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SuperiorFireplaces.us.com
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT
:
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes
may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance produces unwanted
odors
1. Appliance burning vapors from
paint, hair spray, glues, cleaners,
chemicals, new carpet, etc. (See
IMPORTANT
statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak.
See Warning state-
ment at top of Page
1. Open window to ventilate
room. Stop using odor caus-
ing products while appliance
is running
2. Refi ll supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 15
)
Appliance shuts off in use (ODS
operates)
1. Not enough fresh air is avail-
able
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot
(see Cleaning
and Maintenance,
Page 30
)
Gas odor even when control knob
is in OFF position
1. Gas leak.
See Warning state-
ment at top of Page
2. Control valve or gas control
defective
1. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 15
)
2. Replace control valve or gas
control
Gas odor during combustion
1. Foreign matter between con-
trol valve and burner
2. Gas leak.
See Warning state-
ment at top of Page
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions,
Page 15
)
Log set cycles to pilot, but room
temperature drops to a lower
than ideal level before log set
comes back on
1. Hand-held remote control is
too close to appliance
1. Move hand-held remote con-
trol unit farther away from the
appliance
