Sun Microsystems SPARC T5120 Service Manual Download Page 45

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Detecting and Managing Faults

Related Information

■

“Managing Components With Automatic System Recovery Commands” on
page 50

Faults Displayed by

show faulty

The ILOM

show faulty

command will display the following kinds of fault

information.

■

Environmental faults

■

Invalid configurations

■

Faults detected during POST session

■

Faults detected by predictive self-healing (PSH) feature

Summary of Contents for SPARC T5120

Page 1: ...ments about this document by clicking the Feedback link at http docs sun com Sun SPARC Enterprise T5120 and T5220 Servers Service Manual Part No 820 2181 13 July 2009 Revision A Sun Microsystems Inc w...

Page 2: ...ncept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who...

Page 3: ...eloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox...

Page 4: ......

Page 5: ...on Sun SPARC Enterprise T5120 Servers 5 Rear Panel Components and Indicators on Sun SPARC Enterprise T5120 Servers 8 Front Panel Controls and Indicators on Sun SPARC Enterprise T5220 Servers 9 Rear P...

Page 6: ...y POST 30 Example of show faulty Output for Faults Detected by PSH Technology 30 Clear FRU Faults Manually 31 Display FRU Information With the show Command 32 Create an ALOM CMT Shell 32 Detecting Fau...

Page 7: ...Service the System 57 General Safety Information 57 Safety Symbols 57 Electrostatic Discharge Safety Measures 58 Antistatic Wrist Strap Use 58 Antistatic Mat 59 Essential Tools 59 Find the Chassis Ser...

Page 8: ...Reference 79 Servicing Motherboard Components 81 Servicing FB DIMMs 81 Memory Fault Handling Overview 82 Identify Faulty FB DIMMs Using the show faulty Command 83 Identify Faulty FB DIMMs Using the FB...

Page 9: ...a Battery 113 Install a Battery 114 Servicing the SCC Module 114 SCC Module Overview 114 Remove a Faulty SCC Module 115 Install a New SCC Module 116 Servicing the Motherboard Assembly 117 Motherboard...

Page 10: ...odule Overview 139 Remove the DVD USB Module 139 Install the DVD USB Module 141 Servicing Fan Power Boards 143 Fan Power Board Overview 143 Remove the Fan Power Board 143 Install the Fan Power Board 1...

Page 11: ...ply Backplane 170 Servicing Paddle Cards 171 Paddle Card Overview 172 Remove the Paddle Card 172 Install the Paddle Card 173 Returning the Server to Operation 175 Install the Top Cover 175 Reinstall t...

Page 12: ...troller Cards in Eight Disk Capable SPARC Enterprise T5120 Servers 193 Identifying FRUs in Sun SPARC Enterprise T5220 Servers 195 Motherboard Components in T5220 Servers 196 I O Components in Sun SPAR...

Page 13: ...o use the information in this document you must have experience working with advanced server technology UNIX Commands This document might not contain information on basic UNIX commands and procedures...

Page 14: ...T5220 Servers Product Notes 820 2176 PDF Online Getting Started Sun SPARC Enterprise T5120 Server Getting Started Guide 820 4417 Printed Ships with system Getting Started Sun SPARC Enterprise T5120 S...

Page 15: ...y or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Sun Welcomes Your Comments Sun is interested in improving...

Page 16: ...xvi Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual part number 820 2181 13...

Page 17: ...ernal System Cables for Sun SPARC Enterprise T5220 Servers on page 5 Front Panel Controls and Indicators on Sun SPARC Enterprise T5120 Servers on page 5 Rear Panel Components and Indicators on Sun SPA...

Page 18: ...t of the system This board is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable This board also supports a top cover safety interlock kill switch Paddle card...

Page 19: ...distributes main 12V power from the power supplies to the rest of the system This board is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable This board also...

Page 20: ...e This board includes the connectors for the hard drives This board also contains the interconnect for the front I O board Power and Locator buttons and system component status LEDs Each drive has its...

Page 21: ...ons and the various status and fault LEDs Note The front panel also provides access to internal hard drives the removable media drive and the two front USB ports Cable Description Top cover interlock...

Page 22: ...IGURE Front Panel Controls and Indicators on Sun SPARC Enterprise T5120 Servers Figure Legend 1 Locator LED and button 5 Hard Drive map 2 Service Required LED 6 Power Supply Service Required LED 3 Pow...

Page 23: ...running in its normal operating state No service actions are required Fast blink System is running in standby mode and can be quickly returned to full function Slow blink A normal but transitory acti...

Page 24: ...ts PCIe ports 10 Gbit Ethernet XAUI ports if equipped and power supplies on the rear panel of Sun SPARC Enterprise T5120 servers It also shows the locations of the rear panel LEDs FIGURE Rear Panel Co...

Page 25: ...he ILOM command set SYS LOCATE value Fast_Blink Issuing the ALOM CMT command setlocator on Pressing the Locator button Service Required LED amber If on indicates that service is required POST and ILOM...

Page 26: ...IGURE Front Panel Controls and Indicators on Sun SPARC Enterprise T5220 Servers Figure Legend 1 Locator LED and button 5 Power Supply Service Required LED 2 Service Required LED 6 Overtemp LED 3 Power...

Page 27: ...s running in its normal operating state No service actions are required Fast blink System is running in standby mode and can be quickly returned to full function Slow blink A normal but transitory act...

