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STOVES Genus, User Manual

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STOVES Genus User Manual Download Page 26

Pre-heating:

The main oven performs at it’s best when pre-heated for some functions. The
temperature display will change colour once pre-heating has finished.

Remember you do not need to pre-heat at all when using the

Genus

Functions

.

When you use the

Fanned Oven

we recommend you do pre-heat for the

following:

Chilled / Frozen foods.

Sensitive foods such as Yorkshire puddings or souffle.

For other food types there is no need to pre-heat.

Automatic operation

See the ‘Automatic Programming’ section which starts on page 40.

To switch off the oven:

If the icon is green, touch it once.

If the icon is orange, touch it twice.

This will de-select any functions you have been using.

To switch the oven off completely, press the on / off control knob. As with the
Genus Function, you can switch the oven off this way at any time.

Using the Multifunction Main Oven

23

i

08 27317 02 - 900 Genus-AU:08 27317 01 -900 Gen  9/4/08  10:37  Page 26

Summary of Contents for Genus

Page 1: ...Built In Electric Multifunction Oven and Grills with Genus Functions Please retain these instructions for future reference Visit www stoves co uk for info and ideas ...

Page 2: ...cooked much more evenly consistently and with much greater efficiency without any compromise on the results All you have to do is select the appropriate programme We have produced this handbook to accompany the Stoves Genus to take you through it s functions successfully In order to appreciate the full benefits of your new oven it is best to read through these instructions fully and to pay par tic...

Page 3: ... Using the Genus Functions with Automatic Programming 18 Genus Functions Important Safety Notes 19 Using the Multifunction Oven main oven only 20 28 Getting Started 20 Symbols Recommended Uses 21 Cookware Bakeware 22 Pre heating Other Notes 23 Multifunction Cooking Guide 24 25 Multifunction Roasting Guide 26 Defrosting Slow Cooking 27 Main Cavity Shelving 28 Using the Grills 29 35 Introduction 29 ...

Page 4: ...etting the Clock 51 Changing Light Bulbs 52 Customer Care 53 Frequently Asked Questions 55 55 Safety Information 56 57 Cook Shop 58 Service Record 59 Installation Guide 60 64 Step 1 Preparation 60 61 Step 2 Connect to the Electricity 62 Step 3 Fitting the Edging Strip 63 Step 4 Securing the Appliance 63 Installation Notes 64 Technical Data 65 Contents 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9...

Page 5: ...nate in red to show you available selections These icons are touch buttons and when touched will activate functions In order fully understand your fascia you will need to familiarise yourself with it there are tables on the following pages to help you with this Don t be afraid to touch any of the function icons on the fascia and turning them on they will turn green to experiment with them You won ...

Page 6: ...to the left and right of the control knob Information is entered by turning the knob and applies to all oven functions where required Introduction 3 Icon Explanation On Off icon located above the centre control knob press the control knob to turn the appliance on and off To increase time temperature located to the right of the centre control knob turn the control knob towards to increase times tem...

Page 7: ...g worked out by the computer i e CAL 2 In the Genus Function it will also show seconds only when counting down the final cooking minute Entering cook times and end times for automatic programming it will flash to show you need to enter this Temperature Display The temperature display on the left will show the temperature of the oven even when it is not in use Introduction 4 Minutes Hours 08 27317 ...

Page 8: ...p Heat Outer Grill Top heat Base heat Fanned oven Genus Function Genus Function programmes 1 8 Defrost Genus function Genus Programmes Defrost Genus function Fanned oven Base heat Outer grill Top heat Inner grill Top heat 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 8 ...

Page 9: ...n Grill functions Introduction 6 Icon Explanation Base heat Conventional oven Half Economy grill Full Dual grill Base heat Full grill Half grill Conventional oven 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 9 ...

Page 10: ...ations we suggest that you follow while using the Genus Functions these are here to guide you when you use Genus and will help you make the most of using the functions available to you You may have already used the Quick Start Guide but if you haven t take the time to get to know your appliance and become familiar with the way it works Always remember that if you ever want to start again from the ...

