Sun Microsystems Sun Secure Global Desktop 4.5 User Manual Download Page 3

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iii

Contents

Preface

vii

Using Sun Secure Global Desktop

Logging In

User Names and Passwords

▼

How to Log In to SGD

Potentially Unsafe Connection Message

▼

How To Deal With a Potentially Unsafe Connection Message

The SGD Webtop

Menu Bar

Applications Area

Printing Area

Information Area

User Name

Secure Connection Status

Using Applications

Running Applications

Number of Instances of an Application

What If I Get an Error Message When Starting an Application?

Suspending and Resuming Applications

Summary of Contents for Sun Secure Global Desktop 4.5

Page 1: ...Submit comments about this document at http docs sun com app docs form comments Sun Secure Global Desktop 4 5 User Guide Part No 820 6690 10 April 2009 Revision 01 Sun Microsystems Inc www sun com ...

Page 2: ...its réservés Sun Microsystems Inc détient les droits de propriété intellectuels relatifs à la technologie incorporée dans le produit qui est décrit dans ce document En particulier et ce sans limitation ces droits de propriété intellectuelle peuvent inclure un ou plus des brevets américains listés à l adresse http www sun com patents et un ou les brevets supplémentaires ou les applications de breve...

Page 3: ...ow To Deal With a Potentially Unsafe Connection Message 6 The SGD Webtop 6 Menu Bar 7 Applications Area 8 Printing Area 8 Information Area 8 User Name 8 Secure Connection Status 9 Using Applications 9 Running Applications 9 Number of Instances of an Application 10 What If I Get an Error Message When Starting an Application 11 Suspending and Resuming Applications 11 ...

Page 4: ...16 Printing from UNIX Platform Applications to UNIX Linux or Mac OS X Platform Computers 16 Printing from UNIX Platform Applications to a Windows Computer 17 Printing From Windows Applications 17 Printing from Windows Applications to UNIX Linux or Mac OS X Platform Computers 18 Printing from Windows Applications to a Windows Computer 18 PDF Printing 19 Using PDF Printing 19 Printing Troubleshootin...

Page 5: ...osoft Windows Platforms 30 How to Install the SGD Client Manually on Solaris OS and Linux Platforms 31 Logging In Using the SGD Client 32 How to Configure the SGD Client 32 B Advanced Configuration 35 Client Settings 35 Changing the Login Page URL 36 Changing the Language 36 Changing Proxy Settings 36 Specifying an Alternative PDF Viewer 36 Printing 37 Configuring Your Client Printers 37 Accessing...

Page 6: ...vi Sun Secure Global Desktop 4 5 User Guide April 2009 Glossary 43 Index 47 ...

Page 7: ...ok Is Organized Chapter 1 describes how to use SGD to run applications from your computer Appendix A describes how to install the SGD Client manually on your computer Appendix B discusses configuration settings for advanced users of SGD Appendix C describes the available profile settings A Glossary of words and phrases and their definitions is also included Related Documentation The following tabl...

Page 8: ...n is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the following document title and part number in the subject line of your email Sun Secure Global Desktop 4 5 User Guide part number 820 6690 10 Application Title Part Number Format Location Release Notes Sun Secure Global Desktop 4 5 Rel...

Page 9: ...connection to safeguard corporate and private data With SGD you access all the applications that you can run from a single place the webtop To access a webtop all you need is a browser with Java technology enabled This manual guides you through the basics of using SGD It describes how to log in and log out of the software as well as how you can use SGD to run applications Logging In This section d...

Page 10: ... http server example com sgd where server example com is the name of the SGD server Note If Java technology is not enabled in your browser a warning message is shown You must enable Java technology in your browser before proceeding The SGD Login dialog box is shown See FIGURE 1 1 User Name and Password Description SGD server When you log in to SGD you need to type a user name and password so that ...

Page 11: ...Login Dialog Box Note If JavaScript is not enabled in your browser a warning message is displayed beneath the login dialog box 2 Type in your SGD user name and password 3 Click the Login button While SGD is starting up the splash screen is shown See FIGURE 1 2 ...

Page 12: ...essage that is shown the first time you connect to an SGD server See FIGURE 1 3 FIGURE 1 3 Initial Connection Dialog Box 4 Optional Click the View Certificate button The Certificate Details dialog box is shown This screen enables you to view security certificate details to ensure that the server you are connecting to can be trusted See FIGURE 1 4 ...