Page 28: ...of the I O ports PCIe ports 10 Gbit Ethernet XAUI ports if equipped and power supplies on the rear panel FIGURE Rear Panel Components and Indicators on Sun SPARC Enterprise T5220 Servers Figure Legend...

Page 29: ...ired POST and ILOM are two diagnostics tools that can detect a fault or failure resulting in this indication The ILOM show faulty command provides details about any faults that cause this indicator to...

Page 30: ...Amber or Green Speed indicator Amber on The link is operating as a Gigabit connection 1000 Mbps Green on The link is operating as a 100 Mbps connection Off The link is operating as a 10 Mbps connecti...

Page 31: ...3 Related Information Identifying FRUs in SPARC Enterprise T5120 Servers on page 181 Identifying FRUs in Sun SPARC Enterprise T5220 Servers on page 195 Diagnostic Tools Overview The service processor...

Page 32: ...tions for repair The LEDs ILOM PSH and many of the log files and console messages are integrated For example when the Solaris software detects a fault it displays the fault logs it and passes informat...

Page 33: ...in under one account and at the same time issue ALOM CMT shell commands while operating in another account Related Information Diagnostics Tools Quick Reference on page 17 Diagnostics Tools Quick Refe...

Page 34: ...18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 FIGURE Diagnostics Flowchart...

Page 35: ...s Environmental faults Solaris Predictive Self Healing PSH detected faults POST detected faults Faulty FRUs are identified in fault messages using the FRU name TABLE Service Related Commands on page 2...

Page 36: ...Knowledge Article web site for additional information The Knowledge Article for the fault is located at the following link http www sun com msg message ID where message ID is the value of the sunw msg...

Page 37: ...System Faults and the Corresponding LED States Component Fault Fault LEDs Lit Additional Information Power supply Service Required LED front and rear panel Front panel Power Supply Fault LED Individu...

Page 38: ...71 Install a Hard Drive on page 73 FB DIMM Service Required LED front and rear panel FB DIMM Fault LED on motherboard when FB DIMM Locate button is pressed See these sections Servicing the Motherboar...

Page 39: ...are identified in fault messages using the FRU name The service processor can detect when a fault is no longer present When this happens it clears the fault state in the FRU PROM and extinguishes the...

Page 40: ...ults and will not light the fault LEDs on either the chassis or the hard drive itself Use the Solaris message files to view hard drive faults For general information about ILOM see the Sun Integrated...

Page 41: ...om the system console to the service processor How to Switch From the Service Processor to the System Console The following example showiest ILOM command for changing from the service processor to the...

Page 42: ...re dump of the Solaris OS Takes the host server from the OS to either kmdb or OpenBoot PROM equivalent to a Stop A depending on the mode Solaris software was booted set SYS component clear_fault_actio...

Page 43: ...epare_to_remove_action true removefru SYS PS0 SYS PS1 Indicates if it is okay to perform a hot swap of a power supply This command does not perform any action But this command provides a warning if th...

Page 44: ...ays static information about system FRUs defaults to all FRUs unless one is specified d displays dynamic information about system FRUs defaults to all FRUs unless one is specified See Display FRU Info...

Page 45: ...System Recovery Commands on page 50 Faults Displayed by show faulty The ILOM show faulty command will display the following kinds of fault information Environmental faults Invalid configurations Faul...

Page 46: ...show faulty Target Property Value SP faultmgmt 0 fru SYS FANBD0 FM0 SP faultmgmt 0 timestamp Dec 14 23 01 32 SP faultmgmt 0 timestamp Dec 14 23 01 32 faults 0 SP faultmgmt 0 sp_detected_fault TACH at...

Page 47: ...llowing a FRU replacement Note This procedure clears the fault from the service processor but not from the host If the fault persists in the host it must be manually cleared At the prompt enter the cl...

Page 48: ...ocessor is the ILOM shell You can use the ALOM CMT compatibility shell to emulate the ALOM CMT interface that was supported on an earlier generation of CMT servers show SYS MB CMP0 BR0 CH0 D0 SYS MB C...

Page 49: ...ppear when you enter your password You can combine the create and set commands on a single line login root Password Waiting for daemons to initialize Daemons ready Integrated Lights Out Manager Versio...

Page 50: ...ount using the ALOM CMT shell Related Information Diagnostics Tools Quick Reference on page 17 ILOM Troubleshooting Overview on page 23 Service Related ILOM Command Summary on page 26 Detecting Faults...

Page 51: ...operations For example you can specify the events that cause POST to run the level of testing POST performs and the amount of diagnostic information POST displays You use the ILOM set command to contr...

Page 52: ...pdates can be made diag_mode off POST does not run normal Runs POST according to diag_level value service Runs POST with preset values for diag_level and diag_verbosity diag_level max If diag_mode nor...

Page 53: ...operties Used to Manage POST Operations Examples of POST Management This topic shows examples of the ILOM set command being used to configure POST behavior The examples illustrate only a subset of the...

Page 54: ...e virtual keyswitch property to diag diag_mode Set to off You can prevent POST from running by setting the diag_mode property to off diag_mode Set to service You force POST to run with a set of precon...

Page 55: ...ote The server takes about one minute to power off 3 Switch to the system console to view the POST output The following is an partial example of POST output set SYS keyswitch_state Diag Set keyswitch_...

Page 56: ...ion If show faulty detects a fault the service processor logs the fault disables the faulty component and causes the Service Required LED to light In the following example FB DIMM module SYS MB CMP0 B...

