Sunbeam Arctic Dawn, User Manual

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17
Frequently asked questions
OF YOUR WARMING PRODUCT
Q I have heard that some warming products have Electromagnetic Fields (EMFs).
What is this?
A EMF stands for Electromagnetic Field. This is an electrical field that surrounds any
wire that has current flowing along its length. Although several studies have been
conducted to evaluate the impact, EMFs have not been proven to be harmful. In
any event, Sunbeam has reduced the strength of EMFs in its blankets/mattress
pads/throws to very low levels.
Q What do I do if my pet chews the cord, I lose my controller, or the controller does
not operate properly?
A Please stop using the warming product immediately. Call our Consumer Service
number listed under How to Obtain Warranty Service and ask for instructions on
how and where to send the warming product.
Q My control feels warm to the touch: Is this a problem?
A No. The control will feel warm to the touch when functioning properly.
Q My warming product doesn’t operate.
A Follow instructions on the flag tag. Unplug the system from wall outlet. Check that
the control is well connected to the module. Plug the power cord into the wall
outlet to reset the control. Press “On/Off” or “On” and set at the highest setting
and wait 20 minutes. Try this twice. If the system still does not operate, disconnect
the power cord and contact consumer service at the 800 number listed under How
to Obtain Warranty Service.
Q Who should NOT use the warming blanket, warming mattress pad, or warming
throw?
A The following people should NOT use the warming blanket, warming mattress pad,
or warming throw:
• An infant
• A child
• An incapacitated person
• A paraplegic
• A quadriplegic
• A diabetic
• Anyone insensitive to heat
• Anyone who cannot clearly understand the
instructions and/or operate the controls
Q What do the Underwriters Laboratories (UL) or (ETL) labels mean? What do either
of these labels mean about safety of Sunbeam warming products?
A Underwriters Laboratories (UL) develops product safety standards for a large range
of products and performs independent tests based on these standards. Products
tested by UL and which have passed all the safety standards are permitted to bear
the UL label. Intertek Testing Services (ETL) is a certified, independent testing
organization that tests products in accordance with UL safety standards and issues
the ETL label for those products that meet the relevant UL standards. All Sunbeam
products are tested to UL standards and bear either the UL or ETL label to indicate
that the product meets or exceeds UL/ETL safety standards for warming products.