StorageTek 9710, System Assurance Manual

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Schedule Planning
1-6 9710 System Assurance Guide MR0012J
Preinstallation Checklist Error Check
If the preinstallation checklists are complete and correct, the sale is approved
and the product is shipped. If they are not correct, the system assurance team
completes or corrects them.
Installation
The SDE installs the 9710 Library at the customer’s site.
Post-installation Follow-up
The following actions follow up the installation:
• The Error-Free Delivery Team tracks any exceptions to the original
shipment.
• The system assurance team leader completes the reader's comment form at
the back of this guide or online to submit any comments on this guide.
Refer to the end of the
“How This Guide is Organized” on page xi for the
fax number, address, and URL.
• The SDE logs installation data into the Customer Services Data Collection
(CSDC) system.
• The SDE attends a follow-up meeting with the customer to review the
completed project.
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Schedule Planning
When schedule planning is completed, attach a copy of the proposed schedule
to this guide, and have the system assurance team members sign below.
StorageTek Representative (date)
Customer Representative (date)