Page 57: ...In this case the fault is automatically cleared from the system This procedure describes how to identify a POST detected fault and if necessary manually clear the fault 1 After replacing a faulty FRU...

Page 58: ...the change to the component_state property to take effect 4 At the ILOM prompt use the show faulty command to verify that no faults are reported POST Output Quick Reference POST error messages use the...

Page 59: ...corrective intervention before the failure occurs Solaris PSH Feature Overview on page 44 PSH Detected Fault Console Message on page 45 Identify PSH Detected Faults With fmdump on page 45 Clear PSH D...

Page 60: ...information about the problem from the knowledge article database The Predictive Self Healing technology covers the following server components Multicore processor Memory I O subsystem The PSH consol...

Page 61: ...fies the faulty FRU for a particular EVENT_ID UUID Note The information fmdump displays is taken from the PSH event log which retains the fault data after the fault has been repaired For that reason f...

Page 62: ...on about this type of fault a In a browser go to the Predictive Self Healing Knowledge Article web site http www sun com msg b Obtain the message ID from the console output or the ILOM show faulty com...

Page 63: ...presence of a sunw msg id and uuid property The next step depends on whether or not a fault was reported If show faulty does not report a fault stop Do not go on to the next step If a fault is reporte...

Page 64: ...o display OS messages from the message buffer and log files maintained by Solaris OS Check the Message Buffer on page 49 View the System Message Log Files on page 49 Check the Message Buffer 1 Log in...

Page 65: ...pe the following command Managing Components With Automatic System Recovery Commands These topics explain the role played by the Automatic System Recovery ASR feature and how to manage the components...

Page 66: ...cores and memory are present Use the show components command to see the asrkeys on a given system After you enable or disable a component you must reset or power cycle the system for the component s...

Page 67: ...to Disabled 2 Reset the server so that the ASR command takes effect show components Target Property Value SYS MB RISER0 component_state Enabled PCIE0 SYS MB RISER0 component_state Disabled PCIE3 SYS...

Page 68: ...omponent from the ASR blacklist 1 At the prompt set the component_state property to Enabled 2 Reset the server so that the ASR command takes effect Note In the ILOM shell there is no notification when...

Page 69: ...ure description is based on use of the SunVTS software s browser interface which is the default interface SunVTS software also supports a TTY user interface and a command line interface CLI All three...

Page 70: ...individual tests Note Use the System Excerciser High Stress Mode to test system operations Use the Component Stress High setting for the highest stress possible SunVTS Tests Field Replaceable Units Ex...

Page 71: ...button 7 To check for SunVTS messages click on the Logs tab You can view any of the following logs Information Detailed versions of all the status and error messages that appear in the test messages a...

Page 72: ...56 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009...

Page 73: ...Follow all cautions and instructions marked on the equipment and described in the documentation shipped with your system Follow all cautions and instructions marked on the equipment and described in...

Page 74: ...itive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along their conn...

Page 75: ...tery removal Pen or pencil to power on server Find the Chassis Serial Number If you require technical support for your system you will be asked to provide the server s chassis serial number You can fi...

Page 76: ...ct Power Cords From the Server on page 62 Related Information Servicing Motherboard Components on page 81 Servicing Boards and Components on page 137 Power Off the Server Service Processor Command You...

Page 77: ...n these processes 4 Shut down all logical domains Refer to the Solaris system administration documentation for additional information 5 Shut down the Solaris OS Refer to the Solaris system administrat...

Page 78: ...em corruption might occur Press and hold the Power button for four seconds Related Information Power Off the Server Service Processor Command on page 60 Power Off the Server Power Button Graceful on p...

Page 79: ...he set SYS LOCATE command from the prompt to locate the system that requires maintenance Once you have located the server press the Locator LED and button to turn it off 2 Verify that no cables will b...

Page 80: ...the slide rails latch Remove the Server From the Rack The server must be removed from the rack to remove or install the following components Motherboard Power distribution board Power supply backplan...

Page 81: ...d on page 60 3 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly as shown in the following figure The CMA is still a...

Page 82: ...owing figure A release tab is located on each rail FIGURE Release Tabs and Slide Assembly 5 Set the server on a sturdy work surface Accessing Internal Components These topics explain how to access com...

Page 83: ...t parts or optional system components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis R...

Page 84: ...un SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 FIGURE Removing the Top Cover 3 Remove the top cover Lift up and remove the cover Related Information Install the Top Cover on page...

Page 85: ...r is running This feature referred to as being hot pluggable depends on how the hard drives are configured Note Sun SPARC Enterprise T5120 and T5220 servers support both traditional disk based storage...

Page 86: ...Four Drive Capable Backplane Configuration Reference on page 77 Eight Drive Capable Backplane Configuration Reference on page 78 Sixteen Drive Capable Backplane Configuration Reference on page 79 Hard...

Page 87: ...chassis TABLE Status LEDs for Hard Drives LED Color Description 1 Ready to Remove Blue Indicates that a hard drive can be removed during a hot plug operation 2 Service Required Amber Indicates that t...

Page 88: ...h the hard drive release button to open the latch cfgadm al Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 dsk c1t...

Page 89: ...n page 73 Four Drive Capable Backplane Configuration Reference on page 77 Eight Drive Capable Backplane Configuration Reference on page 78 Sixteen Drive Capable Backplane Configuration Reference on pa...

Page 90: ...2 Align the replacement drive to the drive slot Hard drives are physically addressed according to the slot in which they are installed If you install a hard drive as a replacement for a drive that was...