Page 13: ... to the connection Once you have clicked Yes you do not see the security message again unless there is a problem with the connection The SGD Client icon is displayed in the task bar as shown in FIGURE 1 5 FIGURE 1 5 SGD Client Task Bar Icon The SGD webtop is displayed See FIGURE 1 7 Potentially Unsafe Connection Message If there is a security problem with the connection to the SGD server a Potenti...

Page 14: ...th a Potentially Unsafe Connection Message 1 Click the View Certificate button and make a note of the certificate details 2 Click the Reject button to cancel the connection and contact your SGD Administrator The SGD Webtop Your webtop is a special web page that lists the applications you can run through SGD and enables you to run them FIGURE 1 7 shows the different areas of the webtop ...

Page 15: ...ns for logging out and for displaying help and diagnostics information See Logging Out on page 27 for more information about logging out of SGD Name Description 1 Menu bar Includes Logout Help and Info buttons 2 Applications area Lists the applications that you can run 3 Printing area Enables you to manage your print jobs 4 Information area Displays error messages and system information ...

Page 16: ... remove an application from the list of applications that you can run If you want more applications contact an SGD Administrator However you can choose how and when your applications display on your webtop You do this by creating webtop groups See Application Groups on page 21 Printing Area The Printing area of the webtop includes links that enable you to list and control your print jobs See Print...

Page 17: ...ndard connection Secure connections to SGD are available only if an SGD Administrator has enabled them You might not automatically receive a secure connection or you might only get a secure connection under certain circumstances Contact your SGD Administrator if you do not get a secure connection when you need one Using Applications Use the Applications area of the webtop to start stop and manage ...

Page 18: ...p and a number appears in brackets after it The session toolbar also appears below the application name The session toolbar is used to suspend resume or end an application FIGURE 1 10 shows the webtop link when two instances of an application are running FIGURE 1 10 Webtop Link When the Application is Running The number in brackets is the number of separate instances of the application that you ha...

Page 19: ...u resume the application As an application is still running even though it is not displayed you can start writing an urgent report in the office and then log out of SGD at the end of the day The application is suspended When you get home you can log in to SGD again resume the application and carry on writing the report Suspending and resuming applications is done using the session toolbars on the ...

Page 20: ...le until you log out Do I Lose My Work If I Close My Browser No you do not lose any work if you accidentally close your browser without logging out or if your browser crashes You can restart your browser and log in to SGD to display your webtop Resumability Settings Description Not Resumable This application exits when you log out of SGD You cannot suspend or resume non resumable applications Note...

Page 21: ...gain that you are the same user as before because you are not using a unique user name and password See also User Name on page 8 Changing the Way an Application is Displayed Your SGD Administrator defines how an application is displayed on your desktop For example if the application is displayed full screen or in a desktop window A graphical application that is displayed in a desktop window can be...

Page 22: ...any user name and password that has already been saved for the application server This is useful if you want to run an application as another user If the Save This Password check box is selected the new user name and password are saved replacing any previously saved user name and password for you on this application server This user name and password is used for any other applications you run on t...

Page 23: ...hows the number of jobs currently in the print queue and includes controls for managing your print jobs as shown in FIGURE 1 13 FIGURE 1 13 Printing Area of the SGD Webtop When documents are printing the webtop tells you how many print jobs are in the queue Click the Pause link to temporarily stop printing The printer icon changes to show you when printing is paused as shown in FIGURE 1 14 FIGURE ...

Page 24: ...computer Printing from UNIX Platform Applications to UNIX Linux or Mac OS X Platform Computers From a terminal window on the application server you can print a file to your default printer by typing the following command Alternatively you can specify any client printer that your SGD Administrator has configured For example if a client printer named salesprinter has been configured by your SGD admi...

Page 25: ... be configured by your SGD Administrator Printing From Windows Applications SGD enables you to print from Windows applications to a printer attached to your computer Printing from Windows Applications to UNIX Linux or Mac OS X Platform Computers If you print from a Microsoft Windows application to a UNIX Linux or Max OS X platform computer you see the client printers that have been configured by y...

Page 26: ...computer you see some all or none of the printers that are attached to the client and also the printers that are attached directly to the application server The SGD Administrator configures the client printers you can see In the application server s Print dialog box the printers on your client are designated by Sun SGD in the printer name as shown in FIGURE 1 15 PDF Printing With SGD you can also ...

