Stryker HeartSine Gateway LIFELINKcentral User Manual Download Page 3

Page: 3 / 57

Contents

Section 4

Register your HeartSine Gateway

Overview of Stryker AED
Program Management Systems

Section 5

Connect HeartSine Gateway to your
local network

Setup checklist

Connect HeartSine Gateway to the
network using your mobile app

Connect HeartSine Gateway to your
network using HeartSine Gateway
Configuration Tool

Confirm the connection was successful
to LIFELINKcentral

Connecting your HeartSine Gateway
to a different Wi-Fi network

Connecting your HeartSine Gateway
to a different HeartSine AED

Section 1

Before you begin

Terminology

Symbols 5

Section 2

Introduction to HeartSine Gateway

Indications for use

Included in the box

Your HeartSine Gateway

Section 3

Assemble your HeartSine Gateway

Unpack 8

Disconnect HeartSine Gateway
from your AED

Insert batteries

Record your HeartSine Gateway
11-digit serial number

Connect HeartSine Gateway
to your AED

Summary of Contents for HeartSine Gateway LIFELINKcentral

Page 1: ...HeartSine Gateway User Manual Learn about the HeartSine Gateway device s setup usage and maintenance procedures ...

Page 2: ......

Page 3: ...uration Tool 19 Confirm the connection was successful to LIFELINKcentral 26 Connecting your HeartSine Gateway to a different Wi Fi network 27 Connecting your HeartSine Gateway to a different HeartSine AED 27 Section 1 Before you begin 4 Terminology 4 Symbols 5 Section 2 Introduction to HeartSine Gateway 6 Indications for use 6 Included in the box 6 Your HeartSine Gateway 7 Section 3 Assemble your ...

Page 4: ...e battery 33 Cleaning your HeartSine Gateway 34 Warranty information 34 Appendix 1 Warnings and precautions 35 Warnings 35 Precautions 36 Appendix 2 Troubleshooting 37 Appendix 3 LED status indicator 43 Appendix 4 LIFELINKcentral AED Program Manager URL and email address 44 Appendix 5 Technical data 48 Appendix 6 Declaration of Conformity 53 Warranty 54 ...

Page 5: ...nology The following terms appear in this manual AED Automated External Defibrillator your HeartSine samaritan PAD MAC Address Unique identifier assigned to network interfaces PAD Public Access Defibrillator SAM HeartSine samaritan PAD ...

Page 6: ...ments Do not dispose of this product in the unsorted municipal waste stream dispose of this product according to local regulations Recommended storage and operating temperature 0 to 50 C 32 to 122 F HeartSine Gateway includes RF transmitter Product complies with applicable Australian ACMA standards Mark of conformity to applicable European Directives DC voltage Complies with USA Federal Communicat...

Page 7: ...ide provides instructions on connecting HeartSine Gateway to a compatible AED and to the internet NOTE Your AED will continue to operate as normal with or without HeartSine Gateway attached Indications for use HeartSine Gateway is indicated for use with a HeartSine samaritan PAD manufactured during or after 2013 The first two digits in the serial number indicate the year of manufacture HeartSine G...

Page 8: ...nection to Saver EVO via a micro USB cable Removal tool Removal tool Used to disconnect HeartSine Gateway from the AED Battery covers UDI and serial number Data port connectors Locking clips MAC address label Battery covers Remove to insert or replace the batteries HeartSine Gateway UDI and serial number label Provides the Unique Device Identifier UDI and Serial Number for HeartSine Gateway Data p...

Page 9: ...rt of a HeartSine Connected AED after you unpack the box you will need to disconnect HeartSine Gateway from the AED and follow the set up instructions in the AED User Manual before reconnecting HeartSine Gateway Unpack 1 Unpack HeartSine Gateway four CR123A batteries and removal tool 2 If HeartSine Gateway is attached to an AED you will need to remove it using the removal tool as shown on page 9 ...