Page 11: ...l count down in seconds When this finishes the oven goes into stand by mode and you can add extra time if you want to If you need to add some more time turn the on off control knob clockwise to add extra minutes If your food is to your satisfaction you can turn off the oven by pressing the on off control knob and then remove your food Once you have successfully completed your first meal you will b...

Page 12: ...ead all types sizes Bread rolls Fish cakes home made Gratin dishes 6 6 6 5 1 3 6 5 3 Cakes Whisked sponge 2 x 180mm 7 Victoria sponge 2 x 180mm 7 Madeira cake Semi rich fruitcake Coconut and cherry loaf 2 lb Very rich fruit cake 7 6 6 6 4 3 3 9 Shelf positions are always counted from the bottom to the top see page 24 for more information and are extremely important when using the Genus Functions W...

Page 13: ...th cold milk Baked custard made with cold milk Slow roasted tomatoes 5 5 6 7 Convenience Chilled convenience meals Frozen convenience foods excluding pizza Frozen chilled pies sweet and savoury 5 6 5 6 5 6 8 Reheat Plated meals Meals in medium dishes Meals in small dishes 8 6 5 10 You must always use the trivet provided See page 13 for description Shelf position depends on the thickness of the foo...

Page 14: ... you have pierced the outer skin before you start to cook them Using the Main Oven Genus Function 11 i Do not boil eggs in this oven Steam will build up inside the yolk and explode causing injury Sealed jars containers may explode and should not be heated in the oven Foods with a high salt content Thick Gammon etc are not suitable for cook ing using the Genus Function use the multifunction oven in...

Page 15: ... As with any cooking it s all down to personal taste Notes You should be aware however that it is not possible for you to combine the Genus Functions you can only use one at a time for example you couldn t use the meat programme 5 combined with the general programme 1 You could however surround your roasting joint with the vegetables you wish to roast they must be in the same roasting tin and use ...

Page 16: ...e tins There is bakeware supplied with your Stoves Genus which is suitable for use with the Genus Functions The Roasting tin you should always use has a trivet with holes in it and is specially designed to work with the Genus Functions to give you the best results When you clean the roasting tin and trivet it is important to replace the trivet correctly before using it again The trivet must be rep...

Page 17: ...ing until you are familiar with the functions and the food types which use them Always use the shelf positions recommended in the guide These numbers will only flash when the Genus Function is selected The timer display on the right of the on off control knob will then flash signalling that a time needs to be entered The time you enter should be the recommended time on the package or in the recipe...

Page 18: ...lights and cooling fan on If you choose to increase the time by turning the control knob clockwise then the oven continues cooking If you do not want or need to add any time simply turn off the oven by pressing the on off control knob and remove your food As with a conventional oven you can still Adjust times and temperatures by using the control knob to increase or decrease Remove food before the...

Page 19: ...of cookware Genus will then calculate the new reduced time You can add to the reheat time if you feel it has not been long enough or you can take food out early if you feel it is heated enough We recommend that you check the food regularly while it is cooking At the last minute of cooking time a tone will sound 3 times signalling the cooking time is nearly over from this point the timer display wi...

Page 20: ...er or under heat For some dishes particularly those which are liquid or sauce based we recommend that you stir the dish half way through reheating this will ensure that it is reheated right through Always make sure that all dishes are reheated underneath some kind of cover to prevent foods drying out An upturned plate or dish cover is ideal but you should not use aluminium foil or plastic wraps cl...

Page 21: ...matic programmer do nothing else If you want to use the fully automatic programme wait for the end time icon light up in red Touch this icon and it will turn green telling the programmer you want to set an end time Then you should enter the time of day i e 17 30 that you want the food to be ready at Once this has been selected the oven will calculate a start time based on the Genus Function s calc...

Page 22: ...he Genus Functions there are several items you must not use Anything with a plastic or paper wrapping unless it is suitable for use with very high temperatures Plastic containers or bowls unless it is suitable for use with very high temperatures Plastic cookware unless it is suitable for use with very high temperatures Wooden equipment should not be used or left in the oven Covered metal roasters ...

Page 23: ...e Stoves Genus Multifunction oven has been pre set with a variety of temperature in order to give optimum results but you can adjust these if you find they do not suit your taste The oven and the grill have a temperature range from 40 C to 250 C offering you a variety of temperature options After a few seconds the oven lights will illuminate and the oven will start to work this delay is perfectly ...

