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Warranty Agreement
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 25
Definitions
1. All capitalised expressions used in this
warranty are defined in paragraph 17.
Warranty
2. Supreme Solar Pty Ltd warrants that its
services in installing the Product will be carried
out with due care and skill and subject to clauses
3, 4, 5 and 6, that the installed Product will be
free from defects in workmanship for a period of
twenty four (24) months after installation
(warranty includes in field labour costs.) The
warranty is given subject to the terms of this
warranty agreement.
3. The Heat Pump included in the Product
carries:
(a) in the case of a Titanium Heat Exchanger,
a ten (10) year limited warranty from
Supreme Solar Pty Ltd, 2/19 Enterprise
Drive, Bundoora, Victoria, 3083
(Phone: (03) 9460 4200,
Email: [email protected]); or
(b) in the case of a Compressor and
Evaporator, a three (3) year limited
warranty from Supreme Solar Pty Ltd,
2/19 Enterprise Drive, Bundoora,
Victoria, 3083 (Phone: (03) 9460 4200,
Email: [email protected]); or
(c) in the case of a Thermostat and
Switches, a twelve (12) month limited
warranty from Supreme Solar Pty Ltd,
2/19 Enterprise Drive, Bundoora,
Victoria, 3083 (Phone: (03) 9460 4200,
Email: [email protected]);
In field labour warranty is applicable in Capital
City Metropolitan areas or within a 25km radius
of an Authorised Supreme Solar Service Agent.
Labour, travel and freight costs incurred as a
result of product failure are excluded from this
warranty after a period of twelve (12) months.
Subsequent costs are to be paid by the original
purchaser.
and is the only warranty given in respect of that
that part of the Product.
4. The Automatic Controller included in the
Product carries:
(a) in the case of an Aqua-Gen 3D
Automatic Controller, a one (1) year
limited warranty from Space Age
Electronics Pty Ltd, PO Box 4382,
Homebush South, New South Wales,
2140 (Phone: (03) 5629 5833, Email:
[email protected]; or
(b) in the case of an Aqua-Gen 3/+,
Aqua-Gen 3BR/+ & Aqua-Gen 3PV/+ or
SSV Series of Automatic Controllers, a
three (3) year limited warranty from
11. Warranty Agreement
Dontek Electronics Pty Ltd, 19 Melrich
Road, Bayswater, Victoria, 3153
(Phone: (03) 9762 8800, Email:
[email protected]); or
(c) in the case of an Aqua-Gen 2 Automatic
Controller, a two (2) year limited
warranty (temperature sensors not
covered) from Dontek Electronics Pty Ltd,
19 Melrich Road, Bayswater, Victoria,
3153 (Phone: (03) 9762 8800, Email:
[email protected]);
and is the only warranty given in respect of that
part of the Product.
5. The Solar Pump included in the Product
carries:
(a) in the case of an SSGL Series Solar Pump,
a two (2) year limited warranty (six (6)
months for commercial installations)
from Supreme Solar Pty Ltd, 2/19
Enterprise Drive, Bundoora, Victoria,
3083 (Phone: (03) 9460 4200, Email:
[email protected]); or
(b) in the case of an SunSol SS Series or
Booster AB Series Solar Pump, a two (2)
year limited warranty. Two (2) year
warranty on the motor, pump body and
seal plate, and a one (1) year warranty on
the mechanical seal from Reltech
Australia Pty Ltd, 43-45 Kylta Road, West
Heidelberg, Victoria, 3081 (Phone: (03)
9459 3838, Email: [email protected]);
A twelve (12) month in field labour warranty is
applicable in Capital City Metropolitan areas or
within a 20km radius of an Authorised Supreme
Solar P/L or Reltech Australia P/L Service Agent.
and is the only warranty given in respect of that
part of the Product.
6. All other components supplied by Supreme
Solar Pty Ltd carry a twelve (12) month limited
warranty and is the only warranty given in
respect of these components of the Product.
