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iQ Control Box
10.18.2019
1.800.7.ACCESS • www.stanleyaccess.com • Document # 204143 REV 5 17
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Table 5. Status Codes
Status Code
Description
Remedy/Cause
0
Normal
0b
Obstruction
20
Breakout
33
System Error
Door moves slowly on one cycle:
• Note it. No action required.
Door moves slowly on several cycles.
Display shows
33
on slow cycles:
• Reset Power.
• If code does not clear, call Tech Support.
34
Internal Communication Error:
Type 1 (see Attachment 7)
Door moves slowly on one cycle:
• Note it. No action required.
Door moves slowly on several cycles.
Display shows
34
on slow cycles:
• Reset Power.
• If code does not clear, call Tech Support.
35
Motor Drive Failure
Replace Controller.
36
Internal Communication Error:
Type 2 (see Attachment 7)
Door moves slowly on one cycle:
• Note it. No action required.
Door moves slowly on several cycles.
Display shows
36
on slow cycles:
• Reset Power.
• If code does not clear, call Tech Support.
55
Stall State
A0
Unconfigured
A1
FIS in Progress
A2
FIS Learn Complete
b1
Encoder Error
Cable failure.
b2
Encoder Mismatch
Wrong Encoder/Magnet.
b3
Encoder Failure
Wrong Encoder/Magnet or cable failure.
Ensure motor is attempting to move.
c1
Learn Error
dB
Troubleshooting Mode
Continued next page.
Status Codes