Page 24: ...such as jam tarts or open mince pies Touch both The zones of heat throughout the oven when it is used as a conventional oven make this function suitable for traditional roasting Place the meat towards the centre of the oven roast potatoes towards the top and puddings towards the base Touch both Inner and outer heat grill For browning grilling larger quantities of food e g lasagne or toasting the t...

Page 25: ...that any dish you use to cook with is ovenproof Always use good quality baking trays and roasting tins poor quality utensils may warp in the oven leading to poor results Never use items which may melt or catch fire i e wooden items or non ovenproof plastics If you are roasting meats you can cover the roasting tin with aluminium foil However you should not wrap the oven shelves or cover the oven ba...

Page 26: ...orkshire puddings or souffle For other food types there is no need to pre heat Automatic operation See the Automatic Programming section which starts on page 40 To switch off the oven If the icon is green touch it once If the icon is orange touch it twice This will de select any functions you have been using To switch the oven off completely press the on off control knob As with the Genus Function...

Page 27: ...rs 21 2 3hrs Pastry Flaky Puff Shortcrust Choux Plate tarts 2 x 180mm 7 220 200 200 200 200 180 180 180 Depends on recipe and type of filling Biscuits Shortbread rounds Nut brownies Brandy snaps Flapjacks Ginger nuts 180 180 190 190 180 160 160 170 180 160 10 9 11 9 11 10 20 mins 35 40 mins 8 12 mins 25 40 mins 15 20 mins Note For best results when using the conventional oven cooking function only...

Page 28: ... 2hrs 50 60 mins 3 4 1 hr 30 45 mins 40 mins 1hr Miscellaneous Yorkshire pudding large small Toad in the hole Bread 2 x 1lb loaves bread rolls 220 220 220 220 220 200 200 200 200 200 11 12 11 7 10 40 45 mins 15 20 mins 40 45 mins 20 30 mins 10 15 mins The shelf positions shown in the guide are for conventional cooking only The information contained in these table can be adjusted to suit personal t...

Page 29: ...us 20 minutes Frozen meat should be thoroughly thawed before cooking For large joints it is advisable to thaw overnight Frozen poultry should be thoroughly thawed before cooking unless packaging advises otherwise the time required depends on the size of the bird eg a large turkey may take up to 48 hours to thaw Adjust the shelf positions so the meat or poultry will be in the centre of the oven whe...

Page 30: ... to be cooled as this can lead to cross contamination You can use the semi automatic programmer to time the defrost function see Automatic Programming page 41 for more information Slow cooking Press and release the on off control knob to access the functions Touch the icons for either the conventional oven or fanned oven Do not try to slow cook using any of the other oven functions For roasting jo...

Page 31: ...ain a clearance from the oven roof and base If more than one cooking dish or baking tray is to be used on a shelf leave a gap of at least 25mm between the items themselves and the oven interior Allow enough space between shelves for food that will rise during cooking Do not place items on the oven base as this will prevent air from circulating freely Main Oven Shelving 1 2 3 4 5 6 7 8 9 10 11 12 5...

Page 32: ...d When pre heating the top oven grill the left hand temperature display will show the selected heat setting in green This will remain green throughout grilling We recommend that you pre heat the top oven grill for 3 5 minutes before use Notes on the main oven top heat grill function Both the main oven top heat functions are best suited to grill or brown large quan tities of food These functions ha...

Page 33: ...between the handle position indicators The handle should be removed from the pan during grilling to prevent overheat ing The handle is designed for removing inserting the grill pan under the grill when grilling If cleaning the grill pan when it is hot use oven gloves to move it Do not use the handle to pour hot fats from the grill pan Food for grilling should be positioned centrally on the grid Us...

Page 34: ... grill The selected icon will turn green while the icons not currently in use will remain red The display on the left hand side of the on off control knob will show the pre set grill setting as 3 in red As with the other functions on the Stoves Genus the heat setting can be changed You can choose any grill setting between 1 and 9 This is done by turning the on off control knob left to decrease the...

Page 35: ...es if you are changing from Top Oven functions to Grilling functions If you do not do this the grill will continue to function as the first function you chose The new function will not come on at all To switch off the grill If the icon is green touch it once If the icon is orange touch it twice This switches off the grill functions totally To switch off completely press the on off control knob As ...

