background image

Warranty Agreement

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  25

Definitions

1.     All capitalised expressions used in this              

warranty are defined in paragraph 17.

 

Warranty

2.     Supreme Solar Pty Ltd warrants that its 

services in installing the Product will be carried 

out with due care and skill and subject to clauses 

3, 4, 5 and 6, that the installed Product will be 

free from defects in workmanship for a period of 

twenty four (24) months after installation 

(warranty includes in field labour costs.) The 

warranty is given subject to the terms of this 

warranty agreement.
3.     The Heat Pump included in the Product 

carries:

 

    (a)      in the case of a Titanium Heat Exchanger,

                a ten (10) year limited warranty from 

                Supreme Solar Pty Ltd, 2/19 Enterprise 

                Drive, Bundoora, Victoria, 3083 

                (Phone: (03) 9460 4200, 

                Email: [email protected]); or

 

     (b)     in the case of a Compressor and 

                Evaporator, a three (3) year limited     

                 warranty from Supreme Solar Pty Ltd, 

                 2/19 Enterprise Drive, Bundoora, 

                 Victoria, 3083 (Phone: (03) 9460 4200, 

                 Email: [email protected]); or
      (c)  in the case of a Thermostat and 

                Switches, a twelve (12) month limited 

                 warranty from Supreme Solar Pty Ltd, 

                 2/19 Enterprise Drive, Bundoora, 

                 Victoria, 3083 (Phone: (03) 9460 4200, 

                 Email: [email protected]);
In field labour warranty is applicable in Capital 

City Metropolitan areas or within a 25km radius 

of an Authorised Supreme Solar Service Agent.

 

Labour, travel and freight costs incurred as a 

result of product failure are excluded from this 

warranty after a period of twelve (12) months. 

Subsequent costs are to be paid by the original 

purchaser.
and is the only warranty given in respect of that 

that part of the Product.
4.      The Automatic Controller included in the 

Product carries:
      (a)     in the case of an Aqua-Gen 3D 

                 Automatic Controller, a one (1) year

                 limited warranty from Space Age 

                 Electronics Pty Ltd, PO Box 4382, 

                 Homebush South, New South Wales, 

                 2140 (Phone: (03) 5629 5833, Email: 

                 [email protected]; or
      (b)     in the case of an Aqua-Gen 3/+, 

                 Aqua-Gen 3BR/+ & Aqua-Gen 3PV/+ or 

                 SSV Series of Automatic Controllers, a 

                 three (3) year limited warranty from 

           

    

11. Warranty Agreement

                 

                 Dontek Electronics Pty Ltd, 19 Melrich 

                 Road, Bayswater, Victoria, 3153

                 (Phone: (03) 9762 8800, Email: 

                [email protected]); or
      (c)      in the case of an Aqua-Gen 2 Automatic 

                Controller, a two (2) year limited 

                warranty (temperature sensors not 

                covered) from Dontek Electronics Pty Ltd,

                19 Melrich Road, Bayswater, Victoria, 

                3153 (Phone: (03) 9762 8800, Email: 

                [email protected]);
and is the only warranty given in respect of that 

part of the Product.
5.     The Solar Pump included in the Product 

carries:

 

     (a)  in the case of an SSGL Series Solar Pump,

                 a two (2) year limited warranty (six (6) 

                 months for commercial installations) 

                 from Supreme Solar Pty Ltd, 2/19 

                 Enterprise Drive, Bundoora, Victoria, 

                 3083 (Phone: (03) 9460 4200, Email: 

                 [email protected]);  or
     (b)  in the case of an SunSol SS Series or 

                 Booster AB Series Solar Pump, a two (2) 

                 year limited warranty. Two (2) year 

                warranty on the motor, pump body and 

                 seal plate, and a one (1) year warranty on

                the mechanical seal from Reltech 

                Australia Pty Ltd, 43-45 Kylta Road, West 

                Heidelberg, Victoria, 3081 (Phone: (03) 

                9459 3838, Email: [email protected]); 
A twelve (12) month in field labour warranty is 

applicable in Capital City Metropolitan areas or 

within a 20km radius of an Authorised Supreme 

Solar P/L or Reltech Australia P/L Service Agent.  

and is the only warranty given in respect of that 

part of the Product.

