SUPREME heatseeker nova, User Manual

Page: 13 / 16

Troubleshooting
Heatseker Nova Inverter Heat Pump supremeheating.com.au 21
Communication Failure
Between Controller and
Converter Board
1. Insufficient Wire
Connection
2. Controller failure
Module Board Failure
Between Outdoor Board
And Module Board
1. Communication wire is
broken.
2. Outdoor board or module
board failure.
Restart the power or change
the broken board.
Module Board Failure
Data is incorrect or module
board failure.
Restart the power or change
the broken board.
Direct Main Current's
Voltage Too High Or Too
Low Protection
1. The pressure is too high
or too low.
2. The inner communication
contractor is broken.
Over Current Protection
1. Electric supply pressure is
too low.
2. The Heat Pump is
overloaded.
The Heating Light is on
EE08
EE10
EE11
EE12
EE13
Defrosting
Communication Failure
Between Converter and
Outdoor Board
Wire connection between
communication wire
and outdoor board is
incorrect.
Restart the power supply
or change the outdoor
board.
EE09
MALFUNCTION
REASONS SOLUTIONS ERROR
1. Check the wire
connection.
2. Restart the power supply
3. Change the controller.
1. Check the power supply.
2. Change the contactor.
1. Check the power supply.
2. Check whether the water
temperature is too high.
HEAT
EE02
ATTENTION
THE FOLLOWING ELECTRICAL WIRING DIAGRAMS ARE
ONLY FOR YOUR REFERENCE, PLEASE CONSULT A SUPREME
HEATING REPRESENTATIVE FOR MORE INFORNMATION.
Troubleshooting
Heatseker Nova Inverter Heat Pump supremeheating.com.au 22
EE02
MALFUNCTION ERROR REASON SOLUTION
LED Displays Actual
Water Temperature,
No Error Code
Displays.
1. Fan not running.
2. Air ventilation is
insufficient.
3. Refrigerant is
insufficient.
Ice On Evaporator
1. Check the location
of heat pump unit
and eliminate any
obstacles to increase
ventalation.
2. Replace or repair the
heat pump unit.
Too Much Ice On
Evaporator.
Water Stains on Heat
Pump Unit
Water Stains.
OBSERVING
REASONS SOLUTIONS MALFUNCTIONS
Short running. 1. Check the cable
connections
between the motor
and the fan- replace
if necessary.
2. Check the location
of the heat pump
unit and eliminate
all obstacles to
increase ventilation.
3. Replace or repair the
heat pump unit.
1. Concreting.
2. Water leakage.
1. No action required.
2. Check the titanium
heat exchanger
carefully to observe
any defects.
3. LED controller
should display:
“Defrosting”
8.2 Other Malfunctions and Solutions- No LED Display
MALFUNCTION ERROR REASON SOLUTION
No Display on LED
No power supply. Check cable + circuit
breaker is connected
LED Controller
Displays The Actual
Water Temperature
1. Water temp is
reaching setting
value, heat pump is
under constant
temperature status.
2. Currently defrosting.
1. Verify water temp
setting.
2. Startup heat pump
after a few minutes.
3. LED controller
should display:
“Defrosting”
LED Controller
Displays Actual Water
Temp No
Error Codes.
1. The incorrect mode
has been chosen.
2. Figures show
defects.
3. Controller defect.
Heat pump is not
running.
Water temperature is
cooling when heat
pump runs in heating
mode.
LED Controller
Displays Real Time
Heat pump on
standby.
Start heat pump to run. Heat pump is not
running.
OBSERVING
REASONS SOLUTIONS
MALFUNCTIONS
Heat pump is not
running.
HEAT
1. Adjust the Mode.
2. Replace the defect
LED wire controller,
and then check the
status, verifying the
water inlet and
outlet temperature.
3. Replace or repair
the heat pump unit.