Page 36: ...recognise this when the temperature becomes too hot inside the cavity An alarm will sound and on the display the words OPEN and DOOR will flash alternately The alarm will continue to sound until either the door is opened or the grill is switched off The alarm will not sound if the grill has been switched off and is cooling down with the door closed Note The grill cannot be controlled by the progra...

Page 37: ...n Food Shelf Position Grid Position Cooking Time Bread Toast 4 rounds Cheese on toast 4 rounds Tea cakes 4 3 or 4 2 or 3 High High High 3 5 mins 4 6 mins 3 5 mins Meat and Poultry Bacon rashers Sausages Steak Rare Medium Well done Lamb chops Pork chops Gammon steaks Chicken fillets 4 3 4 3 3 2 2 4 2 High High High High High High High High High 7 10 mins 14 18 mins 8 12 mins 12 16 mins 16 22 mins 1...

Page 38: ... be controlled between settings 1 and 9 For grilling larger quantities of food the full grill can be utilised The full grill can also be controlled between settings 1 and 9 or use the main oven grill When using the grill in the top oven the speed of grilling can be controlled by use of either the variable control or by selecting higher or lower shelf position For toasting and for grilling foods su...

Page 39: ...tion you wish to use The icon will then turn green The remaining icons will remain red See the guide on the following page for more information Base heat only Conventional oven Select the temperature you wish to use by turning the on off control knob The temperature can be adjusted by using the on off control knob Turn the on off control knob anti clockwise for reducing the temperature and clockwi...

Page 40: ...e main oven The temperature in the oven varies with the top being slightly hotter due to heat rising and the base slightly cooler You can cook a variety of meals small pieces of fish and meat and some kinds of baked foods with this function For grilling smaller quantities of food the single element economy grill can be utilised This grill function can be controlled between settings 1 and 9 For gri...

Page 41: ...on at all To switch off the oven If the icon is green touch it once If the icon is orange touch it twice Important notes Important Never put items directly on the base of the oven or cover the oven base with foil as this may cause the element to overheat Caution The grill gets extremely hot when the top oven grill is in use so take extra care to avoid touching it Should you wish to change function...

Page 42: ...se sponge Madeira 2 x 180mm 7 Semi rich fruit cake 205mm 8 Dundee cake 205mm 8 180 180 200 170 180 160 140 140 9 9 5 7 8 5 5 5 15 25 mins 20 25 mins 10 12 mins 20 0 30 mins 25 30 mins 50mins 11 4 hrs 21 2 3hrs 21 2 3hrs Pastry Flaky Puff Shortcrust Choux Plate tarts 2 x 180mm 7 220 210 200 210 200 210 200 210 Depends on recipe and type of filling Biscuits Shortbread rounds Nut brownies Brandy snap...

Page 43: ...ereas the orange lit icon is active but not on view To view touch the icon until it turns green When the cook time has elapsed the appliance goes into standby mode approx 4 minutes long to allow you to amend the time if desired This switches off the elements but leaves the lights and cooling fan on If you choose to increase the time then the appliance continues cooking If you choose not to amend t...

Page 44: ...on has now illuminated once touched the icon will turn green When the timer on the right flashes enter your required cooking time Minimum of 1 minute As this is semi automatic cooking you have only set the length of time you want the oven to remain on for You must leave the timer for 5 seconds this enables it to store all of the information You can programme both the top and main ovens they will t...

Page 45: ...s during this time you can extend the cooking time if it is needed by turning the on off control knob If no more cooking time is required please turn off the oven and make sure nothing is left on We recommend that if you are using the Automatic cooking function for the first time you remain close by in order to keep checking that everything is working to your satisfaction If you should encounter a...

Page 46: ...inated once touched the icon will turn green When timer flashes enter your required cooking time Minimum of 1 minute As this is fully automatic cooking you have to set the time you would like the oven to switch off at Touch the end time icon it will turn green confirming that it has been selected The oven will then switch off Using the on off control knob enter in the time of day i e 17 30 that yo...