6.     All other components supplied by Supreme 

Solar Pty Ltd carry a twelve (12) month limited 

warranty and is the only warranty given in 

respect of these components of the Product.

Exclusions

7.     Supreme Solar Pty Ltd will not be liable 

under this warranty where Supreme Solar Pty 

Ltd’s reasonable opinion a defect is caused by:
     (a)  fair wear and tear;
     (b)      negligent, careless or improper use or 

                handling;
     (c)      non-adherence to operating, cleaning or

                maintenance instructions;
     (d)      harsh or adverse Pool/Spa water 

                conditions;
     (e)      repair to or alteration of any parts of the 

    6.1.8 SETTING THE AUTOMATIC STOP TIME

    

 

    6.1.9 SYSTEM RESET FUNCTION

    6.1.9 SYSTEM PARAMETERS

      See Appendix 1

    

  

  

Warranty Agreement

Heatseker Nova  Inverter Heat Pump

supremeheating.com.au                                  26

     (b)  is defective as a result of any of the 

                 events specified in paragraph 7.

What the Purchaser must do

12.      Any claim under this warranty must be 

made at the earliest stage that the defect 

becomes obvious to enable prompt action and to 

avoid further damage and must be made no later 

than one (1) month of the defect becoming 

obvious.
13.     Any claim for warranty must be 

accompanied by appropriate documentation 

which stipulates the date of installation, the 

invoice number, the details of the alleged defect 

and any other information reasonably required 

by Supreme Solar Pty Ltd.
14.      Purchaser agrees to pursue any claims in 

relation to defective parts against the manufac-

turers or suppliers referred to in clause 3, 4, 5 & 6.

Whole agreement

15.     This warranty and any warranties implied 

by law which are not capable of being excluded 

or modified from the whole warranty agreement 

between Supreme Solar Pty Ltd and the Purchas-

er and all other warranties, express or implied, 

whether arising by statute or otherwise, are 

excluded and cancelled.

Governing law

16.     This warranty is governed by the laws of 

the State specified in paragraph 17(c).

Defined terms

17.  

(a)     Purchaser:  The person who has

                           purchased the Product and is able 

                           to produce proof of such purchase
                  (b)    Product Supreme Solar Pty Ltd solar 

                           pool heating system
                  (c)    Governing law 

                          (paragraph 16): Victoria, Australia

Consumer guarantee

18.     This warranty is provided in addition to 

consumer guarantees and does not alter, limit or 

replace them.

   

                 system by any person who has not been

                authorised by Supreme Solar Pty Ltd to 

                perform such a repair or alteration;
     (f) 

act of God, riot, fire or other occurrence 

                outside normal working conditions; or
     (g)  by other abuse or misuse caused by the

                Purchaser or a third party.
8.      Subject to clause 9, any condition or 

warranty which would otherwise be implied in 

this agreement or in relation to the Product is 

hereby excluded.
9.      Where legislation implies in this agreement 

or in relation to the Product any condition or 

warranty, and that legislation avoids or prohibits 

provisions in a contract excluding or modifying 

the application of or exercise of or liability under 

such condition or warranty, the condition or 

warranty shall be deemed to be included in this 

agreement. However, the liability of Supreme 

Solar Pty Ltd for any breach of such condition or 

warranty shall be subject to clause 14 and any 

other applicable exclusions set out in this 

agreement, be limited, at the option of Supreme 

Solar Pty Ltd, to one or more of the following:
     (a)  if the breach relates to goods:
                 (i)     the replacement of the goods or the

                         supply of equivalent goods;
                 (ii)    the repair of such goods;

 

                (iii)   the payment of the cost of having 

                         the goods repaired; and
     (b)  if the breach relates to services:
                 (i)     the supplying of the services again; 

                         or

                 (ii)    the payment of the cost of having 

                         the services supplied again.

