The
GO
BED Maintenance Manual
8
•
Name and part number of the defective part(s)
•
Problem encountered
N
N
O
O
T
T
E
E
We will do our best to help you identify the parts to be replaced. However, if an error occurs
when ordering, the user remains responsible for identifying parts to change.
Stryker Bertec will take back wrong parts ordered but will not assume shipping charges and
restocking fees will be charged to the user unless a Technical Service representative has been
requested for an on-site diagnosis of the malfunction.
RETURN AUTHORIZATION
Merchandise cannot be returned without approval from the Stryker Bertec Technical Service
department. An authorization number will be provided, which must be clearly printed on the
returned merchandise. Stryker Bertec reserves the right to charge shipping and restocking fees
on returned items.
DAMAGED MERCHANDISE
Claims for damaged merchandise must be made with the carrier within fifteen (15) days of
receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE
IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT. Upon prompt
notification, Stryker Bertec will file a freight claim with the appropriate carrier for damages
incurred. Claims will be limited in amount to the actual replacement cost. In the event that this
information is not received by Stryker Bertec within the fifteen (15) days period following the
delivery of the merchandise, or the damage was not noted on the delivery notice at the time of
receipt, the customer will be responsible for payment of the original invoice in full.
Claims for any short shipment must be made within 5 days of invoice.
Summary of Contents for GOBED FL17E
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