Page 10: ... tool into the back of the AED as shown NOTE If HeartSine Gateway will be stored separately from the AED insert the blue cover on the AED data port WARNING Use only HeartSine Gateway removal tool provided as using other instruments may damage both HeartSine Gateway and the AED Place the AED on a flat surface when removing HeartSine Gateway to avoid dropping HeartSine Gateway 2 Pull HeartSine Gatew...

Page 11: ...ndicated in the HeartSine Gateway battery compartment 4 Replace the battery covers and tighten screws PRECAUTION If the batteries are not inserted correctly HeartSine Gateway will not power on Record your HeartSine Gateway serial number 1 Find the HeartSine Gateway 11 digit serial number where YY year of manufacture and XXXXXXXX the unique sequential number as shown in Section 2 and record it here...

Page 12: ...ully connected an audible click should be heard as the locking clips snap into place 4 If a Pad Pak is not already installed in your AED be sure and install one before you proceed Instructions can be found in the AED User Manual 1 Remove the blue cover on the data port located at the top of the AED 2 Carefully line up HeartSine Gateway with the LED status indicator pointing to the front of the AED...

Page 13: ... Manager which is provided with each HeartSine Connected AED HeartSine Gateway Log in to your account You should have received a Welcome to LIFELINKcentral email with a link to LIFELINKcentral and log on information Before you attempt to connect your HeartSine Gateway to LIFELINKcentral AED Program Manager for the first time you should confirm your account is active by logging into LIFELINKcentral...

Page 14: ...13 NOTE If you cannot locate this email check your junk mail folder If needed refer to Troubleshooting in Appendix 2 of this user manual ...

Page 15: ... Program Manager you must register each HeartSine Gateway using its serial number located on the underside of HeartSine Gateway as shown in Section 2 To register each HeartSine Gateway 1 Click Equipment on the main menu 2 Point to Manage Equipment 3 Click Accessories 1 2 3 ...

Page 16: ...e Accessories screen click Add Accessory 4 5 From the pull down menus select the site in which HeartSine Gateway will be located select HeartSine Gateway as the Model and enter the serial number 6 Click Submit 5 6 ...

Page 17: ...16 If successfully registered your HeartSine Gateway will appear in the list of Accessories ...

Page 18: ...cklist Before you can connect your HeartSine Gateway to your chosen Wi Fi network please check that you have the following Wi Fi enabled PC or laptop with Windows 7 or above operating system and an internet connection Administrator rights for the computer Serial number for your HeartSine Gateway Location for HeartSine Gateway with a stable and adequate connection to the Wi Fi network Test the sign...

Page 19: ... will appear on the screen and the HeartSine Gateway status indicator will turn solid green The connection between the app and HeartSine Gateway will be disabled 3 HeartSine Gateway will attempt to connect the Wi Fi network If the connection is successful the HeartSine Gateway status indicator will be solid green before turning off If the connection is not successful the indicator will begin flash...

Page 20: ...RESOURCE CENTER in LIFELINKcentral AED Program Manager 2 Select HeartSine Gateway Configuration Tool 3 Click to download HeartSine Gateway Configuration Tool 4 Once the file is downloaded double click it to install If you don t see the file look in your Downloads folder PLEASE NOTE If a security warning appears select the option to allow the file 5 When the SET UP WIZARD appears follow the onscree...

Page 21: ...way Configuration Tool should launch automatically after installation If you need to start HeartSine Gateway Configuration Tool manually open the START menu on your computer open the HeartSine Gateway Application folder and click HeartSine Gateway Your computer may reboot during the installation process If this happens the installation will continue automatically ...

Page 22: ...ly connect one HeartSine Gateway at a time Further information on the LED status indicator can be found in Appendix 3 6 Launch HeartSine Gateway Configuration Tool 7 Click the right arrow to proceed NOTE Your PC laptop will disconnect from the Wi Fi network to connect to HeartSine Gateway When HeartSine Gateway has been configured you may need to reconnect your PC laptop to your Wi Fi network ...

Page 23: ...22 9 When the status indicator turns solid blue click the right arrow to proceed 10 HeartSine Gateway Configuration Tool will search for all HeartSine Gateways in set up mode ...