What Supreme Solar Pty Ltd Will Do

10.      For defects relating to installation of the 

Product, Supreme Solar Pty Ltd will, in its abso-

lute discretion:
     (a)      repair the Product or pay for the cost of 

                having the Product repaired; or

 

    (b)      replace the Product or supply an 

                equivalent Product; or
     (c)      pay for the cost of replacing the Product 

                or acquiring an equivalent Product;
if the terms and conditions of this warranty are 

satisfied. Supreme Solar Pty Ltd will not be liable 

for any other loss or damage (including cons

equential or indirect damages).

11.      Supreme Solar Pty Ltd reserves the right to 

charge the Purchaser, at Supreme Solar Pty Ltd’s 

current hourly rate, for the cost of examining the 

Product if such examination by Supreme Solar 

Pty Ltd reveals that the Product:
     (a)  is not defective; or

 

Summary of Contents for heatseeker nova

Page 1: ......

Page 2: ...tallation Accessories 12 5 ELECTRICAL WIRING 13 3 4 CHECK VALVE INSTALLATION 3 5 TYPICAL ARRANGEMENT Independant System Index supremeheating com au I n d e x Index Heatseeker Nova Inverter Heat Pump 6 OPERATION 16 6 1 Controller Overview 16 6 2 1 Start 16 6 2 2 Mode Controls 16 6 2 3 Water Temperature Settings 16 6 2 4 Checking The Time 17 6 2 5 Setting The Time 17 6 2 6 Setting The Automatic Star...

Page 3: ...r Heat Pump Read this manual carefully before proceeding with the installation and operation of your Heatseeker Nova Inverter Heat Pump Consult your Heatseeker Nova distributor with any questions regarding this equipment Installation and service must be performed by a qualified installer The manufacturer will not be responsible for any damage to the unit caused by improper installation operation o...

Page 4: ... 3 26 7 6 7 6 20 15 10 2 67 25 18 7 12 5 3 34 5 6 5 6 11 9 35 14 9 40 60 000L 80 000L 80 000L 200 L m 120 000L 240 L m 50mm 50mm Panasonic Panasonic 59 db 60 db 50 db 2800g 52 db 3100g 130 142 1085 410 920 145 157 1050 430 1215 1145 450 1050 1110 480 1350 17 kW 26 kW 17 12 8 8 5 1 69 26 19 5 13 2 56 13 kW 12 5 9 3 6 3 1 23 7 6 7 6 7 6 12 9 6 1 61 20 15 10 2 67 9 6 8 4 5 1 21 5 6 5 6 5 6 7 2 20 11 ...

Page 5: ...ions ATTENTION THE FOLLOWING INSTRUCTIONS MUST BE FOLLOWED WHEN INSTALLING THE HEAT PUMP ATTENTION NEVER INSTALL THE UNIT IN A CLOSED ROOM WITH A LIMITED AIR VOLUME IN WHICH THE AIR EXPELLED FROM THE UNIT WILL BE RE USED OR CLOSE TO SHRUBBERY THAT COULD BLOCK THE INLET SUCH LOCATIONS IMPAIR THE CONTINUOUS SUPPLY OF FRESH AIR RESULTING IN REDUCED EFFICIENCY AND POSSIBLE PREVENTION OF SUFFICIENT HEA...

Page 6: ...OOL OUT HEATSEEKER NOVA HEAT PUMP BACK SOLAR PUMP Chlorinator FROM POOL TO POOL SOLAR PUMP HEATSEEKER NOVA HEAT PUMP BACK V FILTER X IN OUT Non return valve 3 way valve Installation Connection Heatseker Nova Inverter Heat Pump supremeheating com au 8 3 6 ADJUSTING THE BYPASS AUTOMATIC DOSING IF AUTOMATIC DOSING EQUIPMENT FOR CHLORINE AND ACIDITY pH IS USED THIS EQUIPMENT MUST BE FITTED IN THE PIPI...

Page 7: ...eat pump BYPASS INSTALLATION OPERATION WITHOUT A BYPASS OR WITH IMPROPER BYPASS ADJUSTMENT MAY RESULT IN SUB OPTIMAL HEAT PUMP OPERATION AND POSSIBLE DAMAGE TO THE HEAT PUMP FAILURE TO OBSERVE THIS INSTRUCTION IS NOT COVERED WITHIN THE WARRANTY EARTHING ALTHOUGH THE HEAT PUMP IS ELECTRICALLY ISOLATED FROM THE REST OF THE SWIMMING POOL SYSTEM THIS ONLY PREVENTS THE FLOW OF ELECTRICAL CURRENT TO OR ...