Page 91: ...gadm al Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 sd1 disk connected unconfigured unknown usb0 1 unknown empt...

Page 92: ...78 Sixteen Drive Capable Backplane Configuration Reference on page 79 cfgadm al Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configur...

Page 93: ...Drive on page 73 Remove a Hard Drive on page 71 Eight Drive Capable Backplane Configuration Reference on page 78 Sixteen Drive Capable Backplane Configuration Reference on page 79 TABLE Physical Driv...

Page 94: ...page 71 Four Drive Capable Backplane Configuration Reference on page 77 Sixteen Drive Capable Backplane Configuration Reference on page 79 TABLE Physical Drive Locations in an Eight Drive Capable Back...

Page 95: ...5 HDD9 DVD HDD0 HDD4 HDD8 HDD10 HDD13 TABLE Physical Drive Locations FRU Addresses and Default Drive Pathnames for a Sixteen Disk Capable Backplane Physical Location FRU Address OpenBoot PROM Solaris...

Page 96: ...ckplane Configuration Reference on page 77 Eight Drive Capable Backplane Configuration Reference on page 78 HDD14 SYS HDD14 c0 dsk c1t14d0 HDD15 SYS HDD15 c0 dsk c1t15d0 DVD SYS DVD TABLE Physical Dri...

Page 97: ...vicing FB DIMMs These topics explain how to identify locate and replace faulty FB DIMMs They also describe procedures for upgrading memory capacity and provide guidelines for achieving and maintaining...

Page 98: ...cessor threads When this offlining process occurs in normal operation you must replace the faulty FB DIMMs based on the fault message and enable the disabled FB DIMMs with the ILOM command set device...

Page 99: ...84 It is marked SW6500 1 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 63 2 Disconnect power from the server See Removing Power From the Syste...

Page 100: ...or button is near the left edge of the motherboard as viewed from the front panel It has the label SW6500 in the following figure FIGURE FB DIMM Fault Locator Button on the Motherboard 6 Note the FB D...

Page 101: ...ntenance position See Extend the Server to the Maintenance Position on page 63 2 Remove power from the server See Disconnect Power Cords From the Server on page 62 3 Remove the top cover See Remove th...

Page 102: ...the faulty FB DIMM location Note For memory configuration information see FB DIMM Configuration Guidelines on page 95 7 Push down on the ejector tabs on each side of the FB DIMM until the FB DIMM is r...

Page 103: ...95 Note If the server is already extended and open begin the procedure at Step 4 1 Extend the server to the maintenance position See Extend the Server to the Maintenance Position on page 63 2 Remove...

Page 104: ...DIMM does not easily seat into the connector verify the FB DIMM orientation 9 Repeat Step 6 through Step 8 until all new FB DIMMs are installed 10 SPARC Enterprise T5120 servers Reconnect the hard dri...

Page 105: ...faulty indicates a POST detected the fault go to Step 3 If show faulty indicates a host detected fault output displays a UUID go directly to Step 4 3 Use the set command to enable the FB DIMM that was...

Page 106: ...ht boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Return the virtual keyswitch to Normal mode e Switch to the system console and type the Solaris OS fma...

Page 107: ...DIMMs on page 91 FB DIMM Configuration Guidelines on page 95 Upgrade Memory Configuration With Additional FB DIMMs Before you begin this memory upgrade procedure become familiar with the memory confi...

Page 108: ...on the CMP air duct c Place the hard drive cable end out of the way of the air duct 3 Rotate the air duct up and toward the front of the system 4 Remove any filler panels from the FB DIMM slots if ne...

Page 109: ...ll the top cover See Install the Top Cover on page 175 12 Slide the server into the rack See Reinstall the Server in the Rack on page 176 13 Connect the power supplies See Connect Power Cords to the S...

Page 110: ...POST detected faults or not the system might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d Return the virtual keyswitch to Normal mode Related Informat...

Page 111: ...s server Guidelines for Upgrading Memory When adding memory to the server ensure that you follow all of the guidelines described in this topic You might need to relocate some of the original FB DIMMs...

Page 112: ...96 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 FB DIMM Configuration Reference The following figure illustrates the physical arrangement of FB DIMM slots on the motherboard...

Page 113: ...gure Legend 1 Branch 3 FB DIMM slots 2 Branch 2 FB DIMM slots 3 Branch 0 FB DIMM slots 4 Branch 1 FB DIMM slots 5 FB DIMM fault locator button Note Pressing the fault locator button causes the LED nex...

Page 114: ...IMM Connector FB DIMM Installation Order Branch 3 Channel 1 SYS MB CMP0 BR3 CH1 D1 J2701 3 SYS MB CMP0 BR3 CH1 D0 J2601 2 Channel 0 SYS MB CMP0 BR3 CH0 D1 J2501 3 SYS MB CMP0 BR3 CH0 D0 J2401 1 Branch...

Page 115: ...Servicing Motherboard Components 99 FIGURE Slot Use Map for Quantities of 4 8 and 16 FB DIMMs Figure Legend 1 4 FB DIMM configuration 2 8 FB DIMM configuration 3 16 FB DIMM configuration...

Page 116: ...lace the air duct Remove the Air Duct on page 100 Install the Air Duct on page 101 Remove the Air Duct You must remove the air duct before removing or installing the following components Power distrib...

Page 117: ...ed Information Install the Air Duct on page 101 Remove the Top Cover on page 67 Install the Air Duct Caution When the server is in operation ensure that the air duct is correctly installed to prevent...