Page 24: ... number will appear in the drop down list To connect a single HeartSine Gateway select the relevant HeartSine Gateway serial number from this list 12 Click the right arrow to proceed 13 From the drop down list select your Wi Fi network and enter the network password To view the entered password hover over the button ...

Page 25: ... to view the network type If you need to change the network type select an option from the drop down list 15 Click the right arrow to proceed 16 HeartSine Gateway Configuration Tool will try to connect to HeartSine Gateway ...

Page 26: ...ection is not successful the indicator will begin flashing blue In this case it is likely the information you entered for the network was not correct and must be re entered Confirm that the data you have is correct and repeat each of these steps 18 For multiple HeartSine Gateway devices repeat these steps for each HeartSine Gateway 19 Click the right arrow to close the program 20 If you need to re...

Page 27: ...or HeartSine Gateway will appear as an accessory for the AED 1 Log in to your LIFELINKcentral account 2 Go to the EQUIPMENT page and verify that the status of your AED says READY NOTES If the status is NOT READY refer to the Troubleshooting section of this manual If the AED is not shown in the Equipment list check the HeartSine Gateway readiness status in the Accessories list view If the readiness...

Page 28: ...rtSine Gateway turns solid blue and repeat the steps to connect to your network Connecting your HeartSine Gateway to a different HeartSine AED To connect your HeartSine Gateway to a different HeartSine AED use the removal tool to detach HeartSine Gateway from the current AED and attach it to the new AED as described earlier Press and release the HeartSine Gateway POWER button to automatically conn...

Page 29: ...ine AED This will enable LIFELINKcentral to track the expiration of each Pad Pak or Pediatric Pak and provide notifications when each Pad Pak or Pediatric Pak needs to be replaced To do this you will need the serial number and expiration date for each Pad Pak or Pediatric Pak These are found on the label on the rear of the Pad Pak or Pediatric Pak as shown LOT number Expiry date YYYY MM DD ...

Page 30: ...ediatric Pak 1 From the Equipment section click the AED with which the Pad Pak or Pediatric Pak will be used and or stored 2 Click to view the accessories associated with the AED 1 2 3 From the Accessories screen click Add Accessory 3 ...

Page 31: ...tric Pak 5 Enter the expiration date month date year provided on the Pad Pak or Pediatric Pak label 6 Enter the Lot Code number from the label 7 If the Pad Pak or Pediatric Pak is installed in the AED click Attached To Device 8 Click Submit 5 6 8 4 7 ...

Page 32: ...31 If successfully registered your Pad Pak or Pediatric Pak will appear in the list of Accessories ...

Page 33: ...oad it will enter a sleep mode To run an additional check in press and release the HeartSine Gateway POWER button This will upload the data from the last AED self test to your LIFELINKcentral AED Program Manager account If there is no communication between HeartSine Gateway and LIFELINKcentral during its scheduled monthly check in it is recommended that you visually inspect the AED and connected H...

Page 34: ...e replaced by removing HeartSine Gateway from the AED and unscrewing the battery covers see Section 3 Replace all batteries at the same time do not mix new with old Dispose of depleted batteries according to local regulations WARNING SAFETY RISK AND POSSIBLE EQUIPMENT DAMAGE Rechargeable batteries CANNOT be used in HeartSine Gateway Using rechargeable batteries will damage HeartSine Gateway and vo...

Page 35: ...lcohol 70 solution PRECAUTION DO NOT immerse any part of HeartSine Gateway in water or any type of fluid Immersion in fluids may seriously damage HeartSine Gateway or cause a shock hazard DO NOT clean any part of HeartSine Gateway or its accessories with abrasive materials or cleaners for example bleach or bleach dilutions DO NOT attempt to sterilize HeartSine Gateway Warranty information See Appe...

Page 36: ...anything other than the supplied removal tool Using anything other than the supplied removal tool may damage HeartSine Gateway and the AED Micro USB port Use only for connection to Saver EVO program Do NOT attempt to use micro USB port for any other purpose Faulty HeartSine Gateway If you suspect a fault with HeartSine Gateway remove it from the AED and contact customer support EMC warnings Use of...

