Starcraft Telluride 2021, Owner'S Manual

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Section 1: Warranty & Service
Congratulations! Thank you for selecting a Starcraft recreation vehicle. We are excited to
welcome you to our growing RV family. We are committed to being the most respected name
in RVs. We invite you to drop by our manufacturing facility.
Starcraft recreation vehicles are manufactured for use as temporary living quarters for rec-
reation, camping and travel uses, all as defined by the bylaws of the Recreation Vehicle
Industry Association (RVIA).
This recreation vehicle is not intended for use as a full-time residence or for commercial
use. Commercial use means using the recreation vehicle as a business asset such as a mobile
office or using the recreation vehicle for lease or rental purposes.
Starcraft reserves the right to discontinue or change specifications or design at any time
without notice and without incurring any obligation whatsoever. Recreation vehicles built
for sale in Canada may differ to conform to Canadian Codes.
Factory Tours
To book a factory tour or check on available tour times (free admission, closed holidays)
please log on to https://www.jayco.com and hold the mouse pointer on the
ABOUT JAYCO
heading. Select “FACTORY TOURS” from the drop down menu that opens.
Options and Equipment
Starcraft recreation vehicles are available in several sizes and models, so accessories and
components may differ slightly between models. Some equipment described in this manual
may not apply to your recreation vehicle.
Starcraft reserves the right to discontinue or change specifications or design at any time
without notice, and to make additions or improvements without incurring any obligations
upon itself to install these changes on its products previously manufactured. Recreation
vehicles built for sale in Canada may differ to conform to Canadian Codes.
Dealer Responsibility
At the time of sale of the new RV, your Starcraft dealer is expected to:
 Deliver your RV in the best condition possible. Your RV must pass the dealer’s
pre-delivery inspection (PDI), including all systems tests.
 Provide orientation of the RV, its systems, components and operation.
 Request that you read all warranty information and explain any provision not
clearly understood.
 Ensure you receive the Warranty Packet. Your dealer can assist you in complet-
ing the OEM warranty cards or registrations, and locate any required component
model or serial numbers.
 Complete and return the “Warranty Registration and Customer Delivery Form” to
Starcraft within 10 days of delivery to activate the applicable warranty coverage.
The Limited Warranty is activated only after Starcraft receives a signed and dated “War-
ranty Registration and Customer Delivery Form” from your dealer.
Customer Relations
Starcraft has empowered its dealers to make warranty and repair decisions.
If a special circumstance occurs that requires information from Starcraft, we have asked
your dealer’s service management to make the contact on your behalf. This is why you
should always talk to your dealer’s service management first.
Please provide the following information when contacting us for assistance:
 Customer name and current location.
 Phone number where you can be reached.
 17-digit chassis Vehicle Identification Number (VIN) or 8-digit Serial Number.
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