Page 27: ... Linux platform application server you print in the normal way specifying a PDF printer as part of the print command For example The file must be a PostScript file so the application must be able to output PostScript On Windows computers the PDF file is displayed in the Adobe Reader Depending on the printer you select either of the following applies If the Universal PDF Printer printer is selected...

Page 28: ...is set up correctly For example by printing a web page to the printer from a browser Have You Printed To the Correct Printer You can choose a printer to print to If you do not select a printer output is sent to your default printer To see which printer is your default printer point to the printer icon on your webtop A popup shows the name of your default printer If you want to change your default ...

Page 29: ...Administrator has configured SGD to let you do this You can only edit profiles from a webtop On your webtop click the Edit button in the Applications area of the webtop and then click the Client Settings tab You can only edit your own profiles and you can only edit the profile for the SGD server you are currently connected to When you first edit a profile the settings are the ones that your SGD Ad...

Page 30: ...he group To hide the applications and the group so that they do not display on your webtop you deselect the check box next to I Want to See This Group on My Webtop When I Log In To hide the contents of the group so that only the group name is displayed when you first log in you deselect the check box next to I Want to See the Contents of This Group When I Log in FIGURE 1 16 Creating a New Group Us...

Page 31: ...r making a change you must click Update Using SGD From Your Desktop Start or Launch Menu You can use SGD from your desktop Start or Launch Menu This is called Integrated mode When you use SGD in Integrated mode the links for starting applications display in your desktop Start or Launch Menu instead of on your webtop This means you can run applications through SGD in the same way as applications in...

Page 32: ... System Login check box d Optional If you want the SGD Client to log you in automatically to SGD when it starts select the Automatic Client Login check box Your SGD Administrator can tell you whether you can use automatic logins e Optional Configure the proxy server settings Your SGD Administrator can tell you what proxy server settings to use f Click Save 4 Log out of SGD Working With the Start o...

Page 33: ...log in using the Start or Launch Menu If you start a browser and log in your applications are not displayed in the Start or Launch Menu FIGURE 1 20 Webtop Content Links in the Desktop Start or Launch Menu Displaying a Webtop If you need to display a webtop for example to be able to edit your profile resume a suspended application or manage printing you click the Webtop link in the Start or Launch ...

Page 34: ...ion Groups If you have arranged any of your webtop content to display in groups those groups are also used in the Start or Launch Menu If the group is configured to hide webtop content the content does not display in the Start or Launch Menu Using My Desktop My Desktop is a feature that enables you to log in and display a full screen desktop application without displaying your webtop My Desktop di...

Page 35: ...using the SGD webtop or you are using SGD from the desktop Start or Launch Menu Logging Out of the SGD Webtop Always log out of SGD before closing your browser Click the Logout button on your webtop and click OK when prompted for confirmation See FIGURE 1 21 FIGURE 1 21 Log Out Button on the Webtop Logging Out Using the Start or Launch Menu To log out of SGD in Integrated mode you click the Logout...

Page 36: ...28 Sun Secure Global Desktop 4 5 User Guide April 2009 ...

Page 37: ... only if you want to install the SGD Client manually You do not need superuser root or administrator privileges to install the SGD Client On Microsoft Windows platforms the SGD Client is installed in the C Program Files Sun Secure Global Desktop Client directory by default but you can choose a different installation directory when you install the software A shortcut for the SGD Client is added to ...

Page 38: ...http server example com The SGD web server Welcome page is displayed as shown in FIGURE A 1 FIGURE A 1 SGD Welcome Page 2 Optional Select your preferred language Click one of the flags at the top of the Welcome page The Welcome page is displayed in the selected language 3 Click Install the Sun Secure Global Desktop Client The Sun Secure Global Desktop Client page is displayed ...

Page 39: ...GD Client installation program is sgdcwin lang exe where lang is the selected language 5 Change to the temporary directory and install the SGD Client Double click sgdcwin lang exe and follow the instructions on the screen How to Install the SGD Client Manually on Solaris OS and Linux Platforms 1 In a browser go to an SGD web server For example http server example com The SGD web server Welcome pag...

Page 40: ...nt The Sun Secure Global Desktop Client page is displayed 4 Download the SGD Client tar file Click Download the Secure Global Desktop Client for platform where platform is the operating system for your computer platform Save the tar file to a temporary directory on your computer Tar file names indicate a platform as follows sgdci3so tar for Solaris Operating System Solaris OS on x86 platforms sgdc...

