S800A GNSS Receiver – User Manual
34
Accessories
Accessories & Specific Parts Warranty:
For Accessories provided by Stonex with the instruments S800A GNSS the
following general warranty time is for reference:
Batteries: 7 months.
Battery chargers: 7 months.
Adapters for battery chargers, Cables, Tribrach, Pole, Antennas: 2
years.
Service Procedure
Repair/Service procedure for dealers.
(1) S/N of the instrument and a detailed description of the defect (sometimes
pictures or video) will be required to indicate the cause and problem.
(2) If dealer wants to repair an instrument under warranty period on their
site:
1) If dealers don’t have the part in stock they have to send an official order
to STONEX
®
Europe and pay for it and so STONEX
®
Europe will send the
new part to them so they can repair the instrument.
2)When the repair is over, the dealer has to fill the “Spare Part Refund”
module and send it to the dedicated mail address.
3) wait for STONEX
®
Europe’s authorization SPR no;
4) when dealer receive the SPR authorization no they can send back to
STONEX
®
Europe appointed office the broken part with attached the SPR
module;
