected camera 1 Select a camera by checking the box in the first column of its listing 2 Right click the camera and select User Manager or click Camera User Manager in the menu ba...

Page 115: ...ings There are two pre defined subsections All Devices contains all the cameras in the tool as well as predefined groups New Devices and Warnings Errors MyGroup contains only user defined groups Add G...

Page 116: ...2 In the New Group Name field type in a group name 3 Click OK to add the group The group will appear under MyGroup Note Camera group names can contain upper and lower case letters numerals and the _...

Page 117: ...wish to delete 2 Choose Delete Group to delete the group Alternatively click the group and choose Delete Group from the Group menu 3 The system will ask to confirm the deletion Click Yes to delete th...

Page 118: ...Rename Group 1 Expand MyGroup and right click the group you wish to rename 2 Choose Rename Group Alternatively click the group and choose Rename Group from the Group menu The Rename Group popup appea...

Page 119: ...119 3 Enter a new group name in the New Group Name field 4 Click OK to save your changes Note Camera group names can contain upper and lower case letters numerals and the _ symbol...

Page 120: ...From the Camera Group window select a group under MyGroup 2 Select one or more cameras from the existing group by checking the box in the first column of their listing 3 Right click the camera and sel...

Page 121: ...121 4 In the Select Group pop up box select the destination group 5 Click OK to move the selected camera s to the group Note Cameras can not be moved from groups under All Devices...

Page 122: ...oup 1 From the Device Group window select a group 2 Select one or more cameras from the existing group by checking the box in the first column of their listing 3 Right click the camera s and select De...

Page 123: ...123 4 In the Select Group pop up box select the destination group 5 Click OK to copy the selected camera s to the group...

Page 124: ...d and updated by selecting Camera Configuration or the process can be automated by downloading the configuration from one camera using the Download Configuration function and then using the Update Con...

Page 125: ...ck the camera which you want to download from and select Configuration Download Configuration or select Camera Configuration Download Configuration from the menu bar The Download Configuration popup w...

Page 126: ...s which you want to update to and select Configuration Update Configuration or select Camera Configuration Update Configuration from the menu bar The Update Configuration popup will display 3 Click t...

Page 127: ...irmware Actions Update Firmware Once a new version of the camera firmware is obtained the firmware can be updated using the following steps Note You must be logged into the camera to update the camera...

Page 128: ...ight click the camera s which you want to update to and select Maintenance Update Firmware or select Camera Maintenance Update Firmware from the menu bar The Update Firmware popup will display 3 Click...

Page 129: ...Focus Tool button to open it Information of Best Focus Value Current Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window You can click Refresh to get a new data after fo...

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