Page 41: ...lient The first time you start the SGD Client it asks for the following information The Uniform Resource Locator URL of the SGD server to which it connects This is usually http server example com sgd where server example com is the name of an SGD server The proxy settings to use The settings can be determined from your default browser requiring Java technology or you can type them in 1 Start the S...

Page 42: ...port in the fields provided 4 Click the Connect button to connect to the SGD server Your default browser is loaded and the SGD Login dialog is displayed 5 Log in to SGD Type in your SGD user name and password at the SGD Login dialog Click the Login button to log in to SGD 6 Log out of SGD Click the Logout button on the SGD webtop menu bar The Client Connection settings you have entered are used by...

Page 43: ...mputer on page 38 Client Settings You can change some of the following settings for your SGD Client Login page Uniform Resource Locator URL Language Proxy settings Portable Document Format PDF viewer To display the Client Settings tab you click the Edit button in the Applications area of the webtop You can only edit client settings for the SGD server you are currently connected to Note Your SGD Ad...

Page 44: ...re using SGD from the desktop Start or Launch Menu Changing Proxy Settings You use the settings in the Proxy section of the Client Settings tab to specify the proxy servers used by the SGD client The default setting is to use the same proxy server settings as your browser But you can enter manual settings for an HTTP proxy server Specifying an Alternative PDF Viewer When printing PDF files on UNIX...

Page 45: ...file or ask your SGD Administrator for a template file that you can install and edit The format of the printer configuration file is as follows UNIX printer_name windows_driver printer_type printer_name windows_driver printer_type printer_name is the name of the printer as it is known to the lp or lpr system on the computer windows_driver is the name of the printer driver to use when printing from...

Page 46: ...he form path type label where path is the absolute path name of the client file system type is either unknown fixed floppy cdrom or remote label is the name used in the application session Use a separate line for each drive and separate each of the fields with a space or a tab If either the path or the label fields contains spaces or tabs enclose the field in quotes You can use environment variabl...

Page 47: ... configure in a profile Description of Profile Settings Each time the SGD Client starts it uses a profile A profile is a group of configuration settings that control the SGD Client The following table lists the settings available in a profile with a description of what they do ...

Page 48: ... Integrated mode If disabled the applications you can run are displayed on a webtop in a browser With Integrated mode you cannot suspend and resume individual applications or pause and resume individual print jobs This is disabled by default Automatic Client Login If enabled as soon as the SGD Client starts it attempts to log you in automatically to SGD Your Administrator can tell you whether auto...

Page 49: ...t Transfer Protocol HTTP proxy server If the proxy settings are determined from a browser the settings are stored and used the next time the SGD Client starts If Establish Proxy Settings on Session Start is enabled the SGD Client obtains the proxy settings from the browser every time it starts The stored proxy settings are not used If Automatic Client Login is selected the Establish Proxy Settings...

Page 50: ...42 Sun Secure Global Desktop 4 5 User Guide April 2009 ...

Page 51: ...s you access your applications using a browser on any computer B browser Software you run on your computer to access SGD For example Microsoft Internet Explorer or Mozilla Firefox I Integrated mode The mode of operation when you run SGD from the desktop Start or Launch Menu Applications are started by clicking links in the Start or Launch Menu ...

Page 52: ... of configuration settings that control the SGD Client S server A computer or software that provides services to other computers The SGD server enables you to see your webtop Other servers might run the applications that are listed on your webtop SGD Administrators The people who can configure SGD put links on user s webtops and set up applications SGD server The SGD software you log in to using y...

Page 53: ...Glossary 45 W webtop The special web page you see when you log in to SGD The webtop provides access to your applications ...

Page 54: ...46 Sun Secure Global Desktop 4 5 User Guide April 2009 ...

Page 55: ...y 13 starting 9 suspending 11 Applications area 8 authentication applications 14 B browser closing 13 Java technology enabled 2 JavaScript enabled 2 C cancelling applications 10 client drives accessing 38 client install 29 client printers configuration 37 clipboard 14 copying 14 D desktop Start Menu application links 10 using SGD from 10 23 24 41 desktops full screen 26 diagnostics information 8 E...

Page 56: ...ings changing 36 R resuming applications 10 11 S scalable windows 13 secure connections 9 SGD adding links to the desktop Start Menu 23 glossary of terms 43 introduction 1 logging out 27 splash screen 3 SGD Client manual install 29 shared accounts closing the browser 13 webtop username 9 splash screen 3 SSL connections 9 standard connections 9 Start Menu 10 suspending applications 10 11 U Universa...

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