Page 118: ...or Sun SPARC Enterprise T5220 Servers on page 111 PCIe XAUI Riser Overview PCIe XAUI cards are installed on vertical risers You must remove the PCI cross beam and relevant riser to access a PCIe XAUI...

Page 119: ...sure proper connection later 5 Slide the server out of the rack See Disconnect Power Cords From the Server on page 62 6 If you are servicing a PCIe XAUI card locate its position in the system 7 Remove...

Page 120: ...ge 104 Remove a PCIe or XAUI Card on page 106 Install a PCIe or XAUI Card on page 107 Install a PCIe XAUI Riser 1 Lower the PCIe XAUI riser and any cards attached to it into the system Note PCIe XAUI...

Page 121: ...RC Enterprise T5120 FIGURE Installing the PCIe XAUI Riser Sun SPARC Enterprise T5220 4 Install the PCI cross beam Slide the cross beam forward over the PCIe XAUI risers Ensure that the cross beam is e...

Page 122: ...ard on page 107 Remove a PCIe or XAUI Card 1 Locate the PCIe XAUI card that you want to remove Note its corresponding riser board See Rear Panel Components and Indicators on SPARC Enterprise T5120 Ser...

Page 123: ...or XAUI Card 1 Unpack the replacement PCIe or XAUI card and place it on an antistatic mat 2 Locate the proper PCIe XAUI slot for the card you are replacing 3 If necessary review the PCIe and XAUI card...

Page 124: ...l July 2009 FIGURE Installing a PCIe Card Sun SPARC Enterprise T5120 Sun SPARC Enterprise T5220 servers PCIe filler panels are located on the riser board assembly Press the filler panel in from the re...

Page 125: ...riser board 7 Replace the PCIe XAUI riser See Install a PCIe XAUI Riser on page 104 8 Install the top cover See Install the Top Cover on page 175 9 Slide the server into the rack See Return the Serve...

Page 126: ...on Reference for Sun SPARC Enterprise T5120 Servers The following table shows the physical PCIe XAUI slot locations on the Sun SPARC Enterprise T5120 server as viewed from the rear of the system Use t...

Page 127: ...e or the other type of card TABLE FB DIMM Configuration Installation Map Sun SPARC Enterprise T5220 Servers PCIe 3 PCIe 4 PCIe 5 PCIe 0 XAUI 0 PCIe 1 XAUI 1 PCIe 2 TABLE PCIe and XAUI Support Sun SPAR...

Page 128: ...place a faulty battery System Battery Overview on page 112 Remove a Battery on page 113 Install a Battery on page 114 System Battery Overview The battery maintains system time when the server is power...

Page 129: ...ed Information Remove a Battery on page 113 Install a Battery on page 114 Remove a Battery 1 Remove PCIe XAUI riser 2 See Remove a PCIe XAUI Riser on page 102 2 Using a No 1 flat blade screwdriver pre...

Page 130: ...olaris OS date Related Information Remove a Battery on page 113 Servicing the SCC Module These topics explain how to replace a faulty SCC module SCC Module Overview on page 114 Remove a Faulty SCC Mod...

Page 131: ...n page 115 Install a New SCC Module on page 116 Remove a Faulty SCC Module Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can c...

Page 132: ...lign the SCC module with its connector on the motherboard Note The SCC module and its connector are keyed 3 Press the SCC module down until it seats 4 Install PCIe XAUI riser 2 See Install a PCIe XAUI...

Page 133: ...ove the Motherboard Assembly on page 118 Install the Motherboard Assembly on page 120 Motherboard Servicing Overview The motherboard assembly must be removed in order to access the following component...

Page 134: ...uires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail 1 Run the ALOM CMT showrc command and make a note of any SP variables...

Page 135: ...erboard remove the following components All FB DIMMs Note memory configuration so that you can install the FB DIMMs in the replacement motherboard SCC Module 13 Using a No 2 Phillips screwdriver remov...

Page 136: ...embly on page 120 Install the Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the components to fail...

Page 137: ...y lifting up on the handles If the board moves upward then it is not correctly seated Ensure that the motherboard tray sits flush with the chassis floor Also check for binds and ensure that the bus ba...

Page 138: ...e T5120 Servers on page 188 Internal Cables for Onboard SAS Controller Cards in Sun SPARC Enterprise T5220 Servers on page 202 8 Install the air duct See Install the Air Duct on page 101 9 Reinstall t...

Page 139: ...cover door The minimum number of fan modules installed in the server is different for the two server models Sun SPARC Enterprise T5120 Servers contain at least four fan modules Sun SPARC Enterprise T...

Page 140: ...mes for the fan modules in the eight and sixteen hard drive capable Sun SPARC Enterprise T5220 server TABLE Fan Module Locations and FRU Names for Sun SPARC Enterprise T5120 Servers With a 4 Drive Cap...

Page 141: ...ARC Enterprise T5120 Servers on page 5 Rear Panel Components and Indicators on SPARC Enterprise T5120 Servers on page 8 Front Panel Controls and Indicators on SPARC Enterprise T5220 Servers on page 9...

Page 142: ...or is left open for more than 60 seconds 3 The faulty fan module is identified with a corresponding fault LED On Sun SPARC Enterprise T5120 servers the Fan Fault LEDs are located on the fan board On S...

Page 143: ...tall a Fan Module Caution To ensure proper system cooling be certain to install the replacement fan module in the same slot from which the faulty fan was removed 1 With the top cover door open install...

Page 144: ...se the top cover door 5 Verify that the system Fan Fault LED Service Required LEDs and the individual fan module Fault LED are off 6 Run the ILOM show faulty command to verify that the fan fault has b...

Page 145: ...use DC input power For input power specifications for both AC and DC models refer to the Sun SPARC Enterprise T5120 and T5220 Server Site Planning Guide The server models that run on DC input power re...

Page 146: ...tion Boards on page 160 TABLE Power Supply Status LEDs Legend LED Icon Color 1 OK Green This LED lights when the power supply DC voltage from the PSU to the server is within tolerance 2 Fault Amber Th...

Page 147: ...ower supply status LEDs The amber Fault LED on the failed power supply will be on For verification you can run the ILOM show faulty command to see if either power supply reports a fault condition 2 Op...

Page 148: ...AC server models Disconnect the power cord from the faulty power supply DC server models Turn off the power using the circuit breaker on the power source Caution For server models with DC input power...

Page 149: ...ing Power Supplies 133 FIGURE Power Supply Release Handle Sun SPARC Enterprise T5120 Servers FIGURE Power Supply Release Handle Sun SPARC Enterprise T5220 Servers 6 Pull the power supply out of the ch...

Page 150: ...vice Manual July 2009 Install a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated FIGURE Installi...

Page 151: ...For server models with DC input power always remove power by turning off the power at the power source circuit breaker The Wago connector is not a service disconnect and should only be disconnected af...

Page 152: ...T5120 server as viewed from the server rear panel The following table shows the positions of the power supplies in a Sun SPARC Enterprise T5220 server as viewed from the server rear panel Note Both ta...

Page 153: ...s Sun SPARC Enterprise T5220 Servers on page 167 Servicing Paddle Cards on page 171 Important Safety Instructions This topic provides a summary of the safety precautions you need to follow when servic...

Page 154: ...D USB Modules These topics explain how to remove and install DVD USB modules DVD USB Module Overview on page 139 Remove the DVD USB Module on page 139 Install the DVD USB Module on page 141 Hard drive...

Page 155: ...ending on when it was manufactured Servers that contain a SATA compatible backplane have a SATA label on the front bezel Servers with the older PATA compatible backplanes do not have any DVD label on...

Page 156: ...he backplane type 4 disk capable backplane remove HDD3 See Four Drive Capable Backplane Configuration Reference on page 77 8 disk capable backplane remove HDD7 See Eight Drive Capable Backplane Config...

Page 157: ...USB Module on page 141 Servicing the Hard Drive Backplane on page 152 Install the DVD USB Module Caution Be certain the DVD type and Hard Drive backplane are compatible both are SATA or both are PATA...

Page 158: ...Install the hard drive you removed during the DVD USB module removal procedure 4 Plug in the power cords See Connect Power Cords to the Server on page 178 5 Power on the system See Power On the Server...

Page 159: ...atus LEDs and carry status and control data for the fan modules You must remove both fan power boards in order to access the following components Paddle card Sun SPARC Enterprise T5220 server Hard dri...

Page 160: ...er From the Rack on page 64 4 Attach an antistatic wrist strap 5 Remove the top cover See Remove the Top Cover on page 67 6 Remove the fan modules Note If you are replacing a defective fan power board...

Page 161: ...lips screw 3 Install the fan modules See Install a Fan Module on page 127 4 Install the top cover See Install the Top Cover on page 175 5 If the server has been removed from the rack return it to the...

Page 162: ...rol Panel Light Pipe Assemblies on page 157 Hard Drive Cage Overview The hard drive cage is the mechanical assembly that contains the system hard drives DVD USB module and hard drive backplane You mus...

Page 163: ...n the same locations when reassembling the system 8 If you are servicing the hard drive backplane remove the DVD USB module See Remove the DVD USB Module on page 139 9 Sun SPARC Enterprise T5120 serve...

Page 164: ...a Press the release button b Remove the plug from the connector on the hard drive backplane See panel 4 in the preceding figure Caution The hard drive data cables are delicate Ensure that they are saf...

Page 165: ...d connections The following topics contain detailed cable routing information Internal Cables for Onboard SAS Controller Cards in SPARC Enterprise T5120 Servers on page 188 Internal Cables for Onboard...

Page 166: ...odel See the HDD cable routing diagrams in the following topics Internal Cables for Onboard SAS Controller Cards in SPARC Enterprise T5120 Servers on page 188 Internal Cables for Onboard SAS Controlle...

Page 167: ...RC Enterprise T5120 8 disk capable servers Install the fan modules See Install a Fan Module on page 127 8 Install the top cover See Install the Top Cover on page 175 9 Sun SPARC Enterprise T5120 Insta...

Page 168: ...e backplane is housed in the hard drive cage It provides data and control signal connectors for the hard drives It also provides the interconnect for the front I O board power and locator buttons and...

Page 169: ...d Components 153 Four screws secure the backplane in the Sun SPARC Enterprise T5220 server See the second figure below FIGURE Removing a Hard Drive Backplane Illustrating removal from a Sun SPARC Ente...

Page 170: ...e on an antistatic mat Related Information Install the Hard Drive Backplane on page 154 Install the Hard Drive Backplane 1 Slide the backplane under the retention hooks on the hard drive cage 2 Instal...

Page 171: ...Servicing Boards and Components 155 FIGURE Installing a Hard Drive Backplane in a Sun SPARC Enterprise T5120 Server...

