Supermicro SuperServer 620BT-HNC8R, User Manual, Page: 83 / 123

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Chapter 7: Troubleshooting and Support
7.3 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all of the
procedures below and still need assistance, refer to the
Technical Support Procedures or
Returning Merchandise for Service section(s) in this chapter. Power down the system before
changing any non hot-swap hardware components.
No Power
1. Check that the power LED on the motherboard is on.
2. Make sure that the power connector is connected to your power supply.
Figure 7-3. Location of the MB Power LED
BAR CODE
BIOS
LICENSE
BMC CODE
REV:1.00
CPU1
PCH
JNCSI
BMC
CPU1 CPU1
CPU2
CPU2
SATA
1
SXB5
SLOT1
JAIOM
JUSB1
JUIDB1
UID_LED1
JTPM1
BT1
FAN4
FAN3
JVGA1
JRK1
JPME1
X12DPT-B6
CPU2
JBT1
LED2
JPFR3
JPFR2
JPFR1
JPWR2
JPWR1
JPWR4
JPWR3
CPU1 PCIE 4.0 X16
I-SA
TA
0~7
S-SA
TA
2~5
AIOM CPU1 PCIE 4.0 X16
CPU1 PCIE 4.0 X8
S-SA
TA
0~1
SLOT2
CPU2 PCIE 4.0 X16
SXB4
CPU1 PCIE 4.0 X8
SXB3
CPU1 PCIE 4.0 X16
SXB2
SXB1
CPU2 PCIE 4.0 X8
CPU2 PCIE 4.0 X16
TPM/PORT80
P2-DIMMF1 P2-DIMME1 P2-DIMMH1 P2-DIMMG1 P2-DIMMG2
P2-DIMMC2 P2-DIMMC1
VGA
P2-DIMMD1 P2-DIMMA1 P2-DIMMB1
UID/BMC RESET
COM1
BMC_LAN
CMOS CLEAR
P1-DIMMA1 P1-DIMMC1 P1-DIMMD1 P1-DIMMC2 P1-DIMMG1 P1-DIMMG2 P1-DIMMH1 P1-DIMME1 P1-DIMMF1 P1-DIMMB1
JCOM1
BMC_LAN1
SLOT2A
USB0/1(3.0)
JCPLD1