Exclusions
7. Supreme Solar Pty Ltd will not be liable
under this warranty where Supreme Solar Pty
Ltd’s reasonable opinion a defect is caused by:
(a) fair wear and tear;
(b) negligent, careless or improper use or
handling;
(c) non-adherence to operating, cleaning or
maintenance instructions;
(d) harsh or adverse Pool/Spa water
conditions;
(e) repair to or alteration of any parts of the
6.1.8 SETTING THE AUTOMATIC STOP TIME
6.1.9 SYSTEM RESET FUNCTION
6.1.9 SYSTEM PARAMETERS
See Appendix 1
Warranty Agreement
Heatseker Nova Inverter Heat Pump
supremeheating.com.au 26
(b) is defective as a result of any of the
events specified in paragraph 7.
What the Purchaser must do
12. Any claim under this warranty must be
made at the earliest stage that the defect
becomes obvious to enable prompt action and to
avoid further damage and must be made no later
than one (1) month of the defect becoming
obvious.
13. Any claim for warranty must be
accompanied by appropriate documentation
which stipulates the date of installation, the
invoice number, the details of the alleged defect
and any other information reasonably required
by Supreme Solar Pty Ltd.
14. Purchaser agrees to pursue any claims in
relation to defective parts against the manufac-
turers or suppliers referred to in clause 3, 4, 5 & 6.
Whole agreement
15. This warranty and any warranties implied
by law which are not capable of being excluded
or modified from the whole warranty agreement
between Supreme Solar Pty Ltd and the Purchas-
er and all other warranties, express or implied,
whether arising by statute or otherwise, are
excluded and cancelled.
Governing law
16. This warranty is governed by the laws of
the State specified in paragraph 17(c).
Defined terms
17.
(a) Purchaser: The person who has
purchased the Product and is able
to produce proof of such purchase
(b) Product Supreme Solar Pty Ltd solar
pool heating system
(c) Governing law
(paragraph 16): Victoria, Australia
Consumer guarantee
18. This warranty is provided in addition to
consumer guarantees and does not alter, limit or
replace them.
system by any person who has not been
authorised by Supreme Solar Pty Ltd to
perform such a repair or alteration;
(f)
act of God, riot, fire or other occurrence
outside normal working conditions; or
(g) by other abuse or misuse caused by the
Purchaser or a third party.
8. Subject to clause 9, any condition or
warranty which would otherwise be implied in
this agreement or in relation to the Product is
hereby excluded.
9. Where legislation implies in this agreement
or in relation to the Product any condition or
warranty, and that legislation avoids or prohibits
provisions in a contract excluding or modifying
the application of or exercise of or liability under
such condition or warranty, the condition or
warranty shall be deemed to be included in this
agreement. However, the liability of Supreme
Solar Pty Ltd for any breach of such condition or
warranty shall be subject to clause 14 and any
other applicable exclusions set out in this
agreement, be limited, at the option of Supreme
Solar Pty Ltd, to one or more of the following:
(a) if the breach relates to goods:
(i) the replacement of the goods or the
supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the cost of having
the goods repaired; and
(b) if the breach relates to services:
(i) the supplying of the services again;
or
(ii) the payment of the cost of having
the services supplied again.
What Supreme Solar Pty Ltd Will Do
10. For defects relating to installation of the
Product, Supreme Solar Pty Ltd will, in its abso-
lute discretion:
(a) repair the Product or pay for the cost of
having the Product repaired; or
(b) replace the Product or supply an
equivalent Product; or
(c) pay for the cost of replacing the Product
or acquiring an equivalent Product;
if the terms and conditions of this warranty are
satisfied. Supreme Solar Pty Ltd will not be liable
for any other loss or damage (including cons
equential or indirect damages).
11. Supreme Solar Pty Ltd reserves the right to
charge the Purchaser, at Supreme Solar Pty Ltd’s
current hourly rate, for the cost of examining the
Product if such examination by Supreme Solar
Pty Ltd reveals that the Product:
(a) is not defective; or
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