Page 172: ...ge on page 149 Related Information Remove the Hard Drive Backplane on page 152 Servicing Front Control Panel Light Pipe Assemblies These topics explain how to remove and install front control panel li...

Page 173: ...Remove the Hard Drive Cage on page 146 2 Remove the No 1 Phillips screws securing the front control panel light pipe assembly to the hard drive cage Two screws secure the assembly to the hard drive ca...

Page 174: ...es on page 158 Remove the Hard Drive Cage on page 146 Install the Front Control Panel Light Pipe Assemblies 1 Insert the light pipe assembly into the control panel 2 Align the control panel light pipe...

Page 175: ...he No 1 Phillips screws Two screws secure the assembly to the hard drive cage in the Sun SPARC Enterprise T5120 server Three screws secure the assembly to the hard drive cage in the Sun SPARC Enterpri...

Page 176: ...ystem It is directly connected to the paddle card and to the motherboard by means of a bus bar and ribbon cable This board also supports a top cover safety interlock kill switch It is easier to servic...

Page 177: ...8 3 Sun SPARC Enterprise T5120 server Remove all power supplies a Grasp the power supply handle and press the release latch See the following figure b Slide the power supply out of the system FIGURE R...

Page 178: ...on Board From a Sun SPARC Enterprise T5220 Server 6 SPARC Enterprise T5220 server Remove the four No 2 Phillips screws securing the power distribution board to the power supply backplane See Panel 2 i...

Page 179: ...embly up and out of the system 10 Place the power distribution board bus bar assembly on an antistatic mat Related Information Install the Power Distribution Board on page 163 Install the Power Distri...

Page 180: ...Power Distribution Board in a Sun SPARC Enterprise T5120 Server 3 Install the No 2 Phillips screw to secure the power distribution board to the chassis 4 Sun SPARC Enterprise T5220 server Attach the...

Page 181: ...C Enterprise T5220 server Connect the power supply backplane ribbon cable to its plug on the power distribution board 6 Connect the top cover interlock cable to the power distribution board 7 Sun SPAR...

Page 182: ...ing on the system you must run the ALOM CMT setcsn and setcpn commands to set the electronically readable chassis serial number and server part number 9 At the ALOM CMT command line interface use the...

Page 183: ...ackplanes are not used in Sun SPARC Enterprise T5120 servers Power Supply Backplane Overview on page 168 Related Information Servicing Power Distribution Boards on page 160 sc setsc sc_servicemode tru...

Page 184: ...m supplies standby power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the server you must disconnect the power cords before servicing the pow...

Page 185: ...e the Power Distribution Board on page 161 4 Remove the No 2 Phillips screw securing the power supply backplane to the power supply bay 5 Lift the power supply backplane up and off its standoffs and o...

Page 186: ...e the backplane over its standoffs Press down toward the floor of the chassis FIGURE Installing a Power Supply Backplane Illustrating an Installation in a Sun SPARC Enterprise T5220 Server 2 Secure th...

Page 187: ...therboard assembly See Install the Motherboard Assembly on page 120 Related Information Remove the Power Supply Backplane on page 168 Servicing Paddle Cards These topics explain how to remove and inst...

Page 188: ...the Paddle Card 1 Remove the motherboard assembly See Remove the Motherboard Assembly on page 118 2 Remove the power distribution board See Remove the Power Distribution Board on page 161 3 Remove th...

Page 189: ...alling a Paddle Card Illustrating Installation Into a Sun SPARC Enterprise T5120 Server 2 Slide the paddle card forward to plug it into the hard drive backplane 3 Secure the paddle card with two No 1...

Page 190: ...174 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009...

Page 191: ...ack on page 176 Return the Server to the Normal Rack Position on page 177 Connect Power Cords to the Server on page 178 Power On the Server Using the poweron Command on page 179 Power On the Server Us...

Page 192: ...n command to restart the system See Power On the Server Using the poweron Command on page 179 for more information about the poweron command Related Information Power On the Server Using the poweron C...

Page 193: ...he brackets lock into place The server is now in the extended maintenance position Related Information Return the Server to the Normal Rack Position on page 177 Return the Server to the Normal Rack Po...

Page 194: ...at the cables do not get in the way 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 4 Reconnect the CMA Swing the CMA c...

Page 195: ...and Note If you are powering on the server following an emergency shutdown that was triggered by the top cover interlock switch you must use the poweron command Type poweron at the service processor p...

Page 196: ...Front Panel Power Button Use a pointed object such as a pen or pencil to press the Power button on the front panel See Power On the Server Using the Front Panel Power Button on page 180 for more infor...

Page 197: ...tribution Fan Module Components in SPARC Enterprise T5120 Servers on page 186 Internal Cables for Onboard SAS Controller Cards in SPARC Enterprise T5120 Servers on page 188 HDD Data Cable Routing for...

Page 198: ...182 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 Motherboard Components in T5120 Servers FIGURE Motherboard Components Sun SPARC Enterprise T5120 Servers...

Page 199: ...XAUI risers and cards N A 3 PCIe filler panel Servicing PCIe XAUI Risers on page 102 Must be installed in blank PCI slots N A 4 Battery Servicing the Battery on page 112 Necessary for system clock and...

Page 200: ...184 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 I O Components in SPARC Enterprise T5120 Servers FIGURE I O Components Sun SPARC Enterprise T5120 Servers...

Page 201: ...ne on page 152 Must be removed to service hard drive backplane and front control panel light pipes SYS SASBP 3 Left control panel light pipe assembly Servicing Front Control Panel Light Pipe Assemblie...

Page 202: ...terprise T5120 and T5220 Servers Service Manual July 2009 Power Distribution Fan Module Components in SPARC Enterprise T5120 Servers FIGURE Power Distribution Fan Module Components Sun SPARC Enterpris...

Page 203: ...des the top cover interlock switch SYS CONNBD 3 Power supplies Servicing Power Supplies on page 129 Two power supplies provide N 1 redundancy SYS PS0 SYS PS1 4 Air duct Remove the Air Duct on page 100...

Page 204: ...oard SAS controller card preinstalled on every server The second option is a StorageTek SAS RAID Internal Host Bus Adapter HBA PCIe card The internal cabling of your server will be different depending...

Page 205: ...Disk Capable Sun SPARC Enterprise T5120 Server Figure Legend 1 Connector on the motherboard 2 Hard drive data cable connects J6401 on the motherboard to J0301 on the hard drive backplane Note Do not r...

Page 206: ...herboard J6402 connector and to J0302 connector on the hard drive backplane Do not route this cable over the air duct Instead route it alongside the air duct The longer cable connects to the motherboa...

Page 207: ...ntroller card options for the Sun SPARC Enterprise T5120 and T5220 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second o...

Page 208: ...about installing PCIe HBA cards refer to the document Installing the StorageTek SAS RAID HBA Into the SPARC Enterprise T5120 and T5220 Servers Figure Legend 1 Route the cable between the PCIe slots a...

Page 209: ...ontroller card options for the Sun SPARC Enterprise T5120 and T5220 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second...

Page 210: ...er to the document Installing the StorageTek SAS RAID HBA Into the SPARC Enterprise T5120 and T5220 Servers Figure Legend 1 Route the cable between the PCIe slots and FB DIMMs 2 Route the cable throug...

Page 211: ...onents in Sun SPARC Enterprise T5220 Servers on page 198 Power Distribution Fan Module Components in Sun SPARC Enterprise T5220 Servers on page 200 Internal Cables for Onboard SAS Controller Cards in...

Page 212: ...196 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 Motherboard Components in T5220 Servers FIGURE Motherboard Components in Sun SPARC Enterprise T5220 Servers...

Page 213: ...S MB RISER2 3 PCIe filler panel Servicing PCIe XAUI Risers on page 102 Must be installed in blank PCI slots N A 4 Battery Servicing the Battery on page 112 Necessary for system clock and other functio...

Page 214: ...198 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009 I O Components in Sun SPARC Enterprise T5220 Servers FIGURE I O Components SPARC Enterprise T5220 Servers...

Page 215: ...on page 152 Must be removed to service hard drive backplane and front control panel light pipes N A 4 Left control panel light pipe assembly Servicing Front Control Panel Light Pipe Assemblies on pag...

Page 216: ...terprise T5120 and T5220 Servers Service Manual July 2009 Power Distribution Fan Module Components in Sun SPARC Enterprise T5220 Servers FIGURE Power Distribution Fan Module Components SPARC Enterpris...

Page 217: ...ial number SYS PDB 3 Power supply backplane Servicing Power Supply Backplanes Sun SPARC Enterprise T5220 Servers on page 167 Servicing Power Supply Backplanes SPARC Enterprise T5220 Servers on page 16...

Page 218: ...ontroller card options for the Sun SPARC Enterprise T5120 and T5220 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The second...

Page 219: ...er Cards Eight Disk Capable Sun SPARC Enterprise T5220 Servers Figure Legend 1 Motherboard to PDB ribbon cable connects J0403 on the PDB to J5201 on the motherboard 2 PDB to PSU backplane cable connec...

Page 220: ...Legend 1 Connectors on motherboard 2 Hard drive data cables The short cable connects to J6402 on the motherboard and to J0302 on the hard drive backplane The longer cable connects to J6401 on the moth...

Page 221: ...k Capable Sun SPARC Enterprise T5220 Servers Figure Legend 1 SAS Connector on motherboard 2 Hard drive data cable connects J6401 on the motherboard to J0301 on the hard drive backplane Note The cable...

Page 222: ...controller card options for the Sun SPARC Enterprise T5120 and T5220 servers both options support RAID The standard option uses the on board SAS controller card preinstalled on every server The secon...

Page 223: ...PCIe HBA card refer to the document Installing the StorageTek SAS RAID HBA Into the SPARC Enterprise T5120 and T5220 Servers Figure Legend 1 Route both cables between the PCIe slots and FB DIMMs 2 Rou...

Page 224: ...208 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual July 2009...

Page 225: ...f 50 displaying using showcomponent command 51 console command 26 39 94 consolehistory command 26 D DC server models 132 135 diag_level parameter 36 diag_mode parameter 36 diag_trigger parameter 36 di...

Page 226: ...ands set 31 show faulty 28 installing PCIe XAUI riser 104 SCC module 116 L latch power supply 132 slide rail 63 LED AC Present power supply LED 19 135 Fan Fault system LED 21 128 Fault fan module LED...

Page 227: ...rvice Required system LED 22 cleared by enablecomponent command 42 interpreting to diagnose faults 21 22 triggered by ILOM 23 set command and component_state property 42 setdate command 114 setkeyswit...

Page 228: ...37 175 181 195 troubleshooting AC OK LED state 19 by checking Solaris OS log files 19 FB DIMMs 82 Power OK LED state 19 using POST 19 20 using SunVTS 19 using the show faulty command 19 U Universal Un...

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