Page 37: ...ateway outside of this range may cause it to malfunction Ingress Protection HeartSine Gateway has an IP56 rating against dust and sprays of water Note that the IP56 rating does not cover immersion of HeartSine Gateway in water or any type of fluid Immersion in fluids may seriously damage HeartSine Gateway or cause fire or a shock hazard Prolonging Battery Life Do not turn on HeartSine Gateway unne...

Page 38: ...way will not go into set up mode Ensure the LED is off then press and hold the POWER button for at least six seconds The LED turns solid blue If the LED does not change color contact your local Authorized Distributor or Stryker representative HeartSine Gateway serial number does not appear in HeartSine Gateway Configuration Tool Ensure HeartSine Gateway is in set up mode the LED should be solid bl...

Page 39: ...steps to connect your HeartSine Gateway If the problem persists contact your local Authorized Distributor or Stryker representative for assistance Check the readiness status of HeartSine Gateway in LIFELINKcentral If the HeartSine Gateway status indicates Needs Attention AED Not Connected the AED is not properly connected or the AED device is not supported by HeartSine Gateway Only HeartSine samar...

Page 40: ...TENTION Follow these steps 1 Click the link within the email to open LIFELINKcentral and view the equipment status details as shown 1 2 Inspect the HeartSine AED and HeartSine Gateway to resolve issue causing the NOT READY or NEEDS ATTENTION status Check each for visible damage or wear and tear Press the AED power button to turn it on then press the power button again to turn it off Listen for any...

Page 41: ...ram Manager stating that your AED is NOT READY or NEEDS ATTENTION 3 When you have resolved the issue and the status indicator on the AED is flashing green return to LIFELINKcentral and select the relevant AED 4 From the Equipment menu click Inspections 5 Click Perform Inspections 4 5 ...

Page 42: ...il from LIFELINKcentral AED Program Manager stating that your AED is NOT READY or NEEDS ATTENTION 6 Click the Device Present checkbox 6a and the Flashing Green button 6b to indicate that you found the device and resolved the issue 7 Press Submit 6a 6b 7 ...

Page 43: ...email from LIFELINKcentral AED Program Manager stating that your AED is NOT READY or NEEDS ATTENTION 8 The AED should now show as READY in LIFELINKcentral as shown 9 On HeartSine Gateway attached to the relevant AED press and release the POWER button ...

Page 44: ...nsmitting data to LIFELINKcentral AED Program Manager Solid blue Network Setup Mode System is in Network Setup Mode Flashing blue Not Connected HeartSine Gateway is not connected to a network Solid red Critical Fault A critical fault is detected Consult LIFELINKcentral AED Program Manager for details Solid black Power Off HeartSine Gateway is powered off Solid white Not Registered HeartSine Gatewa...

Page 45: ...nformation should be considered For all solutions it may be necessary to know details about where LIFELINKcentral is located on the Internet FQDNs for LIFELINKcentral are provided below IP subnet for LIFELINKcentral Canada Ireland and UK 74 200 9 46 255 255 255 240 or a 28 bit submask All other locations 62 29 175 224 255 255 255 240 or a 28 bit submask Please ensure the following IP address is al...

Page 46: ... from LIFELINKcentral The email for your country is provided in the table on pages 46 and 47 Supported Security Protocols Open WPA Personal WPA2 Personal Non Supported Security Protocols WPA Enterprise WPA2 Enterprise WEP Open networks without a user agreement page are supported ...

Page 47: ...ms com web lifelink dk lifenetsystems com Faroe Islands https lifelink fo lifenetsystems com web lifelink fo lifenetsystems com Finland https lifelink fi lifenetsystems com web lifelink fi lifenetsystems com France https lifelink fr lifenetsystems com web lifelink fr lifenetsystems com Germany https lifelink de lifenetsystems com web lifelink de lifenetsystems com Greenland https lifelink gl lifen...