Page 8: ...rt up after the time delay expires 3 After a few minutes check whether the air blowing out of the unit is cooler 4 When the filter pump is turned off the unit should also turn off automatically If this does not occur adjust the Water Flow Switch detailed below 5 Allow the heat pump and the filter pump to run 24 hours a day until the desired water temperature is reached Once the temperature is reac...

Page 9: ...is being serviced ATTENTION THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE ONLY FOR YOUR REFERENCE PLEASE CONSULT A SUPREME HEATING REPRESENTATIVE FOR MORE INFORNMATION 2 Neutral 1 Active 2 Neutral 1 Active Earth GPO L N 1 2 Electrical Wiring Heatseker Nova Inverter Heat Pump supremeheating com au 14 LED Controller Displays Actual Water Temperature No Error Codes MALFUNCTION ERROR REASON SOLUTION MO...

Page 10: ...ting Press again to turn on off the heat pump ADJUSTING THE HEAT OR COOL MODE OVERVIEW STEP 1 Press for 5 seconds STEP 2 Press or to adjust the Heat MODE or Cool MODE Operation Heatseker Nova Inverter Heat Pump supremeheating com au 16 ADJUSTING THE WATER TEMPERATURE DIRECTLY OVERVIEW STEP 1 Press or to adjust the water temperature MODE SETTINGS UP DOWN HEAT HEATING WHEN IN OPERATION THE LIGHT WIL...

Page 11: ...cessfully set the light will display STEP 9 If you wish to cancel the automatic start setting set the time as 00 00 ATTENTION FAILURE TO CORRECTLY SET THE AUTOMATIC STOP TIME WILL ALLOW THE PUMP TO RUN IN THE CURRENT MODE FOR 24 HOURS OR UNTIL SET TEMPERATURE IS REACHED 3 8 INITIAL OPERATION ATTENTION IN ORDER TO HEAT THE WATER IN THE POOL OR SPA THE FILTER PUMP MUST BE RUNNING TO CAUSE THE WATER ...

Page 12: ...Failure The sensor in open or short circuit Check or change the sensor Ambient Temperature Sensor Sailure The sensor in open or short circuit Check or change the sensor Condenser Gas Exit Failure The sensor in open or short circuit Check or change the sensor Antifreeze Protection in Winter Ambient temperature or water inlet temperature is too low Low Ambient Temperature Protection Ambient temperat...

Page 13: ... Ice On Evaporator 1 Check the location of heat pump unit and eliminate any obstacles to increase ventalation 2 Replace or repair the heat pump unit Too Much Ice On Evaporator Water Stains on Heat Pump Unit Water Stains OBSERVING REASONS SOLUTIONS MALFUNCTIONS Short running 1 Check the cable connections between the motor and the fan replace if necessary 2 Check the location of the heat pump unit a...

Page 14: ...KING THE PARAMETERS NOTES 1 When the Heatseeker Nova heat pump stops running for 30 seconds the water pump will shut off automatically in the case of an independant system 2 The LED controller can operate the water pump by connecting an additional cable between the pump and the PUMP terminal on the heat pump 3 It is necessary to put an extra 3 phase transfer device for a 3 phase water pump SYSTEM ...

Page 15: ...wear and tear b negligent careless or improper use or handling c non adherence to operating cleaning or maintenance instructions d harsh or adverse Pool Spa water conditions e repair to or alteration of any parts of the 6 1 9 SYSTEM PARAMETERS See Appendix 1 Warranty Agreement Heatseker Nova Inverter Heat Pump supremeheating com au 26 b is defective as a result of any of the events specified in pa...

Page 16: ...Notes Heatseker Nova Inverter Heat Pump supremeheating com au Notes Notes Heatseker Nova Inverter Heat Pump supremeheating com au Notes ...

Reviews: