Questions and Answers
S Y M P T O M
POTENTIAL REASONS AND SOLUTIONS
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Iron should be plugged into a 120 volt, AC electrical outlet only.
Iron does not heat
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The slide control must at least be set at the desired temperature.
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The auto shut-off feature may have been activated, unplug iron,
wait 10 seconds & plug in.
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The water tank may be empty. Add water.
Iron does not steam
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Make sure the steam button is depressed. (On variable steam models.
the slide control must be in one of the three steam positions). .
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Use only temperature settings at or above Polyester,
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Do not set to steam setting until selected temperature has been
reached. Make sure iron is pre-heated
minutes.
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Gently tap the soleplate on the ironing board once or twice to clear
any blockage of steam valve.
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Your iron may spit or leak water from the steam vents if you try to get
steam when the temperature setting is too low. Use only
temperature settings in steam range shown on the Temperature
and Steam Guide.
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Make sure iron has reached selected temperature before ironing.
Iron splits water or
Pre-heat iron
minutes.
leaks water from
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If the iron leaks when turned DFF or while DRY ironing,
steam vents
make sure the steam control is set to NO STEAM Position,
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Iron may have been overfilled. Turn it off. Follow instructions for
emptying the water tank. Remove some of the water. Let iron cool,
then dry it off. Replug iron into electrical outlet and reheat.
After 1% minutes, set to ‘steam”. Follow USING AS A STEAM IRON
instructions.
Note: For additional assistance please call the Iron Hotline
l-800-597-5978
Iron Storage
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When you’ve finished ironing, turn the temperature guide to the MIN position and push down
or slide the button to the OFF position.
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Remove the cord from the outlet by grasping the plug rather than pulling the cord.
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Empty the water tank AFTER EACH USE while the iron is still HOT.
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Allow the iron to COOL COMPLETELY before putting it away. Wrap the cord loosely around
the heel rest. WRAPPING TOO TIGHTLY CAN DAMAGE THE CORD.
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Always store the iron ON ITS HEEL REST with the temperature control knob in the MIN position.
DO NOT store In the carton, as any residue of moisture may cause the soleplate to discolor.
Environmental Note
Irons with the automatic shut-off feature may contain a small amount of mercury in the auto-off
switch. The mercury switch should be removed for recycling before the iron is thrown away
Please contact your local recycling center for information regarding
proper disposal of the iron.
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