3-3
Chapter 3: Troubleshooting
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently
Asked Question' (FAQ) sections in this chapter or see the FAQs on our
web site (http://www.supermicro.com/support/faqs/) before contact-
ing Technical Support.
2. BIOS upgrades can be downloaded from our web site at
http://www.supermicro.com/support/bios/ .
Note: Not all BIOS can be flashed depending on the modifications
to the boot block code.
3. If you still cannot resolve the problem, include the following information
when contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when
your system first boots up)
•System configuration
4. Distributors: For immediate assistance, please have your account number
ready when placing a call to our technical support department. We can
be reached by e-mail at [email protected] or by fax at:
(408) 503-8000, option 2.
3-3
Frequently Asked Questions
Question: What are the various types of memory that my mother-
board can support?
Answer:
The X5DA8/X5DAE supports up to 12 GB of registered ECC DDR-
266/200 (PC2100/1600) memory. The X5DAL-G/X5DAL-TG2 supports up to
8 GB of registered ECC or unbuffered DDR-266/200 (PC2100/1600) memory.
It is strongly recommended that you do not mix memory modules of different
speeds and sizes.
Question: How do I update my BIOS?
Answer:
It is recommended that you
do not
upgrade your BIOS if you are
experiencing no problems with your system. Updated BIOS files are located
on our web site at http://www.supermicro.com/support/bios/. Please check
our BIOS warning message and the info on how to update your BIOS on our
web site. Also, check the current BIOS revision and make sure it is newer
than your BIOS before downloading. Select your motherboard model and
download the BIOS file to your computer. Unzip the BIOS update file and
Summary of Contents for X5DA8
Page 1: ... SUPER X5DA8 SUPER X5DAE SUPER X5DAL G SUPER X5DAL TG2 USER S MANUAL Revision 1 1c SUPER ...
Page 9: ...Chapter 1 Introduction 1 3 Introduction Notes ...
Page 11: ...Chapter 1 Introduction 1 5 Introduction Figure 1 2 SUPER X5DAE Image ...
Page 13: ...Chapter 1 Introduction 1 7 Introduction Figure 1 4 SUPER X5DAL TG2 Image ...
Page 54: ...2 24 SUPER X5DA8 X5DAE X5DAL G X5DAL TG2 User s Manual Notes ...
Page 60: ...3 6 SUPER X5DA8 X5DAE X5DAL G X5DAL TG2 User s Manual Notes ...
Page 86: ...A 6 SUPER X5DA8 X5DAE X5DAL G X5DAL TG2 User s Manual Notes ...
Page 92: ...B 6 SUPER X5DA8 X5DAE X5DAL G X5DAL TG2 User s Manual Notes ...