Page 47: ...eds you can adjust the volume of everything touch button tones and alarm tones on Stoves Genus to do this Press the on off control knob Then touch and hold the 8 icon The beeper will sound continuously you can then adjust the volume by turing the on off control knob clockwise to make it louder and anti clockwise to make it quieter Once you have made your choice take your finger off the 8 icon This...

Page 48: ...to turn on just the lights This can be done by pressing and holding the on off control knob until the lights in both cavities illuminate Chrome plated parts oven shelves oven shelf runners grill pan grid Do not use abrasives or polishes use a moist soap pad e g Brillo These items may also be cleaned in a dishwasher Note Oven shelf runners can be removed for cleaning Grasp the runners and slide out...

Page 49: ...f Domestic cooking appliances all the glass panels on this appliance are toughened to meet the fragmentation requirements of BS3193 This ensures that in the unlikely event that a panel breaks it does so into small fragments to minimise the risk of injury Please take care when handling using or cleaning all glass panels as any damage to the surfaces or edges may result in the glass breaking without...

Page 50: ...eam cleaner e g Cif Rinse thoroughly and dry with a soft cloth Do not use abrasive cleaners or polishes Please take care when handling using or cleaning all glass panels as any damage to the surfaces or edges may result in the glass breaking without warning or apparent cause at a later date As the oven doors are made of glass should any glass panel become damaged we strongly recommend that it is r...

Page 51: ...t might lead to damage which will compromise it s performance Do not clean the door choke in a dishwasher The door choke is removed by sliding it out of the door frame while the oven door is open preferably to the door stop position about 30 open hold the top and bottom edges of the choke and slide out Note that if the door is opened fully when removing the door choke the door may spring shut The ...

Page 52: ...nently damage the steel Extra care should be taken when cooking food in salted water Some foods are corrosive e g vinegar fruit juices and especially salt they can mark or damage stainless steel if they are left on the surface Turn off and wipe any spillage immediately taking care to avoid skin contact with any hot surface or spillage Sharp objects can mark the surface of stainless steel but marks...

Page 53: ...nal preferences For Frequently Asked Questions see pages 53 53 Common Sandwich cakes and sponge problems Domed top Insufficient creaming of mixture cake baked on too high a shelf position or at too high a temperature Paper liners can cause the outer edge not to rise and the centre to peak Hollowed sunken top Too much raising agent oven temperature too low or incorrect shelf position cake removed f...

Page 54: ...the control knob until the month is correct The word DAY will appear on the left hand display Set day of the week by turning the control knob using the following codes 00 Sunday 01 Monday 02 Tuesday 03 Wednesday 04 Thursday 05 Friday 06 Saturday DATE will appear on the left hand display Turn the control knob to set the correct date Indicator will flash until stored HOUR will appear on the left han...

Page 55: ...lbs Position details Changing instruction 2 Sides Top Oven 25W bulb Switch off the electricity supply making sure that the oven cavity is cool and remove the shelves Grasp the lens cover and pull away from the side of the oven Unscrew the bulb and replace 2 Sides Main Oven 10W halogen bulb Switch off the electricity supply and wait until the oven is cool then remove the oven shelves Unscrew the le...

Page 56: ...in the details on the leaflet and post this off to Glen Dimplex Australia Unit 2 205 Abbotts Road Dandenong South Victoria 3175 Australia If your appliance is covered by the warranty and guaran tee you will not be billed for work undertaken should your appliance be faulty terms and conditions do apply so please read through the literature carefully Please ensure that you have available your applia...

Page 57: ...king In tandem with the three conventional sources of heat the Genus Program reduces cooking times and helps cook food more thoroughly and evenly Furthermore cooking times are easier to judge making ideal results simpler to achieve Do I have to pre heat the oven No In Genus mode you can cook from cold or even frozen saving pre cious time and providing greater efficiency When using as a conventiona...

Page 58: ...most popular dishes whether it s a casserole the traditional Sunday roast or a frozen pizza It is designed to save precious time by reducing the cooking time by a quarter or more We think that it takes convenience food to another level there is no longer a trade off situation between speed and performance What if the food I want to cook isn t in the pre programmed menus Genus works from the main i...