Page 48: ... Poland https lifelink pl lifenetsystems com web pl lifenetsystems com Qatar https lifelink qa lifenetsystems com web lifelink qa lifenetsystems com Saudi Arabia https lifelink sa lifenetsystems com web lifelink sa lifenetsystems com Singapore https lifelink sg lifenetsystems com web lifelink sg lifenetsystems com South Africa https lifelink za lifenetsystems com web lifelink za lifenetsystems com...

Page 49: ...perature 10 C to 50 C 14 F to 122 F for up to two days If the device has been stored below 0 C 32 F it should be returned to an ambient temperature between 0 C to 50 C 32 F to 122 F for at least 24 hours before use Relative Humidity 5 to 95 non condensing Enclosure IEC 60529 IP56 Altitude 0 to 4572 meters 0 to 15 000 feet Shock MIL STD 810F 2000 Method 516 5 Procedure 1 Vibration MIL STD 810F 2000...

Page 50: ...able Type Number 6205 Designation IEC CR 17345 Size 34 5 x 17 mm 1 35 x 0 67 in Weight 17g 0 04 lb 1 x Battery 68g 0 15 lb 4 x Batteries System Lithium Manganese Dioxide LiMnO2 Organic Electrolyte UL Recognition MH 13654 N Nominal Voltage 3 V Typical Capacity C 1550 mAh down to 2 V Load 100 Ohm at 20 C Volume 7 ccm 0 43 in3 Coding Date of Manufacturing Month Year ...

Page 51: ...connection Operation outside of the environments specified below may result in improper operation of HeartSine Gateway device There are no special maintenance procedures required to ensure that the essential performance and basic safety of HeartSine Gateway are maintained with regard to electromagnetic disturbances over the service life of the device Emissions Test Compliance Electromagnetic Envir...

Page 52: ...Applicable Power Frequency 50 60Hz Magnetic Field IEC EN 61000 4 8 30A m 30A m Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment There are no special requirements for non commercial non hospital environments Radiated RF IEC EN 61000 4 3 10 V m 80MHz 2 7GHz 10V m 80MHz 2 7GHz Portable and mobile RF communications...

Page 53: ...idelines may not apply in all situations Electromagnetic propagation is affected by absorption and reflection from structures objects and people Federal Communications Commission FCC declaration HeartSine Gateway is capable of transferring data records by wired or wireless connection HeartSine Gateway complies with Part 15 of the FCC rules and with Licence exempt RSS standards of Industry Canada O...

Page 54: ...14 53 EU ROHS2 Directive 2 Article 4 2011 65 EU with exceptions Annex III 6c lead in copper alloy Conformity to the essential requirements of the legislation s have been demonstrated by using the following standards Health and Safety Article 3 1a IEC 60601 1 2005 EMC Article 3 1b Directive 2014 30 EU EN55032 EN55011 2016 EN60601 1 2 2014 EN 301 489 1 V2 1 1 EN 301 489 17 V3 1 1 EN61000 4 2 2009 EN...

Page 55: ...ct to the terms and conditions of this limited warranty for either a 90 days or Warranty What is covered HeartSine provides to the original end user a limited warranty that all HeartSine products that are purchased from a distributor sub distributor person or entity authorized by HeartSine Technologies Ltd Authorized Agents are substantially free from defects in material and workmanship This limit...

Page 56: ...lied for the following trademarks or service marks HeartSine samaritan Pad Pak Pediatric Pak Saver EVO LIFELINKcentral LIFENET and Stryker All other trademarks are trademarks of their respective owners or holders LTD IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY CONCERNING HEARTSINE PRODUCTS EXCEPT TO REFER TO THIS LIMITED WARRANTY YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR...

Page 57: ... 28 9093 9401 U S Latin America Customer Support 11811 Willows Road NE Redmond WA 98052 U S A Toll free 866 478 7463 Tel 1 215 860 8100 Fax 1 215 860 8192 2019 HeartSine Technologies All rights reserved Made in U K Date of Issue January 2020 HeartSine Gateway is not available in all countries H052 019 300 1 HeartSine Gateway user manual can be found on our website at https heartsine com support pr...

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