39
Problem
Solution
Downloaded
HeartSine Gateway
Configuration Tool file
did not appear on my
computer.
•
Check the ‘Downloads’ folder on your PC/laptop.
If you receive
an email, from
LIFELINKcentral AED
Program Manager,
stating that your
AED is NOT READY or
NEEDS ATTENTION.
Follow these steps:
1.
Click the link within the email to open LIFELINKcentral and view
the equipment status details as shown.
1
2.
Inspect the HeartSine AED and HeartSine Gateway to resolve
issue causing the NOT READY or NEEDS ATTENTION status:
• Check each for visible damage or wear and tear.
• Press the AED power button to turn it on, then press the power
button again to turn it off. Listen for any error prompts and
ensure the AED indicator is flashing green.
