7. WARRANTY
SUPREME FIREPLACES INC. warrants that the factory-built fireplaces, fireplace inserts, and stoves
will be free from defects in material and workmanship, under normal use and service, for a period of
twenty-five (25) years
from the date of purchase.
This warranty is only intended for the original retail purchaser, given that the product was purchased
from SUPREME FIREPLACES INC. or one of its authorized dealers. This warranty is conditional
upon correct installation and intended use of the products and does not cover damages caused by
misuse. This warranty shall be void if the fireplace and stove is not installed by an authorized qualified
technician in accordance with the installation instructions in the manual provided with this product.
The installation must meet local and national building codes.
WARRANTY LIMITATIONS:
NOTE: Over the years, a slight distortion may occur on the firebox sides; this does not affect the
functionality or the safety of the fireplace insert. Abuse and improper use of the unit may cause
irreversible damage and will void the warranty.
I.
During the first two years of the Limited Warranty, SUPREME FIREPLACES INC. will provide
replacement parts at no charge and will also pay for reasonable labor costs, except for the
parts listed in the EXCLUSIONS portion of this warranty.
II.
During the third through the fifth year of the limited warranty, SUPREME FIREPLACES INC.
will provide replacement parts (if available) at no charge, except for the parts mentioned in the
EXCLUSIONS portion of this warranty. Supreme Fireplaces Inc. shall not be responsible for
any labor costs.
III.
From the sixth through the twenty-fifth year of the limited lifetime warranty, SUPREME
FIREPLACES INC. will provide replacement parts (if available) at 50% of the retail price,
except for the parts listed in the EXCLUSIONS portion of this warranty. SUPREME
FIREPLACES INC. shall not be responsible for any labor costs.
Transportation and other related costs or expenses arising from the replacement or repair of defective
parts will not be covered by this warranty, nor will SUPREME FIREPLACES INC. assume
responsibility for them.
EXCLUSIONS:
SUPREME FIREPLACES INC. shall not be responsible for any labor costs for the replacement or
repair of any electrical components, painted/plated parts, secondary air burning system, and the
combustion air control.
The following parts are guaranteed for 1 year: blowers, painted/plated parts, secondary air burning
system, and door gasket.
The following parts are guaranteed for 90 days: ceramic glass (
thermal breakage ONLY
).
This warranty applies to normal residential use only. Damages caused by acts nature or natural
disasters, accidents, over firing, misuse, abuse, negligence, improper installation, alterations or
substitutions of components of the fireplace insert, abrasives, chemical cleaners, and negligence are
not covered by this warranty. Burning anything other than natural wood will damage your fireplace
and void the warranty.
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