SUR-RON STORM BEE E 2022, Owner'S Manual, Page: 41 / 48

Warranty and after-sales information
12.3 12.4
surfaces.In addition, SURRON warranty are only for
end-user customers, not applicable to bike or
accessories not imported or distributed by SURRON
or authorized by SURRON.
OWNER RESPONSIBILITY
1.Owner is responsible for maintaining their
motorcycle in accordance with the schedule printed
in the Owner’s Manual.
2.Owner is responsible for the costs of maintenance
to the motorcycle including service at scheduled
intervals. Service work done by the owner will void
the warranty. Failures caused directly by lack of
maintenance or improper maintenance will void the
warranty.
3.If warranty repairs are needed, they must be
performed by an authorized SURRON dealership
with correct qualifications. The owner may be asked
to provide the following documentation of proper
maintenance: a maintenance record which displays
the date of service and service work performed by
an authorized dealer, copies of repair orders/
receipts.
4.The original registered owner as documented on
the SURRON motorcycle warranty registration form is
responsible for conveying the Owner’s Manual and
all safety warnings, instructions, and Limited
Warranty if the unit is sold, loaned, or otherwise
transferred to another person.
5.Return the SURRON motorcycle or parts to an
authorized SURRON dealer within ten (10) working
days after discovery of any defective parts. Your
SURRON dealer should initially determine if the
particular SURRON component(s) in question are to
be submitted to SURRON for evaluation. All warranty
work must be performed by an authorized SURRON
dealer.
6.Owner is responsible for performing all
recommended and necessary routine care and
maintenance and engage in proper use of your
SURRON motorcycle and Battery pack as detailed in
the Owner’s Manual including obtaining any
firmware updates available at each service interval
or in a timely basis following a notification that a
new update is available of which must be completed
by an authorized SURRON dealer. Learn and obey all
federal, state, and local laws governing the
operations of a motorcycle, generally, and an
electric motorcycle, specifically.
7.SURRON does not authorize any company or
Warranty and after-sales information
person to create a liability or any warranty
obligation on its own behalf. SURRON in its sole
discretion will make the final disposition of any
component(s) submitted for warranty evaluation. All
parts and components returned to SURRON, and
replaced under this warranty shall become the
property of SURRON
LIMITATIONS ON WARRANTY
The limited warranty described in the Warranty
information pages is the only warranty which
applies to your motorcycle. SURRON makes no other
warranty or guarantee of any kind expressed or
implied. no implied warranties of merchantability or
fitness for a particular purpose or any purpose, is
applicable to any product sold by SURRON buyer
and all other parties who contract with SURRON,
hereby specifically and knowledgeably waive any
and all warranties, expressed or implied. This
limited warranty does not cover any incidental or
consequential damages, including loss of value of
the motorcycle, lost profits or earnings, out-of-
pocket expenses for substitute transportation etc.,
expenses associated with returning the covered
product back to its owner, mechanic's travel time or
communication charges, loss or damage to personal
property, loss or time, or inconvenience. SURRON
has the right to continuously upgrade the design
and electric system or improve not limited to the
motorcycle, power system or battery pack. Some
countries do not allow limitations on how long an
implied warranty lasts, so the above limitations may
not apply to you. also excluded from this warranty
are any incidental or consequential damages
including loss of use. some countries do not allow
the exclusion or limitation of incidental or
consequential damages, so the above exclusion
may not apply to you. This warranty gives you
specific legal rights, and you may also have other
rights, which vary, from country to country. The
contents stated herein are subject to change without
notice.
HOW TO OBTAIN WARRANTY SERVICE
To receive any type of warranty service, take your
SURRON motorcycle and warranty registration proof
to any authorized SURRON dealer during normal
service hours. If you believe that your vehicle has a
defect which could cause a crash or could cause
injury or death, you should immediately inform
SURRON or your SURRON authorized dealer. If you
fail or does not meet the conditions and scope of the