Page 59: ...ectivity can also damage the element Do not use the ovens with the door inner glass panel removed or the door choke removed see the Cleaning section for more information Do not drape tea towels over the flue vents or doors as this creates a fire hazard Use oven gloves when removing hot food dishes from the oven or grill The oven grill and utensils will be very hot when in use Do not use foil on ov...

Page 60: ... appliance for heating beverages feeding bottles or baby food these kinds of items are not suitable Eggs in their shell and whole hard boiled eggs should not be heated using the Genus Function as they may explode even after the Genus Function has finished If smoke is observed and it has nothing to do with the food items being cooked switch off or unplug the appliance and keep the door closed to st...

Page 61: ...el number and serial number in the space below Having these numbers to hand will help us to help you quickly and more efficiently Model number and serial number are on your appliance databadge which can be found on the front frame near to the oven cavity When contacting Stoves please use the Customer Care number on the back cover of this handbook 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08...

Page 62: ...ust be a gap of at least 90mm between the appliance and the cabinets to prevent overheating of the cabinets 1 Remove the fixing screws from the polythene bag on the top of the appliance but leave the appliance in the base tray packaging until you are ready to install it Note When removing the appliance from the base tray packaging care should be taken to ensure the outer frame trim is not damaged ...

Page 63: ...m internal dimensions as shown Please note that all sizes are nominal some variation is to be expected Installation min 560mm 550mm min 547 mm 20mm 885 mm 595 mm 888 mm 550mm 869 mm min 880 mm min 890 mm min 6mm 30 80mm 61 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 63 ...

Page 64: ...f the appliance use a small flat bladed screwdriver 2 Connection should be made with suitable cable so as to comply with AS NZS 3000 2000 and local regulations 3 First strip the wires then push the cable through the cable clamp in the ter minal block cover 4 Connect the cable to the terminal block ensuring all cables and links are securely fixed and then tighten the cable clamp cover 5 Close the t...

Page 65: ...ppliance into housing unit Insert appliance into cabinet Note The unit housing the appliance must be appropriately fixed To secure appliance to housing unit Note Ensure that the appliance is centrally located Take care not to damage the appliance or cabinet There are 6 securing screws Open the grill top oven door and screw 2 screws through the top corner holes in the front frame With the grill top...

Page 66: ...tted to this appliance is an integral part of its safety and functionality When the appliance is installed care must be taken that the cooling fans performance is not impeded by any objects coming into contact with it Installation pipes leads etc Care must also be taken that there is sufficient air flow at the rear of the appliance for the cooling fan to run at its optimum efficiency Particularly ...

Page 67: ...ain Oven 240v Genus Function Base 765W 1000W Top 1000W 1000W Single grill 1800W 1800W Dual grill 2800W 2800W Fan element N A 2300W Cooling fan 80W 2 45GHz Frequency 600W Power output Lights 25W 10W Energy rating C A Country of destination AUS 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 67 ...

Page 68: ...R5 C1 C4 CT18 CT17 Q3 IC5 IC4 IC3 CT16 R26 R13 R12 R29 R9 R21 R8 R20 R19 R25 R24 R23 R22 IC1 R3 R28 Q5 CT2 CT5 CT6 CT9 CT7 CT13 CT23 CT8 CT11 CT10 CT24 CT19 CT14 CT50 CT25 CT150 CT22 D6 R4 D7 CT21 CT15 IC7 D3 K9 C7 C6 C8 L1 FS2 K5 IC6 IC2 R10 C17 Q4 C13 R16 C3 C5 CT29 Black 110mm Orange 1000mm Blue 500mm L100 C 16Amp Thermal Cutout L70 C 16Amp Thermal Cutout Black 120mm L70 C 16Amp Thermal Cutout ...

Page 69: ...Notes 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 69 ...

Page 70: ...Notes 08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 70 ...

Page 71: ...08 27317 02 900 Genus AU 08 27317 01 900 Gen 9 4 08 10 37 Page 71 ...

Page 72: ... work is to be conducted by authorised persons only It is also adviseable that your cooker is checked regularly and maintained in good condition An annual mainte nance is recommended Always check the instruction book before calling a service agent to make sure you have not missed anything Glen Dimplex Australia Pty Ltd Customer Care Tel 1 300 556 816 Before you contact a service agent make sure th...

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